See more imageswould recommend to a friend
TimothyY Posted
STAY AWAY at all cost, worst cooktop I've ever purchased. I bought this in May 2024 and have had to have repairmen out to my house 3 times. I have currently been wiating over 2 months for GE to repair it a 3rd time!! Apparently regular 2.5ghz or 5 ghz signals interfere with it and render it useless, even though it will turn on and appear to be working. SAVE YOURSELF THE HEADACHE AND STAY AWAY! I thought GE Cafe was a good, trustworthy brand, until I purchased this lemon!
Posted
We are so very sorry to hear you've had this experience. This is not what we expect to hear and would like to help. Please reach out to us via a private message on social media, like Facebook or X and include this review with your name, address, email and phone number and complete model and serial number and service call number. We will be happy to look into this for you.
Kath Posted
We purchased this about a month ago. It is great! Very easy to use. Love the timer. Cooking is a breeze and very easy to control temperature.
EvieB Posted
I bought this model because the cut out is small. I also love not having "knobs" on an electric cooktop since it's difficult to clean. I do love the sleek design of this cooktop. However, it has little white dots all over the cooktop instead of a smooth black ceramic glass look. The little white dots traps dirt and grease, making it very difficult to clean. I use the recommended method and even with a small drop of water, I have to clean it extensively like I spilled a huge pile of grease. It's a pain in a but to keep it clean and also the wait time for this cooktop delivery was very long. I ordered it at Bestbuy at the beginning of Feb 2023 and didn't get it until the end of May 2023 (not Best Buy's fault, but this is considered a special order Best Buy and thus it took forever to arrive). Save yourself money and time and stay away from this cooktop.
Posted
Hello - We're happy that you love the design of your Café cooktop. Thanks for the feedback that you provided about cleaning your unit. We'll be sure to share this information with our product development team. We hope that you allow us to work hard to gain your trust again in the future. Best regards. -Don@Café