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Customer Ratings & Reviews

Your price for this item is $140.99
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The comparable value price is $399.99

Customer reviews

Rating 4 out of 5 stars with 300 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers regard the Espresso Maker positively for its espresso quality, ease of use, reasonable price, and sleek design, along with its included accessories and compact size. However, some customers have expressed concerns about the water tank temperature, pressure consistency, and noise level during operation, as well as the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 300 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is first espresso machine, and use it almost every day. easy to use and set up. just dont forget to drain the tray as it will get filled w water over time.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality, Price

    Rated 5 out of 5 stars

    coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffe maker good quality product and price also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Efficient, reliable, brews great coffee." Good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    Good coffee maker if on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine so far. Took about a week to get used to make proper coffee. Just takes a long time to make but worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not easy, but works as described.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to use for beginners, but we upgraded from a 15-bar machine. We recommend the pressurized basket for consistency.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Espresso quality

    Rated 5 out of 5 stars

    Brim Expresso maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper good machine, very sleek design and quality is super good too

    I would recommend this to a friend
  • Cons mentioned:
    Pressure

    Rated 3 out of 5 stars

    ees okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does well w/ Espresso & more course grinds of coffee. There is NO good documentation explaining the pressure Guage, how it works. Sometimes I get high readings, other times not so much. Nor is there a decent owners manual, Their website is of little help other than promoting product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 3 out of 5 stars

    Mind of its own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to return it because the machine I received is faulty. I’m not sure if it’s overheating, but the machine goes on the brinks and does things I didn’t tell it to do. I gave it 3 stars because it’s heavy, well built, and the two drinks I did get out of it were better than Starbucks! I’m really sad I have to return it...maybe the next one will be better...this one is a lemon

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Brim 19 bar Esspresso Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good machine. Heating is fast, brewing is fast. Water is very hot. In all, i recommend this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied at this pricepoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this machine a few weeks ago and am thoroughly happy with the performance, features and size. Compared to another machine I tried out, this one goes from zero to ready very quickly. I downside I found was it has to be placed on a perfectly leveled countertop other wise the cups tend to move when the espresso was poured b/c of the vibrations from the motor.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Espresso review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is sleek beautiful and Easy to use! It gets better it’s even easy to clean

    I would recommend this to a friend
  • Cons mentioned:
    Pressure, Water tank

    Rated 1 out of 5 stars

    Worst espr machine. 15 days to return worst policy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product ever, doesn't build pressure, leaks water, so disappointed in this machine. I bought 2 thinking i would keep one at work and one at home. Best Buy has the worst return policy of 15 days. I had just received it on Oct 1st. got it setup around Oct 10th at work. Used it for a week or two hoping we could get it going. NOTHING. and the 2nd one i bought is new in a box. DO NOT BUY THIS ESPRESSO MACHINE. Honestly the worst. Breville is way better and worth the extra money

    No, I would not recommend this to a friend
    • Brand response from Brim Consumer Care
      Posted .

      Hi ! Thanks for the review. Now that we know you had a mishap with your product, we’d love to chat about how we can fix it. Just send more information to [email protected] and we’ll get you sorted. All our best, the Brim Team.

  • Cons mentioned:
    Water tank

    Rated 5 out of 5 stars

    Better and cheaper than Starbucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really can’t complain here. This was for my wife so she would stop wanting Starbucks. It has paid for itself by now and she prefers it over Starbucks so i am winning too. Everyone who has had it thinks it is great. My major complaint would be the water tank not being easily accessible without moving the machine. I actually bought another for my father in law for his birthday.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought from BB in case we had to return it. But BB isn’t getting it back. We have enjoyed it several times a day. The trick was finding the right coffee. And we settled on Costco’s French Roast ground for espresso. (We trièdres Starbucks and Peet’s coffee first.) I have even started drinking shots instead of using milk and half and half—it’s that good. It’s every bit the equal of Starbucks or other popular café.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes amazing coffee at home. Great value! In love with this gem!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Buy another Brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had $30.00 coffee makers that have lasted years using dishwasher. This one is falling apart never using dishwasher. Consider another brand. It’s also very loud.

    No, I would not recommend this to a friend
    • Brand response from Brim Consumer Care
      Posted .

      Hi ! Thanks for the review. Now that we know you had a mishap with your product, we’d love to chat about how we can fix it. Just send more information to [email protected] and we’ll get you sorted. All our best, the Brim Team.

  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best Espresso Machine easy to use - and great tasting coffee -

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Everything we needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this. We are enough of coffee snobs ;) to know we needed more barrs of pressure than our previous machine that gave out after 4 years but didn’t want to spend close to 1k for some of the machines out there. . It does everything we want it to. It is solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love coffee maker and i use it every morning. I am very happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use and smooth coffee. Highly recommend

    I would recommend this to a friend
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