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Williston, VT 05495
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Customer Ratings & Reviews

Your price for this item is $569.98

Customer reviews

Rating 4.6 out of 5 stars with 195 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the MFC-L3780CDW printer's excellent print quality, reliable performance, and straightforward setup. Users appreciate its ease of use, flawless wireless connectivity, and impressive speed, while also noting its relatively quiet operation and user-friendly touchscreen display. The printer's weight and the absence of specific scanning software were minor concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 195 reviews
  • Pros mentioned:
    Connectivity, Print quality, Setup

    Rated 5 out of 5 stars

    My new Brother MFC-L3780CDW

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Brother MFC-L3780CDW, and overall, it’s been an impressive addition to my workspace. Here’s a breakdown of my experience with it so far: Setup and Connectivity Setting up the printer was straightforward. Connecting it to my Wi-Fi network was smooth, and the printer was easily detected by multiple devices, including my laptop, smartphone, and tablet. The wireless functionality means I can print from anywhere, which adds a lot of convenience. Print Quality The print quality is excellent. Text documents come out crisp and clear, and the colors in graphics and images are vibrant. The laser-quality output makes a noticeable difference, especially for professional-looking documents. For an all-in-one, the quality of color prints exceeded my expectations. Speed and Efficiency This printer is fast, especially for larger print jobs. It handles both single-sided and duplex printing efficiently, and I haven’t noticed any jams or slowdowns. The all-in-one functions—copying, scanning, and faxing—are also quick and efficient, with the scanner producing sharp digital images. User Interface and Touchscreen The touchscreen is responsive and intuitive to use. Navigating through the menus to access different functions is simple, which makes it user-friendly. Even without the manual, most functions are straightforward to figure out. Cost and Maintenance While toner cartridges are a bit pricey, they last a long time and deliver consistent quality. Considering the overall performance, I think the maintenance costs are fair. The fact that it’s a laser printer also means fewer issues with clogging compared to inkjets, which is a big plus. Noise Level One pleasant surprise is that it’s relatively quiet. There’s a hum while it prints, but it’s minimal—perfect for a shared workspace where noise can be distracting. Pros and Cons Pros: High-quality, laser-like print output Fast printing and reliable wireless connectivity Responsive and easy-to-use touchscreen interface Quiet operation Cons: Replacement toner can be costly Slightly bulkier than some other all-in-ones Conclusion The Brother MFC-L3780CDW is a great choice for anyone needing a high-quality, efficient, and reliable all-in-one printer. It handles everything from basic document printing to scanning and copying with ease, making it ideal for a home office or small business. I’d highly recommend it to anyone looking for professional-quality printing and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Excellent All-in-One Printer for Business Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Brother MFC-L3780CDW has been an outstanding addition to my home office setup. The wireless connectivity works flawlessly, and the laser quality output is exactly what I needed for professional documents. Pros: -Crystal clear color printing for business materials -Easy wireless setup - connected to my network in minutes -Fast printing speeds keep my workflow moving -Scanner function works perfectly for document management -Compact design fits well in my office space -Reliable performance since day one The all-in-one functionality saves space and handles everything I need - printing, scanning, copying, and faxing. Perfect for a small business operation where quality and reliability matter. Highly recommend this printer for anyone needing professional-quality output with the convenience of wireless connectivity. Worth every penny! Would I buy again? Absolutely.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Brother MFC-L3780CDW Digital Laser Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously inkjet from Brothers & HP. I must say I prefer the Brother - MFC-L3780CDW Wireless Digital Laser Color All-in-One Printer the best. It is so quiet. The geek squad brought it inside and set it up for me. I am so glad I joined Best Buy plan for the year. The two guys work well together in putting the writing table together for the printer to sit on. They made sure the printer was working via wifi before leaving. There was no way I could have lifted that printer. I like not having to constantly buy ink cartridges. I need to print many documents so the laser printer is more effective with its high speed printing. For my needs to print regular documents, this printer suits me well. I liked the option to scan, fax and print my documents. It was a nuisance before I got my Brothers printer, running out to pay to fax documents. It is easy for me to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 3 out of 5 stars

    Printing is great, Scan/Copy is a miss.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short version of my review, if you need a printer that can print stuff fast and clear, with easy to use interface and a solid wireless connection, Brother excels in that. But this printer is an All-In-One, and you are getting this for the scanning/copying capabilities as well, where Brother, or at least this AIO printer, sucks at. The scan/copy colors are way off and no amount of adjusting density/contrast makes it close. See my included photos for samples, left-most paper is the source. Hence, I am returning it....twice. Now onto the long story. My Canon Color Laser Printer started printing erratically after almost 5 years. That printer was a replacement for the same Canon printer that lasted us for about 3 years before acting up with printing. Since I got two Canon printers that had the same issue, maybe it's time to switch brands. Brother has a lot of really good reviews online so I decided to get this model. Setup was pretty easy. Only a few tapes to get off, removing plastic guards on the toner and you're all set. One thing that really amazed me is how solid the wireless connection is on this AIO. It was able to easily connect to 5GHz and it makes printing huge documents a breeze. It didn't cut out from the connection unlike our Canon which is wishy washy with the wireless connection. Firmware update is also very easy to do, just a few button presses. Printing itself was fast and perfect. Colors were accurate and it prints straight on the paper. Now onto our big issue with this one. The colors are way off when scanning or copying. I reached out to Brother directly and while they were helpful, they were never able to fix the issue and recommended we return it to the store for a replacement. Now I don't know about you but even though this AIO is compact, it's still annoying to pack it back in the box again after I've set it up on my home office. Went back to Best Buy and thankfully, it was an easy replacement. I felt hopeful for the new one but it exhibited the same exact issue as the first one. I just wanted to put this review out before I pack it back in the box again and return it. Maybe I'll have to deal with Canon's unstable wireless connection so I can have a good AIO printer again.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL3780CDW. We appreciate your feedback. I’m sorry to hear that you are having scanning and coping quality issues with the Brother MFCL3780CDW. I sincerely apologize for any inconvenience this issue may have caused you. I understand you are planning to return the Brother MFCL3780CDW. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCL3780CDW Brother

  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced two older printers, an Epson ink jet (which wasted a lot of ink every time I had to clean the heads) and a Brother B&W laser printer (which didn’t support Apple’s Air Print). I wanted another Brother because the tech support I had gotten on my old printer was superb. Setting up the wireless print and copy functions was fairly easy, and the quality of the print is excellent, even better than my previous Brother printer. There is one error on both the Brother’s and Best Buy’s websites. Both show the dimensions as 18.2” wide by 16.1” deep, but it’s actually deeper than it is wide. That is fortunate for me, because it fits perfectly on top of my two-drawer file cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for home or office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I was originally planning on buying a basic black and white laser printer. My ambitions grew when I decided I wanted duplex scanning and printing, the color printing was just a bonus which I haven't tried yet. I don't have much use for it but when you do need it it will come in handy. The speed is great and some people complain about the warm up but it's not bad. The printers at my work are much slower. It is a little slow when you do duplex printing but that's to be expected. I give this thing a five because for duplex scanner printer with a color especially with a laser I feel like it's a great device. I've seen duplex scanners costing more than this.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best printer in usa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ “I recently purchased this new printer and I’m really impressed with the quality. The setup was super easy, the printing speed is great, and the prints come out very clear and sharp. It’s reliable for both documents and photos. Definitely worth it for home and office use!”

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Brother Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Brother printer to replace an earlier model that was discontinued. I am happy with the ease of setup and operation.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly recommend it for an easy install and for first time users well worth the money and premium for long-term quality printer that is very easy to use with your phone as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to use. Salesman was helpful even helping me to move to my car☺️☺️

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love our Brother Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it....easy to use and great quality! Very intuitive as well!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good Laser Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this printer! I had briefly the one just below this model! Copying and scanning is perfect, however sometimes the copies come out rounded and the clips the hold the copies whether printed or copied/scanned either jams or does not hold the copies from fall off the printer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer does a great job for what I need. I will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the printer is working perfectly. It was an easy set up and does everything I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally, an Apple friendly MFP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaking only as an Apple Mac/iPhone/iPad user: After years of headaches with Canon and their less than ideal machines--won't stay connected wirelessly, AirPlay not showing up, constant software updates that don't fix the issues--I read good things about Brother machines and gave it a try. Excellent machine--always connected, AirPlay there when you need it. A winner. Only knock, the photo printing is just decent, nothing you would want to frame and hang on the wall. But for me, that's not what I ask of the machine so I'm ok with it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has consistently worked well. Print quality is good. No glitches with software. Scan features have proven useful and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works and performs like you'd expect of a Brother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Brother Laser Printer that I've owned. I chose Brother due to my past positive experiences with the Brother line. This particular unit took only a few minutes to unpack, set up and connect the internet. I opted to connect via Cat 5 ethernet than via wirelessly to my WiFI. Everything works as I'd expected.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love the product (brother digital color laser printer), best quality of printing!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn't Recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't give it one star because I do like the some of the features and the scanning is nice but this is the second Brothers printer I have had and the paper curling after printing is extremely annoying. I've tried doing everything to correct this and nothing seems to fix it. Also, at least once a week, I have to remove the ink and toner to clean inside the printer. I know it is time to do this because it leaves streaks on the paper after I print. I can't give advice on what printer you should purchase, but I would recommend doing some research and giving another brand a try. This is the second brother's printer I've had and I have the same issues.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you're experiencing some issues with your Brother MFCL3780CDW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    Document Cover Loose/Defective Straight out of Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously had a Brother MFC9340CDW, which worked quite well for almost 10 years before breaking (repeated paper jam at fuser fixing unit/roller). We bought the MFCL3780CDW to replace it, but unfortunately, this item was defective out of the box. Before even fully unwrapping the printer, we found the document cover to be loose. For those who aren't well-versed in laser printer anatomy (like me) the document cover is the name of the "lid" that you open up in order to place a paper on the glass for scanning/copying. This cover had two hinges and one appeared not to be attached at all. When the cover was lifted, this one hinge would rock out of alignment. We contacted Brother service chat, and after troubleshooting, they offered to send us a brand new printer to replace the new one we had just opened. We opted to return the unit to a local Best Buy store, instead, and ended up buying a comparably priced HP laser printer - gave up automatic duplex scanning/copying for much better/dummy-proof software interface.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Brother

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