Customer Ratings & Reviews

This is my review of the Bose QuietComfort Ultra Headphone (2nd Gen), upon which I rate at a soft 4 out of 5 stars. If this rating scheme allowed for 1/2-stars, I would rate at 3.5. Out of the box, these headphones come with a USB-C (C to C) cable, 3.5mm to 2.5mm audio cable, carrying case, and safety sheet. There is no quick start guide, just a QR Code to allow your smartphone to download the Bose app. From first impressions I like these headphones as they are foldable and fit nicely as to pack and carry on the go to the gym or other activities. They are extremely comfortable even when wearing glasses with a nicely padded headband and ear cups. The addition of the black gloss metal adjustable frame adds to its rich appeal. The battery is rated for playtime up to 30-hours with a 3-hour battery charge time. The buttons on the headphone are very minimal and all on the right ear. First, you have one lower button that serves as the power on/off and Bluetooth pairing. Once the headphones are turned on, you can take them off and they will go into sleep mode, and once picked up, they wake up. To fully turn them on, it's best to place them on your head and press the power button and to fully turn them off, take them off your head and press the power button. The second upper button is the multi-function button just above the power/Bluetooth button. While listening to music press the button once to play/pause, twice to move forward one song, three times to move back to the beginning of a song or previous song. When you press and hold the button, it goes into its sound listening modes consisting of quiet, aware, immersion, and cinema. This upper multi-function button also serves to address phone calls. Press the button once to answer a call, press again to put the first call on hold and answer a second call and double press the button to end or decline. The third button/ is actually a raised ridge called the volume strip which is about 1.25" long that is used to control the volume. You just simply slide up one or multiple times to increase the volume and slide down once or multiple times to decrease the volume. As for the Bose app, it is very feature rich. The front page shows the battery level and connection status. Turn on the headphones and launch the app, then press the connected app button. From here, you will see the battery level and all the features to include Modes, Source, Noise Control, EQ, Immersive Audio, Shortcut, and Tips. I won't go into detail here as most of the features are self-explanatory except the Immersive Audio feature. This feature is interesting as it adds artificial depth to your listening experience. Placing this feature in the Still mode yields an experience where the sound source rotates around your head. For example, if you turn your head to the left, the sound will favor your right ear and favor your left ear as turning your head to the right. Placing this feature into the Motion mode yields an experience where the sound source rotates around you as you move about your room/environment. I don't find this feature as noticeable as the Still mode, but that's just my opinion. The final feature I believe needs some explanation is the Shortcut. This feature allows you to add as shortcut to an option as you press on the volume strip. With this Shortcut feature you are able to add the following, hearing the battery level, changing the immersive audio options, accessing the voice assistant, and adding Spotify to your listening experience. As for my listening experience with these headphones, I was not overwhelmed. For the price, fit, feel, and app, I felt the headphones were missing a WOW factor. I will focus more on music than phone calls or TV soundstage. I was using a music streaming app providing lossless audio. The sound to me felt flat without depth. I tried listening with all features turned off and found it somewhat better. The EQ feature was very disappointing as it only incudes 3-bands, base, mid-range, and treble. Bose really needs to add some depth to their EQ and add at least 8-bands. I need the ability to tailor my sound experience and not me limited by my headphone's features. As for the noise canceling, I was blown away. In my test, I was listening to a TV program while I had my clothes dryer running in the laundry room. I dryer was pushing out 44 average decibels with peaks as 52 decibels. The noise cancelation did its job at negating the 44 decibels , but did hear the peak sounds at 52 decibels, so I would consider this a great outcome as I believe I was pushing these headphones to their limit. As for my overall opinion of these headphones, they will work great for those commuters, office workers, or those needing the serenity in taking an airplane ride. If you are looking for an amazing sound experience in listening to music or TV, you will need to look elsewhere. I hope you enjoyed reading my review and it helped in your purchasing decision.

Overall: The Bose QuietComfort Ultra Gen 2 headphones are a strong contender for anyone looking for top-tier active noise cancellation and comfortable, immersive listening. They’re a great option for frequent travelers or folks who want to drown out office noise. These are definitely geared toward people who don’t mind spending a bit more to enjoy a premium audio experience. They’re not ideal for gym use, though, since they don’t have a rating for sweat or water resistance. They also lack wireless charging, which a lot of other headphones include at this price point. Sound Quality: The QuietComfort Ultra Gen 2 delivers crisp, detailed audio with deep bass and clean highs. The sound signature is classic Bose: warm and balanced with a boosted low end, making them great for music, movies, or just about anything else. While a little flatter than some other headphones, you’re not going to get studio-reference sound here. USB-C lossless audio is a standout feature, offering higher fidelity than standard Bluetooth codecs. These are best paired with a streaming service that supports lossless audio, since compressed tracks won’t really show off what this headset can do. That said, the in-app EQ is super basic, and there’s no way to deeply customize the sound profile. For most users, Bose’s tuning will be more than fine, but those who like to tweak every frequency might be left wanting more. Active Noise Cancellation: This is where Bose blows most other headphones out of the water. The ANC is incredibly effective, easily muting road noise, office chatter, and of course, plane engines. Bose’s CustomTune tech adapts ANC to your ears every time you wear them, and it works brilliantly. If ANC is your top priority, these won’t disappoint. I promise. Other Sound Features: Along with ANC, you get a BeAware mode, which lets sound in so you can hear your surroundings if needed. The amount of noise cancellation is also adjustable, which is a nice touch. Immersive mode is another cool feature. Geared more toward movie content than music, it lets the sound follow your head movements. It’s basically 3D audio that shifts with your position. There are two modes: one for sitting and one for standing. Give them a shot. I found it pretty cool, but since I mostly listen to music, I kept it off for the most part. Bose also includes a new Cinema mode, which blends immersive audio with noise cancellation to really pull you into whatever you’re watching. It’s a fun feature for video content, and I recommend trying it out. Just keep in mind it drains the battery a bit faster. Connectivity: The headphones support Bluetooth 5.4, USB-C audio, and a 2.5mm analog cable. I had no issues pairing them with my iPhone. Plenty of audio codecs are supported, including SBC, AAC, and aptX, plus the lossless version of aptX. Long story short, these are going to sound great on basically any device you pair them with. And if you want the ultimate sound quality, you can always wire them in via USB-C for lossless audio. Comfort: The QuietComfort Ultra Gen 2 are comfortable, but not quite as comfortable as some of the previous Bose models I’ve owned. Maybe they’re still breaking in, but I’m hoping they get a bit more forgiving over time. I have a large head, and the clamping force feels a little strong right now. I also have to extend them to the largest setting to fit properly, but that’s true for most headphones I own. Battery Life: Battery life is good, but not great. You’ll get 30 hours with ANC off and 24 hours with ANC on. That’s more than enough for long flights or workdays, but it falls short compared to some other comparable headphones. There’s also an auto-shutoff feature that’s worked flawlessly whenever I take them off, and a low-power mode that helps preserve battery when not in use. Sadly, wireless charging isn’t supported, but USB-C fast charging is included. Design: The design is classy and modern, with polished metal accents and a dark black finish. The build is mostly plastic with some metal, which keeps the weight down without feeling cheap. The included faux-leather carrying case is a nice touch and stores the headphones securely. Pros: Industry-leading ANC Crisp Bose sound Quality build USB-C lossless audio Classy and modern design Comes with carrying case and cables Cons: Expensive Limited EQ customization No wireless charging No IP rating for water or sweat resistance

If I had to sum these up in one word, it would be comfort...go figure the QuietComfort headphones are comfortable. I’ve tried a lot of over-ear headphones, and most of them have me fidgeting every few minutes—adjusting the headband, scratching at the cuffs, something always feels a little off. Not with these. I watched a full-length movie and I barely touched them. That’s unheard of for me. They feel light, soft, and just right. Now, on to the sound. It’s definitely what I’d call a classic Bose sound profile with a clear, detailed high-end. It doesn’t lean overly bass-heavy out of the box, but if that’s your thing, the EQ in the app lets you dial it in. I tend to listen to a lot of singer-songwriter, acoustic, and piano-heavy music, and these shine in that genre. For my taste, they’re just about perfect. That said, sound alone isn’t what makes these a must-buy—there are other solid choices out there that’ll get you close in this price range or even less. Where Bose really separates itself is the noise cancellation. It’s honestly on another level. What I love most is how subtle it is. A lot of ANC headphones kind of shove a layer of white noise into your ears to cancel things out, and it can get tiring after a while. These don’t do that, or if they do, it’s way more seamless and comfortable. They somehow mute the world around you without making it feel like your ears are under pressure or plugged up. I was fortunate to have received these right before a trip to New York and I wore them for 3 straight hours on a plane and felt great afterwards. I did try out the immersive/spatial audio feature, and while it’s neat, I wouldn’t call it a game changer. In fact, I’ve seen stronger implementations elsewhere, but to be honest, it’s not something I really care about. I want great sound, comfort, and world-class noise cancellation—and these deliver on all three. The Bose app is decent. I especially like the multi-point pairing. I switch between my iPhone, laptop, and a small projector I use sometimes, and these headphones handled the back-and-forth without any issues. I just wish I could pair more devices at once like you can with some other ecosystems. For my three devices I had to go into the app to toggle one off. The controls are kind of a mixed bag. The volume swipe bar is super easy to use—but it sits really close to the physical buttons. More than once I’ve reached to pause or skip a song and accidentally brushed the volume. There’s also a customizable button, but the options are pretty limited—battery level, spatial audio toggle, Spotify (which I don’t use), and voice assistant. I ended up just setting it to launch Siri, but I’d love to see Bose give us a few more options there. All in all, these are the best headphones I’ve ever worn. The comfort alone makes them worth considering, and when you add in the incredible noise cancellation and strong, detailed sound, it’s hard not to recommend them. They’re not perfect, but they’re perfect for me. If comfort and quiet matter to you, these are tough to beat.

I am a bit of an ANC headphone obsessive person who is always in search of the latest and greatest. So I jumped at the chance to get the latest premium headphones from Bose, the Quiet Comfort Ultra 2nd generation. In the box, along with the headphones, you get the zippered carrying case, an audio cable and a usb-c to usb-c cable. The quick start instructions are printed on the interior box. My headphones came with a 65% charge so I immediately charged it to 100%. I already had the Bose app installed from my Ultra Earbuds. Connecting the headphones was quick, easy and intuitive. The headphones are very attractive with a high quality appearance. They are lightweight, have a nice wide and soft headband, and the ear pads are thick and super soft. I have always considered Bose to be the most comfortable headphones and this generation does not disappoint. Put them on and you will forget that you are wearing them. They fold up for easy storage and for comfort when wearing around your neck. Another place where Bose has always been the best is in the design and placement of the controls. There is a power/Bluetooth button and a button to control Modes, both located on the right ear cup. I particularly like the volume control which is a thin bar where you can slide your finger up and down. It is also on the right ear cup, within easy reach, and in very distinguishable from the other controls. I much prefer this to the sliding of your hand on the outside of the ear cup, as with other major brands. I have always found those to be difficult to control precisely and often touched by mistake. The app is well designed giving you complete control and customization over sound, ANC, equalizer, shortcuts and gives you operating tips. When you turn on the headphones it immediately tells you how much power is remaining. Bose estimates 30 hours of power per charge and a 15 minute charge will add up to 2 1/2 hours. I took a 4 hour flight after fully charging and I had 90% left after. Not once during the flight did I feel that I had to adjust the headphones for comfort as I have had to do with others. The quality of the sound is completely subjective, but to my ears the sound is spectacular. I like clarity with complete immersion and these headphones deliver. Noise cancellation, which is very important to me, was either on par with or among the best i have tried. Other features include multi-point connection, Modes of quiet, aware, immersion and cinema, USB lossless sound and Advanced Bluetooth for a solid connection. I am very happy with these headphones and would recommend them to everyone.

I have enjoyed Bose products over the years but had never tried their noise cancelling over the ear headphones. While the 2nd Gen product is brand new, the original Quietcomfort headphones have earned almost universal praise. I believe more kudos are in order with this new model. I can report to you that the Quietcomfort ‘phones, although enclosing and sealing off my ears completely, are quite light, comfortable and non-fatiguing. It is possible to forget they are there as you enjoy the music. In fact, my first night of listening found me waking up the next morning with the ‘phones in place over my ears. They are that non-constricting. From opening the box to listening to music takes only a couple of minutes. I installed the software on my smartphone, pressed the on button on the ‘phones and got a confirming LED light. The software recognized the headphones, and I had the devices paired easily. Musical satisfaction was instantaneous. The presentation was neutral. I did use the app to knock down the lowest bass response down a few decibels to meet my personal preferences. Full equalization is available if you are so inclined. I felt my adjustment was just a small tweak. The active noise cancellation must be experienced to be believed. I am not going to be flying this month, so I tried to come up with a way to evaluate the ANC without getting on a plane. I turned to YouTube and found a pink noise presentation which was probably set up for students and others who wanted to have a way to physically drown out distractions for study and sleep. I bumped up the pink noise to almost 70 decibels through my speakers while listening to music through the Bose’ phones. The noise reduction was quite effective. I was able to hear music only with the headphones over my ears and got blasted with the pink noise when I took the ‘phones off. Between songs the pink noise was muffled to the extent it could have almost been mistaken for tape hiss. Battery life has been excellent. A full charge is said to provide 30 hours of playing time. These ‘phones certainly meet that spec, and when you take them off, they automatically go into a sleep mode to preserve battery life. One feature that I absolutely love is that you can successfully pair these ‘phones to multiple devices. So many similar products do not offer that feature. I rate the sound quality as top notch and have used many headphones both wired and wireless over the years. If you value comfort and noise reduction, you will be making a serious mistake if you don’t give these a try. Highly, highly recommended.

Ok here we go. In the summer I purchased the Sony M6 and wrote a positive review about the headphones. I had always been a Bose fan because of their signature low bass. Well, I returned the M6 when I heard the Gen2 comfort would be released and I am very glad that I did. I’ve owned the AirPod Pro Max, Bose Q45, Bose Ultra QC 1st gen, Sony M6 and now these. I will say these are the best by far!!! Comfort and sound is what I look for in headphones/earbuds and based on those presences, these are the best

Bose has really done it with this one! All you hear is the sounds coming out of this work of art! Absolutely no outside noice ..its amazing how much u can truly appreciate music with the right headphones. This is well worth the price ! Topnotch quality!

Noice Cancellation - 5/5 Sound quality - 4/5 Build quality - 3/5 (we can think of metal build in this price range)

Great headphones so far. Nice noise cancellation and sound quality.

İt has auto shutoff And great audio and noise canceling very comfortable on ears can wear it whole day

Very comfortable, sounds great, and I'm very satisfied

Had the first gen and I can’t say I recommend the upgrade, I prefer the sound profile on the first gen. The ANC did improve but it’s not like 1st gen was bad at all

Honestly prefer the gen 1 sound profile and the anc was already good so the slight improvement isn’t worth the upgrade if you currently have gen 1

The same as Gen 1. The same audio the same quality.

You can’t go wrong buying Bose headphones. And sure enough, these are the latest in a series of headphones that do not compromise on sound quality. The latest QuietComfort Ultra headphones cannot disappoint you with their sound quality or their noise cancelling abilities. I can talk about the audio to no end – the audio is excellent to my ears. Both the highs and low sound fantastic. Out of the box the bass is a tad bit low for my tastes, but with the Bose app, you can configure the bass response to be a little heavier (more on the app later). What you’re really buying these for is their noise cancellation abilities. Compared to my Bose QC 35 II headphones, I can say that these seemingly are more able to cancel the sound around you. The drone of the office, the clicks of a keyboard, and chatter outside seem to all disappear with ease. At home, I find I can focus through what would have been an interrupting noise and just continue with my task at hand. Using these for work has me on tons of Zoom calls and my coworkers have had nothing but praise for the quality of the microphone. One of them said I sounded more “booming” and powerful. The nice part about the Bose quality here is that when you pick up an audio call, the sound doesn’t suddenly deteriorate to that of a phone call – it still sounds like CD quality audio. Not having this ability bothers me a ton and it is a frequent thing I deal with bouncing on and off calls all day, so I’m very pleased to hear the attention to detail. What is also nice is that when you place the headphones on your desk to walk away, they go to sleep almost instantly. Coming back and putting them on has them wake up just as quickly. Learning how to interact with the controls on the side of the headset I think has been the hardest part of owning these headphones. There’s a touch-sensitive strip on the outside that lets you change the volume of playback and two buttons – one “multi-function” button that lets you play/pause/skip forward/skip backward/change modes and another for Bluetooth capabilities. I frequently find myself reaching for the touch strip when I am trying to find the multi-function button or confusing the Bluetooth button for the multi-function button. I also miss the presence of a physical switch to turn them off; the Bluetooth button behaves as the power button, but if you don’t hold it for the exact correct amount of time, you can either get into a pairing mode or just have an announcement of the currently connected Bluetooth device. The app is _almost_ required to get the most value out of these headphones. In it, you can configure the metric ton of features that are somewhat difficult to configure from the headset. In it, you can configure things like “Immersive Mode” – a feature that makes the audio sound like it is coming from a sound source in front of you. Moving your head makes it still sound like the center of the room by changing the balance depending on which way you rotate your head. It’s cool and in my opinion, makes your music sound more “live” than it does in non-immersive modes. The app also enables you to change the power of the noise cancellation and to set the equalizer mode. There is a cool little feature that you can configure when you install the app – you can make it such that when the headphones come off, your music is automatically paused. It’s a neat trick, but sometimes I like to listen with one ear, and this is simply not compatible with that feature. One major complaint that I do have about these headphones is related to a white noise that they seem to inject into your audio. When you start playing music, they will start playing a low-level white noise track, I think to raise the noise floor. If you listen for it in your music, you can absolutely hear it. This noise continues to play while the audio channel is open on your device until something is paused (or you leave a call); about five seconds later it will stop. I can see the reason for raising the noise floor in that there is less to cancel but hearing the white noise actually _removes_ the immersion for me. This seems to be a modern Bose change – my QC 35 II’s do not seem to have it, but my most recent QC pair do. The key difference between the two is that the modern QC headphones do not fade to silence when audio stops playing, which somehow feels better. Overall, you can’t go wrong with these headphones. They work well for office workers or people who love listening to uncompromised audio. With an app that lets you customize them to an astonishing degree, they are truly “yours” and have earned a place in my “off to work” bag. I’d rate them higher if the option for configuring the white noise insertion mentioned above existed.

In the box, you get a new carrying case; with a usbc cord and an aux cord! It’s been a while since I’ve seen a company give an aux cord in the box. First Impression - As someone who’s had the first generation, I was excited to hear that they were coming out with a new version. These are a slight improvement of the first ones. Upon opening the box, the first thing that you see is a QR code that will take you to their new app to set up your headphones. It’s super easy and convenient, the app has a bunch of modes (like immersion, studio, noise control) and tells you the percentage of battery life of your headphones. Comfort - The sides of the headphones are adjustable to fit your ears. And the fit is perfect, no sound escapes from these even when the sound is turned all the way up. The headphones are lightweight and comfortable, I forgot that I was wearing them at one point. Sound. - As someone who has had the first generation, not much has changed in the sound. The noise cancellation has improved and is still really great quality. With the new modes it gives you a new listening experience. The immersion feature is cool, because as you turn your head the sound changes between left and right ear, so it sounds like you’re in a concert. Notable Features - Do note that these headphones are sensitive, so if you slide one ear back it will pause whatever you’re listening too. Even when you take them off, they’ll disconnect from your device. And if you don’t turn them off yourself they will stay on the entire time, but from what I’ve seen it doesn’t affect your battery life. For people who are active, there’s a wind block feature that I’ve used on my walks and it’s perfect. Even while jogging all you can hear is music, no wind, or cars passing by. And the muffs are a soft leather, so even if you sweat they don’t make your ears hot. But other than that they’re virtually the same as the earlier model. Battery Life - The headphones come charged to 60%, which lasted pretty long in my opinion. The battery in these headphones are nice, great for long stretches of time. They last well long over 24 hours of continuous use without having to charge them. These headphones are nice and I would recommend them to anyone looking for new over-the-head headphones. I would recommend to friends and family and I would purchase again.

I've been a longtime owner of Bose QC35 headphones. While I've had several headphones since then, I keep coming back to the QC35 headphones for ease of use and steady performance. One of the things I just kind of lived with for a while now is the charging port of the Bose QC35 headphones. It's a Micro-USB connector where most of my modern devices are USB-C. It doesn't really affect my overall travel packing when I'm traveling with my family as I've got older Kindle tablets that require Micro-USB. But it's still a luxury that I'd like in new headphones. In comes the QuietComfort Ultra 2 Headphones. I haven't gotten Bose headphones since my QC35 headphones so this will be a decent jump. Taking it out of the box, the new QC Ultra 2 is about 30 grams heavier than the QC35. What strikes me off the bat is that the QC Ultra 2 has metal forks which is a welcome upgrade since I've had other branded headphones that broke after 1 year of use. I noticed that the QC Ultra 2 only has two buttons. A labeled Bluetooth button and a non-labeled button. After looking through the quick start guide, both of these buttons are multi-function. There is also an embossed bar that is a capacitive touch volume control. The other cup has my coveted USB-C charging port. The USB-C port also allows USB audio. It also has a headphone jack for connecting to older planes and other audio devices. I've had several Bose devices that work well with the Bose Connect App, but now these QC Ultra 2 Headphones utilize the Bose App. After connecting to the Bose App and then connecting to my PC, I found it very easy to switch Source from within the App or by pressing the Bluetooth button. However, the Bluetooth button is a multi-function button that also controls the Power On/Off. So it took a little trial and error to press and hold the button for the right amount of time to jump between switching sources, power or go into Bluetooth pairing. That's where another function tries to help. The On/Off is also controlled by placing the headphones on your head. Within 5 seconds of placing on your head, the headphones automatically turn on and I suspect similarly when you lay them down, they take about 5 seconds to turn off. This is where I like the QC35 with the physical on/off slider and when you push past the On detent, it switches the Bluetooth. The EQ in the app is somewhat disappointing. While the out of the box sound profile is great, I want more EQ channels than just the 3 (bass, mid, treble). Immersive Audio in the App is kinda fun. When you have it in Still mode, it sets the sound stage virtually in front of you, but as you turn your head, the sound is virtually stationary and you get more sound to the 'closer' ear and less sound to the 'farther' ear. While it's fun, I don't see myself using it very often. Noise Cancelling. Bose has always been very good with Noise Cancelling. Even with the QC35, white noise is tuned out very well. With the QC Ultra 2, they take it a step further and try to tune out sudden noises above the white noise for a more pleasant experience. I really enjoy this. Add to it, I've been reading comparisons of the QC Ultra 2 against the XM6 and they are neck and neck when it comes to Noise Cancelling. Audio performance. Despite only having the ability to EQ 3 channels in the app, I have to say, I really stuck with the out of the box settings. Bose starts you off in a really good place. I was listening for hours before I realized how much time had passed. If you don't mind getting used to multi-function buttons, these Bose QuietComfort Ultra 2 headphones are top notch contenders. They are light, have good battery life, provide solid ANC performance and are great on the ears.

The exterior of these QC Ultra headphones is almost the same as the old one, attractive, understated, with no “look at me” lights or gaudy markings. The new ones add a bit of flair with the previously matte look on the metal headphone cup forks being changed to a shiny black chrome finish. The new look extends to the Bose logos on the outside of the headphone cups. The difference is small, but noticeable. Still good looking, still understated, good job. Sound quality is of course excellent out of the box. Some might find the bass a bit heavy, but it is strong to be audible over whatever (usually bass-y) noise the headphones are cancelling. On the subject of bass, the sub-bass on this pair is really good for TV and movies, the full spectrum sound really draws you in with the Cinema mode. Music is well rendered, even with a fair amount of noise in the room. They can get overwhelmed with a really noisy area while still playing music - if you turn down the volume on your source it usually helps. These new Bose headphones offer incremental improvements over their predecessor, still with the best ANC out there, but it ducks the noise cancellation if content is not being played. I can only imagine this is to conserve battery. There should be a mode that you can select beyond just “Quiet” to get full noise cancellation even if I’m not playing anything. It’s not a big enough gripe to get in the way of enjoying them, but I am docking a star from what are almost perfect cans. I have not been able to fully run down the battery on the new set, but it’s at least as good as my 1st generation pair, and they’ve had time to break in. The Gen 1’s battery seems to stretch its legs after a few charge/discharge cycles. Perhaps the new ones will do the same. Absolutely recommended.

I have been a fan of the Bose QC line for some time. This update did not disappoint. The inside flap of the box contains a QR code to download an updated APP from what I had been using. Upon arrival the headset was charged to 60 percent so I could get started right away. This APP made it easy to setup. As expected I was able to quickly pair with both my Android phone and my iPad at the same time. The APP has links to explain all the features available. I expected great sound but I have to say the Immersive audio is not just a marketing gimmick, it is truly impressive and worth the upgrade. I did the quick calibration so when I move my head when listening to music the sound source moves as if I turned away from the band or artist. You get the feeling you right in front of the source of the music, an amazing feeling. Of course the music reproduction is spot on. I did add just a little treble using the EQ available on the APP. The headset is comfortable. I used it on a 3 hour training video without any discomfort. Human voice is natural sounding as expected and in sync with the video. While watching the video on my iPad I received a call on my Android phone. The video stopped, I answered the phone and had a conversation with great audio in both directions. When I hung up the call the video continued from where it left off. This shows the functionality of the headset being able to pair with two devices and integrate them perfectly. This is not a new feature but nice to know it still works. Of course Bose has many years of experience in noise canceling technology, so needless to say the noise canceling is flawless. The APP provided me with many MODE choices. Two options I use in some of the MODES are Active Sense and Wind Block. ActiveSense adjusted the amount on noise canceling in a loud room and Wind Block did the same from wind noise from the fan on my desk. I have not used it outdoors in a windy location. Volume control is available via sliding a finger on the outer ring of the right side earpiece. I also have the ability to change MODES via a headset button. The headset has an on-off-pair button but if the headset is laid down on a flat surface the power shuts off. Two cables are included in the zippered carrying case. One is a dual USB-C for charging and the other is a mini TRS if you are not going to use BT, such as on a plane. No power brick is included. I am very pleased with this upgrade. Bose excellence continues in this crowded market. I would not hesitate to recommend this headset to friends and family. You will not be disappointed with this purchase.

The Bose brand has been synonymous with quality audio for just about as long as I can remember. I've owned a lot of headphones over the years, and while some have been better than others, they've all melted together in my mind as one conglomerated item. I expected more of the same with these - decent audio, decent comfort, decent battery life - but ended up being completely dumbfounded. Now, I'll be upfront. I'm no audiophile. I love listening to music and everything, but as long as I can hear all the different parts and they're not too muddy, I haven't cared much about the fidelity of what I'm listening to. It's certainly possible that a certain model of wired Sennheisers would blow these out of the water, but as an average listener who normally doesn't spend more than $40 on headphones, I never knew music could sound this way. These are nice and bassy. More than any headphones I've used, even the ones advertising extra bass. It's not overwhelming, though. In fact, the clarity of the other parts of the music come through more clear than I knew recording accomplished. I could genuinely discern that the flutes in a certain video game OST weren't the highest quality, for example, despite having listened to the song dozens of times before on other headphones. I noticed things like that in almost every song I listened to. They are comfortable for long periods of time. Wore them for 3 hours straight while writing and barely noticed. They're not comfortable enough that you forget you're wearing them, but they're not bothersome. The battery life is fantastic. Have used them for a few hours every day since getting them and haven't needed to charge them once. They come with a nice case, for storage, which I like. They are robust in build quality. The microphone in them is nice - on phone calls, people couldn't tell I was using headphones at all, when with most headphones, there's a notable drop in audio quality. The one concern I have is about the fake leather on them. Most fake leather I've seen, especially on headphones, starts to flake off in a couple years at best. Then you're pulling flecks of gray or brown or whatever out of your hair for wanting to listen to music, and you're in the market for a new pair. I don't know that these can circumvent the issue; only time will tell. But for now, they're excellent, and I would highly recommend them.