Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Ease of use, Print quality, Wireless
Rated 5 out of 5 stars
Affordable printer & ink. Easy set up.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought printer last week. So far it has been great. We use it for occasional use for work, school etc so we didn't need an expensive model for anything fancy or high tech. Very easy set up via Mac and iPad. Wireless connectivity works well, no issues. I printed a photo just to test the quality and I am very impressed, same as in store printing. It is a bit slow to print, especially with the photo but for our needs it works just fine. Ink refills are less than 25$. I am very happy with this product thus far and would definitely recommend.
I would recommend this to a friend
Pros mentioned:
Ease of use, Wireless
Rated 5 out of 5 stars
Great simple Inkjet All-In-One
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros - One of the few All-In-One inkjet printers that still has separate CMYK cartridges so you're not forced to buy an entire color cartridge if you only run out of one color. Easy to setup and use and not too loud. Paper tray is underneath, and paper exits front, so you can put it right up against a back wall. Works great wirelessly with a Windows 10 Pro PC.
Cons - It will turn itself ON (no, I'm not joking) to clean itself if it goes days (4 or 5?) without use. It wont do this in the middle of the night, but it will do it during the day, then turn itself back off.
I would recommend this to a friend
Pros mentioned:
Print quality, Size
Rated 5 out of 5 stars
Great for home use!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm currently using the basic ink that was included in the printer and it prints just fine. I've printed full pictures without any weird lines in the middle. No hiccups and setup was extremely easy to do. It's smaller than I thought, which is perfectly fine for me, since I don't have a lot of space to put this. Came packaged tightly and packaged well. I got this so it would help with setting up a business and it has no problems in doing the essentials for a small home business. Brother is definitely the right choice.
I would recommend this to a friend
Pros mentioned:
Ease of use, Print quality, Wireless
Rated 5 out of 5 stars
Simple and Straight to the point.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Brother keeps it simple with this all-in-one WiFi printer. Set up is a breeze, the image quality of color prints are good, not much ink is wasted, and copies are reproduced quickly and accurately. The selection of menu items, settings, and functions are few and to the point. It’s simplicity, wireless connectivity, Apple AirPrint compatibility and mobile device printing capability is what makes it great.
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Winner!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
In short, Brother brand ink jet printers are .. winners! This is my second MFC type printer from Brother. My last one was just replaced/donated because .... it would never break down, and I just wanted to experience newer technology. Setup was ultra simple, and the print quality is excellent. I fully expect this printer to be trouble free for many years just as the last Brother MFC all-in-one printer I purchased.
I would recommend this to a friend
Pros mentioned:
Ease of use, Print quality, Wireless
Rated 5 out of 5 stars
great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This product is very good for a home office it prints very clear and it is easy to used. It is also wireless which is easy to hook up.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve never owned a printer for myself and I bought it this year (2018) as a college freshman. I’m really glad I choose to buy this printer instead of being discouraged by others reviews. I definitely think it was a great deal and would recommend to anyone that needs things printed from time to time. Easy set up and you can even get easy replenish. I love the fact that it has a screen, WiFi connectivity, and that it’s a 3 in 1 printer.
I would recommend this to a friend
Pros mentioned:
Ease of use, Print quality
Rated 5 out of 5 stars
S. M. A.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am thrilled with this Brother Printer. I had purchased an HP and returned it. The Brother was installed with the help of Geek Squad and I have not had a problem. It prints beautiful photographs, is easy to scan, and using color in documents is very clear.
I also have a laser Brother Printer and have been happy with tech help from Brother when needed, which has been very seldom. I recommend Brother Printers and this Brother All-In-One Printer.
I would recommend this to a friend
Pros mentioned:
Ease of use, Print quality
Rated 5 out of 5 stars
Good printer/scanner
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use, prints well, scans to pdf file if you like (& even a multi-page pdf!), moderate size, has paper tray, I like the various physical buttons on this better than minimalist buttons on some other brands.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This brother printer is my favorite. I have an older model and needed to buy one for my vacation home. This was the only one I considered because it’s very easy to set up and use. The price is so right. No need to belong to a ink program like other printers.
I would recommend this to a friend
Pros mentioned:
Ease of use, Print quality
Rated 5 out of 5 stars
Very fast!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product! Prints fast and good quality. Very easy to set up.
I would recommend this to a friend
Rated 4 out of 5 stars
Doing Everything I expected.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don’t usually write reviews. But I’m more impressed with the set up and how easy it was to get everything started. I would definitely recommend. It is kind of big just to let everyone know so have some space available.
I would recommend this to a friend
Pros mentioned:
Ease of use, Print quality
Rated 5 out of 5 stars
Very fast
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works very well, print well and easy to use also it can print photos too
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Great Printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an amazing printer it good on oink highly recommended for home or small office
I would recommend this to a friend
Pros mentioned:
Print quality, Wireless
Rated 5 out of 5 stars
Awesome printer and have all the features I need
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my printer it prints clear and the best part it is wireless
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
I simply bought this to begin working from Home.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great printer for beginners! Only issue I had issues with changing from letter to legal size paper it is a little bit nosy but not too bad.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
So far so good !
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this printer due to my last one finally breaking. This printer was fairly easy to set up and use . I am in school and I telework, and this printer has been nothing but great so far . I appreciate the double sided printing because it saves paper!
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Easy setup good printer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a printer and this one had everything on it I needed with a really good price.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Very Goodreads
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it. Its easy to set up . And works good.love it.
I would recommend this to a friend
Rated 4 out of 5 stars
Great for what I need
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pleased with my purchase. Family members have one so that's what I went with.