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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1097 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the HL-L2320D Black-and-White Laser Printer for its excellent print quality, ease of use, and affordable price. Many appreciate its compact size and reliable performance, along with the straightforward setup process. However, some users wish it had wireless capabilities, and a few find the printer to be somewhat noisy during operation. Overall, the positive feedback on print quality and value outweighs the negative comments regarding the lack of wireless and the noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,097 reviews
  • Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for $65, couldn't pass it up. Un-boxing and putting in the toner was very easy. It works for Windows 10. Like most all USB printers, this DOES NOT come with a USB device cable, so keep that in mind if you decide to purchase. I got this for my wife a few weeks ago and no complaints thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to use printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. Easy to operate, fast printing and long lasting toner. The printer has a ling printer cord. This printer is a little workhorse.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Wireless

    Rated 4 out of 5 stars

    Serves its purpose.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact. Only wired product. Fair prints. Does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Prints great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what I needed it to do!!! Prints great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It prints

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great printer. Only complaint is that it doesn’t come with the usb cord needed to connect the printer and your computer. Had to buy that separately. It would make it a bit easier if it was included with the printer but oh well. Other than that, solid printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    brother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my favorite printer ever! gets the job done and super quick too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Laser printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this machines works well and it is a good quality product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No Wi-Fi option this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer but it doesn’t have Wi-Fi option so can I change it by visiting any show room please any ideas.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Fast and reliable printer, but no LAN port.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is fast and reliable. It prints an average of 30 ppm. It takes roughly five seconds from the time I click print to the time the page is in my hand. I have printed roughly 200 documents and have not had one dropped yet. The toner is reasonably cheap too. I can find a four pack on eBay for a little over $30. It has a print average around 2,500 pages. It also has a toner-saving setting, which I have not used. It only printed black and white. The only drawback to the printer: it does not have a LAN port. It can only be connected by USB. It can still be shared over a network but it constantly occupies a USB, which matters if desk space or the number of available USB ports is an issue. Bottom line: I would buy this printer again for nearly any purpose. Also, this printer was $59 on Black Friday which made the deal even sweeter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality printouts, nice to have a laser printer for so low a price. I only needed monochrome so this works out nice - no color options here. Seems the toner won't be too expensive either but will have to see how that works out with more use. easy to set up and connect via printer port. a little noisy but not enough to bother me really.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great basic laser printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP Photosmart printer was older and no longer worked consistently. I needed a basic black-and white printer. I wasn't printing photos and no longer needed color and didn't need a scanner. At work I had a Brother laser printer that was a workhorse. I decided on a Brother. After reading all the reviews on this printer and finding only a few complaints about the noisiness of the printer, I made the decision to purchase it. I love this printer! Clean, crisp print. Acceptable speed. Small enough in size to fit conveniently on the desk. It met my needs exactly. I have already recommended it (and Brother printers in general) to friends. And the noise? What printer doesn't make noise? I don't find it any different than other laser printers. If you're looking for a basic black-and-white printer that delivers a quality print job, look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality
    Cons mentioned:
    Wireless

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as I was spending too much money during the year on the color ink cartridges for my Canon Pixma inkjet. Most of the things I print do not have to be in color, so I checked the pricing of this unit and ran some test pages on Best Buy's display mode. Print quality was really good and the price was nothing to balk about. My only regret is I didn't spring for a wireless model. I used it for about two months now and I'm quite happy with the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 4 out of 5 stars

    Perfect Copies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and it gives great copies. The size fits perfectly in my home office. I hope to realize great savings on ink toner with the black and white copy.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 4 out of 5 stars

    Budget Laser Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget laser printer without scanning or copying capabilities. Also not wireless, but print quality is good. Makes quite a bit of noise when it prints. Accepts generic toner refills for low cost printing. You will need another scanner/flatbed copier/fax for those functions, but you can get an inexpensive wireless ink jet for that and just use the laser printer for printing. I have found Brother printers to be more reliable than similarly priced HP, Epson or Samsung printers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good purchase for a college dorm room. you can depend on brother. have multiple items by brother always satisfied. they are reasonably priced, user friendly and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Easy to set up and operate. Great price. After all my research and reading reviews, this looked like the best choice. If you don't need a color printer, this black and white model can't be beat!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality
    Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It prints double sided with very little effort and the print quality is great. It would have been nice to have a wireless printer but I did not want to spend the money to get one and this one does all that I need and the price was good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Reliability

    Rated 5 out of 5 stars

    Great printer, great price, great reliability

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer! No ink to dry out and go to waste. Good quality and very very reliable. Couldn’t recommend it more.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Brother laser printer (HL-1440) finally started having problems after 14 years. With that kind of track record though I knew I wanted another Brother laser printer, and this printer seemed to meet all my needs. It does everything my older and more basic laser printer did plus more. Automatic duplexing is a fantastic feature. There are many other features so it pays to look through the online manual. It is super fast, too. Some of the other reviews comment that it is noisy, but it is no nosier than my other laser printer, and the noise is not annoying.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    5 minutes and printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it today, really Easy set up, pretty much plug and play using win10. Haven't researched how to set up toner saver, but will. Watched a quick video on youtube about putting in the the toner, easiest process ever (had never done it before). Just google the model number and toner and its the first video, really simple after watching the two minute clip. It's loud for sure thus 4 stars instead, but for the price, and only needing to print black and white hope it lasts at least 6 months, if so it will have paid for itself twice over. Old usb cord from previous inkjet printer fit perfectly, no need for a new one.

    I would recommend this to a friend
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