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Customer Ratings & Reviews

Your price for this item is $449.00

Customer reviews

Rating 4.8 out of 5 stars with 284 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the QuietComfort Ultra Headphones (2nd Gen), particularly regarding their sound quality and comfortable design. Many appreciate the exceptional battery life and lightweight feel, making them ideal for extended use. Users also find the device connectivity seamless and the leather case very portable. However, some find the minimalist button design less desirable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 284 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    BOSE is BEST!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best headphones I've used and trust me I've tried them all. Bose QC line up offers premium sound and build quality. The case is leather and very portable. Honestly this is how you make a case for headphones. The NC is top teir and the comfort is unmatched!! These headphones are so comfortable with plush materials and hesdband. Trust me get these hesdphones you will never switch to another!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great color, comfort and sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair of these great headphones! Love the Midnight Violet color. The sound is world class and the noise cancelling is top notch. The clamp force barely noticeable and it’s so comfortable to wear for hours. Charges fast and comes with matching case and accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose QC Gen 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use headphones for the gym and this purchase was an impulse, but I’m glad I pulled the trigger. The gym I go to plays really loud music and with the anc I can barely hear it, but if I raise the volume I won’t hear nothing from the outside world. They’re very comfortable during my training weightlifting and cardio (stairmaster). This is my first pair so I hope it’ll last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Noise Cancellation and Comfort!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The QuietComfort Ultra Headphones (2nd Gen) are absolutely amazing. The noise cancellation is one of the best I’ve ever experienced — it completely blocks out background noise and makes music, calls, and videos sound crystal clear. The audio quality is rich, balanced, and very detailed, especially with the immersive sound mode. The comfort level is outstanding. The ear cushions are soft, lightweight, and perfect for long hours of use without any pressure on the head. Battery life is strong and easily lasts through an entire day of work or travel. These headphones deliver premium performance, great sound, and unmatched comfort. I’m extremely impressed and would definitely recommend them to anyone looking for high-quality noise-cancelling headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purple rain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones plus the color fire cant beat bose audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get easily distracted and needed to stay focused on my projects while at a cafe. I shopped around and tested. wanted a headphone with good call quality, great noise cancelling and great sound. It did not disappoint and the sound quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Button design
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Headphones Good for Commuters & Frequent Flyers

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my review of the Bose QuietComfort Ultra Headphone (2nd Gen), upon which I rate at a soft 4 out of 5 stars. If this rating scheme allowed for 1/2-stars, I would rate at 3.5. Out of the box, these headphones come with a USB-C (C to C) cable, 3.5mm to 2.5mm audio cable, carrying case, and safety sheet. There is no quick start guide, just a QR Code to allow your smartphone to download the Bose app. From first impressions I like these headphones as they are foldable and fit nicely as to pack and carry on the go to the gym or other activities. They are extremely comfortable even when wearing glasses with a nicely padded headband and ear cups. The addition of the black gloss metal adjustable frame adds to its rich appeal. The battery is rated for playtime up to 30-hours with a 3-hour battery charge time. The buttons on the headphone are very minimal and all on the right ear. First, you have one lower button that serves as the power on/off and Bluetooth pairing. Once the headphones are turned on, you can take them off and they will go into sleep mode, and once picked up, they wake up. To fully turn them on, it's best to place them on your head and press the power button and to fully turn them off, take them off your head and press the power button. The second upper button is the multi-function button just above the power/Bluetooth button. While listening to music press the button once to play/pause, twice to move forward one song, three times to move back to the beginning of a song or previous song. When you press and hold the button, it goes into its sound listening modes consisting of quiet, aware, immersion, and cinema. This upper multi-function button also serves to address phone calls. Press the button once to answer a call, press again to put the first call on hold and answer a second call and double press the button to end or decline. The third button/ is actually a raised ridge called the volume strip which is about 1.25" long that is used to control the volume. You just simply slide up one or multiple times to increase the volume and slide down once or multiple times to decrease the volume. As for the Bose app, it is very feature rich. The front page shows the battery level and connection status. Turn on the headphones and launch the app, then press the connected app button. From here, you will see the battery level and all the features to include Modes, Source, Noise Control, EQ, Immersive Audio, Shortcut, and Tips. I won't go into detail here as most of the features are self-explanatory except the Immersive Audio feature. This feature is interesting as it adds artificial depth to your listening experience. Placing this feature in the Still mode yields an experience where the sound source rotates around your head. For example, if you turn your head to the left, the sound will favor your right ear and favor your left ear as turning your head to the right. Placing this feature into the Motion mode yields an experience where the sound source rotates around you as you move about your room/environment. I don't find this feature as noticeable as the Still mode, but that's just my opinion. The final feature I believe needs some explanation is the Shortcut. This feature allows you to add as shortcut to an option as you press on the volume strip. With this Shortcut feature you are able to add the following, hearing the battery level, changing the immersive audio options, accessing the voice assistant, and adding Spotify to your listening experience. As for my listening experience with these headphones, I was not overwhelmed. For the price, fit, feel, and app, I felt the headphones were missing a WOW factor. I will focus more on music than phone calls or TV soundstage. I was using a music streaming app providing lossless audio. The sound to me felt flat without depth. I tried listening with all features turned off and found it somewhat better. The EQ feature was very disappointing as it only incudes 3-bands, base, mid-range, and treble. Bose really needs to add some depth to their EQ and add at least 8-bands. I need the ability to tailor my sound experience and not me limited by my headphone's features. As for the noise canceling, I was blown away. In my test, I was listening to a TV program while I had my clothes dryer running in the laundry room. I dryer was pushing out 44 average decibels with peaks as 52 decibels. The noise cancelation did its job at negating the 44 decibels , but did hear the peak sounds at 52 decibels, so I would consider this a great outcome as I believe I was pushing these headphones to their limit. As for my overall opinion of these headphones, they will work great for those commuters, office workers, or those needing the serenity in taking an airplane ride. If you are looking for an amazing sound experience in listening to music or TV, you will need to look elsewhere. I hope you enjoyed reading my review and it helped in your purchasing decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    these are actually like rly nice period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is really good, they deliver preety good bass mid and treble, theyre really comfy, and have convenient features that i missed from my airpods max like auto pause when you take them off and device switching which i find rly convenient :>

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs . queen.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boses has the most awesome quality\ sound that you can hear it make your music sound so great. This is great value for the money I recommend bose I have been buying boses for decades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding noise reduction, exceptional sound quality. I’ve always enjoyed the Bose brand, and this was an excellent addition to my collection, I use them outdoors quite often and wear them everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The QuietComfort Box has been Checked Again

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed Bose products over the years but had never tried their noise cancelling over the ear headphones. While the 2nd Gen product is brand new, the original Quietcomfort headphones have earned almost universal praise. I believe more kudos are in order with this new model. I can report to you that the Quietcomfort ‘phones, although enclosing and sealing off my ears completely, are quite light, comfortable and non-fatiguing. It is possible to forget they are there as you enjoy the music. In fact, my first night of listening found me waking up the next morning with the ‘phones in place over my ears. They are that non-constricting. From opening the box to listening to music takes only a couple of minutes. I installed the software on my smartphone, pressed the on button on the ‘phones and got a confirming LED light. The software recognized the headphones, and I had the devices paired easily. Musical satisfaction was instantaneous. The presentation was neutral. I did use the app to knock down the lowest bass response down a few decibels to meet my personal preferences. Full equalization is available if you are so inclined. I felt my adjustment was just a small tweak. The active noise cancellation must be experienced to be believed. I am not going to be flying this month, so I tried to come up with a way to evaluate the ANC without getting on a plane. I turned to YouTube and found a pink noise presentation which was probably set up for students and others who wanted to have a way to physically drown out distractions for study and sleep. I bumped up the pink noise to almost 70 decibels through my speakers while listening to music through the Bose’ phones. The noise reduction was quite effective. I was able to hear music only with the headphones over my ears and got blasted with the pink noise when I took the ‘phones off. Between songs the pink noise was muffled to the extent it could have almost been mistaken for tape hiss. Battery life has been excellent. A full charge is said to provide 30 hours of playing time. These ‘phones certainly meet that spec, and when you take them off, they automatically go into a sleep mode to preserve battery life. One feature that I absolutely love is that you can successfully pair these ‘phones to multiple devices. So many similar products do not offer that feature. I rate the sound quality as top notch and have used many headphones both wired and wireless over the years. If you value comfort and noise reduction, you will be making a serious mistake if you don’t give these a try. Highly, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound incredible! They also have a much more durable feel than the last model, which is also refreshing to see in upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud, great sound and super comfortable. It’s hard to find headphones that are comfortable because I have big ears and these fit like a dream! Great battery life to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and immersive audio is a game changer. Best headphones I’ve had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Head Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality, love how comfortable they are, and sound quality amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Well rounded and feature rich

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Ultra 2nd Generation in black look, feel, and sound great! Having owned numerous over the ear headphones through the years, they all have had various shortcomings such as battery life and comfort or poor fidelity and sound quality. The Bose QC Ultra have nailed the feature set and are an all around great set of headphones. The Bose QC Ultra feature a clean, modern design that looks and feels solid, apart from the hinge design of the cups (easy to pinch your fingers or hand) and easily lay flat on a surface or fold into the included carrying case. The QC Ultra have an adjustable soft, leather padded headband and equally plush leather ear cups, which are extremely comfortable even for extended wear with their 30 hour battery life. The headphones are also fairly light and don’t create any pressure points, which is a must. The controls are limited and simple, but you have everything you would need with gestures from volume and call control to playback or immersion settings. There is even a customizable shortcut action where you can set to battery level, immersion, voice assistant or even Spotify resume. I would like Bose to expand this function further but it is great that you have some control over the behavior. The QC Ultra come with a 2.5 to 3.5 mm adapter cable, but the real treat here is the USB C port which supports wired lossless audio. Audio quality is great and rich with that signature Bose sound. Within the app you can customize the Bose QC Ultra even more with custom immersion modes and equalizer access. The Bose QC feature CustomTune tech, which analyzes sound and adjusts it to the shape of your ears for optimal audio reproduction. I am not sure how much it adjust the audio but music is rich and detailed while having a wide, virtual sound stage. The immersion setting provide convincing instrument separation, which widens the presence and depth of the track. the Bose QC Ultra headphones aren’t just for music, with Cinema mode movies sound great and easily as enjoyable as my full theater system. If you are not looking to pipe any audio into your ears, the noise cancelation is top notch and can be utilized without audio to provide peace and quiet anywhere. The Bose QuietComfort Ultra are some of the best all around headphones I have ever owned; from the fantastic spatial audio to the incredibly effective noise cancellation, they have everything you need in a premium set of headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grad school ready

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for helping me concentrate and mute the world!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of them Noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best good for noisy environment. Good for loseless audio feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose Quiet Comfort Ultra 2nd Gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great headphones, the quality is amazing. I just wish it had a little more bass to the headphones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The best bluetooth ANC headphones I have used!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has created an amazing piece of tech with the QuietComfort Ultra Gen2 headphones. As a headphone enthusiast, I have had a great time using the latest offering from Bose, and seeing what it’s capable of. Along with some sleek, well-organized packaging (that includes a hard sided carrying case), the Bose QC Ultra Gen2’s look and feel like an impressive set of headphones. The ear pads and headband are extremely soft, with foam that just feels exceptional. The headphones are made from metal, plastic, and faux-leather, and everything feels high quality, smooth, and refined. For controls, there are buttons on the right ear cup, as well as a touch pad on the same side. I found these controls to be pretty intuitive, but I typically would still change the volume or the track via the player on my phone. There is also a Bose app, which lets you customize your experience, and the amount of noise cancellation in any given mode. Most of the time, these headphones will be in a “sleep” mode, and will activate and pair almost instantaneously with your devices when you pick them up and place them on your head. There is a voice that informs you of the headphones battery level, and your device names, indicating what exactly they are paired to. Pairing with 2 devices at any given time is super easy to do, and I had no trouble setting these up. Let’s talk about comfort. These feel so good to wear! I have got to the point that if a set of headphones are uncomfortable, I won’t even use them. Thankfully, Bose has created some of the comfiest headphones I’ve worn, with large ear pad openings, soft padding, and a great, supportive but soft headband. They are also highly adjustable, and should fit a large range of head sizes. Battery life is exceptional too. It uses about 10 percent of the battery for every 3 hours of use, meaning I can listen to these for a very long time before I need to charge them. As for listening modes, these have a few to pick from. There are Quiet, Aware, Immersive, and Cinema modes to choose from. All of these modes can be customized further in the Bose app. Quiet is pretty self explanatory; noise cancelling, and it works extremely well! I personally have not come across a set of headphones that use Active Noise Cancelling as well as this pair, it is that good. The Immersive and Cinema modes, I was a bit more unsure as to what these modes exactly represent. Combine that with the fact that every mode can be tweaked with how much noise cancelling you want in the app, and I think that there might be a few too many modes to really distinguish themselves from each other. That being said, the Aware mode was my absolute favorite. This mode allows you to hear everything around you in great detail and clarity, and still presents music in a beautiful fashion when it’s time to listen to some media. The Bose QC Ultra Gen2 also presents Spatialized Audio. I tried out this feature, and it is pretty cool, but I didn’t really use it that much. While the effect is impressive, I just didn’t see the point in using it while I listened to my music. Your mileage may vary. As for music, I primarily used an iPhone 17, an iPad mini, and played music that is either ALAC (Apple lossless) downloaded files imported from CDs or purchased from Bandcamp, or 320 kbps MP3 and AAC files, also from the same sources. I also listened to audiobooks on Apple books, and watched movies and content on streaming platforms, like YouTube and Hulu. I have to say, for being Bluetooth headphones, these sound pretty amazing. The bass, mids, and highs are all present, with no section being overbearing or overwhelming. I was also shocked at how much detail was present in the music I listened to. I credit part of this to the great seal these make around your ears, ensuring that nothing is lost as you listen. Bass response was particularly good, with presence and impact even at low volumes. I listen to a lot of different genres, everything from hip-hop, metal, rock, classical, reggae, electronic, country, etc., and every style sounds great on these headphones. Whether you’re listening to vocal heavy acoustic piece, or a track of heavy metal, everything sounds exceptional. There is one little thing I would change about these headphones. While you can listen to these wired with the included audio cable, the headphones still must be powered on. Seems a bit strange, but whatever. Even though I would change this feature, they’re still a great pair of headphones. At the end of the day, Bose has really pushed what Bluetooth, ANC headphones are capable of. Great sound, great features, all in a super comfortable package make this the one to check out if you’re looking for your new set of headphones! 5 stars all the way!

    I would recommend this to a friend
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