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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 206 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 206 reviews
  • Pros mentioned:
    Stylish

    Rated 5 out of 5 stars

    Cafe Specialty 2-Slice Toaster - Matte Black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cafe Specialty 2 Slice Toaster in Matte Black is not just a 2 slice toaster. It is a beautiful enhancement to the kitchen. The Rose Gold embellishments beautify the Black Matte finish. It goes beautifully and completes the other Cafe kitchen appliances. This toaster isn't just a beautiful addition to the kitchen. It also is reliable, works efficiently and quickly to brown the bread or bagels to a perfect shade of gold. It is easy to clean and maintain. The Matte Black finish is perfect as it does not display fingerprints. This toaster is a perfect addition to the Cafe Collection of appliances. We just love having the Cafe line in our kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 3 out of 5 stars

    It’s OK

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think it’s worth the money. But it’s nice and it goes with my kitchen. The power cord is in the odd location. Especially for a toaster that cost as much.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hey there - thanks so much for sharing your feedback with us! We're glad to hear that our toaster complements your kitchen and meets your aesthetic preferences. We also appreciate your input regarding the power cord placement and will certainly consider it for future improvements. If you have any further comments or questions, please feel free to reach out anytime - we’re here to help! All the best. Lauren@Café cafe_appliances

  • Rated 5 out of 5 stars

    Bold & Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bold and beautiful. Makes perfectly toasted bread and never burned.

    I would recommend this to a friend
  • Pros mentioned:
    Matches appliances

    Rated 5 out of 5 stars

    Perfect match to all Cafe appliances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Matches perfectly with all the Cafe appliances! Functional and works as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great toaster

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toaster. and beautiful design and color my wife loved it for Christmas

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Greetings,

      Thanks so much for taking the time to review your toaster. We're so happy to hear your wife loves the design of it! This is a great gift to give and we know y'all will enjoy it for many years. Thanks for choosing Cafe! Mike@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Beautiful toaster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice , and it sits out on my counter , I've never wanted my toaster out on my counter. I especially love the express finish option.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Congratulations on the new toaster! We're glad you're enjoying the performance of this appliance, and it's a pleasure having you in the Café family. Thanks for taking time to leave a review, and have an amazing day! -Sylvia@Cafe cafe_appliances

  • Pros mentioned:
    Stylish

    Rated 5 out of 5 stars

    Great toaster!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this toaster! Stylish and works to perfection

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hey there,

      Thanks so much for taking the time to write a review on this fabulous toaster! We're so happy to hear about how much you love it and how well it works. This is definitely the kind of feelings we want all our customers to have. Thank you for your continued support! Mike@Cafe cafe_appliances

  • Pros mentioned:
    Crumb tray, Easy to use
    Cons mentioned:
    Uneven toasting
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Almost Perfect Toast

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cafe Express Finish Toaster is a great addition to any kitchen's small appliance collection. It comes in 3 main colors (matte black, matte white, and stainless steel) and adds a touch of class to the area. The package comes with the toaster and the owners manual. It comes with a 1-year manufacturer's warranty. PROS: ----------- * Easier to use than a mini toaster oven, and more importantly, easier to clean * Toasts extremely fast * Extremely sturdy with it's solid/sticky-like rubber feet * Easy to empty crumbs from the pop-out crumb tray. * The toaster holds the bread in place by condensing the sides onto the bread when the lever is depressed (see picture, OPEN/CLOSED) * It allows to toast ONE-SIDED pieces of bread (ie. bagels, hamburger buns). The toasted section should face outward as shown by the diagram on the top of the toaster (also pictured). CONS: ----------- * Does not toast evenly on both sides. The food item gets significantly toasted more on the inside sides (facing the center of the unit). * Instructions do not state the exact function of the "Reheat" button. * Frozen is meant for frozen bread; however, I have not seen much difference in toasting with that setting vs the express setting. I didn't see the real need for the frozen setting. * Based on this product toasting bread and perhaps waffles, using levels 5-8 appears to burn whatever food is placed in the unit. I'm unsure what else these high levels would be used to toast without burning. SAMPLE RUNS: (see attached pictures for mode and doneness) 1. Level 1: 0:38 on Express mode, bread, lightly toasted 2. Level 3: 0:50 on Express mode, bread, almost burned inside, the other side toasted ok 3. Level 4: 2:09 on regular mode, bread, burned inside, the other side toasted ok 4. Level 4: 0:58 on Express mode, bread, slightly burned inside, but outside face toasted ok 5. Level 4: (did not get time) on Express mode using bagel mode, hamburger buns, toasted just enough before burning OTHER OBSERVATIONS: ----------------------------------- * There are 8 levels to pick from; however, at level 4, the toast will start to burn at that point. Having a regular piece of toast in there for levels 5-8 would char it. * Each of the 3 color options include the trim which is called "bronze". If you want to have a better idea of what this trim looks like, think "rose gold". That's probably a better description of what they state as "bronze" trim. * The power cord is long enough for most locations in a kitchen, 3 feet long. It has a 3-prong plug. * After you use the toaster in a specific mode, that mode clears the next time you use it. So if you want to make 3 pairs of toasts back-to-back-to-back, then you'll have to enter express/frozen/bagel each time. So if you choose bagel the 1st time, make sure you select bagel the subsequent times or both sides will get toasted instead of just the outside/cut part. * The light around the knob lights up more as you go from level 1 to level 8. When 1 of those 4 buttons are depressed, there is a small LED that lights up so you know that function is active. CONCLUSION: =================== There isn't much to this item. It toasts. That's it. I like that it can toast quickly with the added elements in the unit, but I don't like how both sides are not toasted the same - ever. One side is always more done than the other for some reason and I'm not sure why OR if that's how it was designed. I like that the crumb tray is very easy to remove and the unit as a whole is easy to clean. If the irregular heating gets corrected, it will be a five-star product in my opinion.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hey BADog, thank you so much for taking the time out of your day to leave us this detailed feedback. We'll be sure to share your comments with our product team for future consideration. Your feedback is greatly appreciated and will help us make improvements down the road. Welcome to the Cafe Appliances family! - Guy@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Fancy look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toaster!! Beautiful color. Wanted this to go with the GE CAFE appliances.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi,

      Thanks for taking the time to review your toaster. We're so glad to hear you love the color and that you have other Cafe products. This will surely enhance the look of your kitchen! Thanks for being part of the Cafe family. Have an awesome day! Mike@Cafe cafe_appliances

  • Rated 2 out of 5 stars

    @Wawa’s House

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Beautiful toaster w/a light. It matches my new kitchen Black stainless steel appliances. Bad thing is as of 9/2022 still waiting my for kitchen to get put back together. I wanted to try the toaster out. The toast is darker on one side than the other. I was so disappointed. The toaster has been in the box since I bought it. I’ve tried unplugged it but still the same. It looks like some of the elements are not lit up too. I can’t return it. If you’re waiting for your house to be built tested before you get stuck with a broken toaster

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Oh no! This is never something we like to hear, and we can can certainly understand how frustrating it would be to have your toaster not work quite as expected, and we are so sorry for the inconvenience this has been for you. We are confident that our factory service and repair team will be able to address this issue for you. They can be contacted by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET. We look forward to assisting you in any ways that we can! -Elliot@Cafe cafe_appliances

  • Pros mentioned:
    Easy to use, Stylish
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Toaster Meant to be Seen

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are little things in your life you may need upgrades on because you use them everyday but never think to get a better one. A toaster is one of those! And this Cafe Speciality Toaster is an excellent upgrade! PROS: - Unboxing and setup are essentially non-existent because well its a toaster! You take out it, you plug it in, and boom its all set up! Very easy and nothing complex. - Of course a big selling point of this is the look of this toaster and it is very elegant and classy! Nothing about it seems cheap and just overall it feels very modern. It’s a nice benefit as some people don’t like leaving small kitchen appliances out on the counter but have no where else to put them, so the stylishness of this toaster really helps make a modern effect for your kitchen. - As a toaster, it performs really well! Easy to operate, has nice controls to get the perfect shade of toast, and even has buttons to speed up the operation. Overall its just a very well put together toaster! CONS: - The only thing I don’t like about it is the cord. It does not have a retractable cord to help manage it, instead it has the notches that you wrap it around on the bottom of the toaster. Overall I just don’t think it works as smoothly as a retractable one does. BOTTOM LINE: - A Toaster is something people can use on a daily basis, so why not have one that looks great and works great?! The Cafe specialty toaster is a great looking piece for the counter top and overall just does it’s job really well. You will not be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Crumb tray
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very Stylish and Well Performing Toaster

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Café Specialty 2-Slice Toaster is a stylish and well functioning toaster. The build quality on this toaster is nice and it feels solid. This is a stainless steel with rose gold accents. It doesn't show finger print smudges which is really nice. One thing I think that was well thought out is the placement of the power cord and that there are 4 feet on the bottom. This allows you to have the freedom to chose where the cord goes to plug in in order to fit your space as best possible. There are 8 doneness levels and 4 setting buttons; bagel, reheat, frozen, and express finish. All work fairly well and I was really happy with the express finish. This is where additional heating elements are activated to toast your bread much faster than on regular setting. Another neat feature is that there is an LED light on the darkness selector dial. It changes brightness depending on time left so you have a visual estimate on when the toaster will finish. I do also like that there is an easily accessible crumb tray that pops out with a slight push. The bread slots hold whatever you put in it securely and it toasts nice and evenly. Overall, I would say that I am happy with this toaster as it is a well build, nice looking, and a well performing toaster.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Stylish Toaster, toasts well

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me the best feature of this toaster is it's design and look & feel. The stainless steel body with copper accents makes it your counter top worthy. Obviously, there are much cheaper toasters available in the market but you get what you pay for. Also, Cafe products are GE's upscale offerings, so that should explain the price point. In terms of features and workings, it toasts really well. I have tried both bread and bagels and they have come out evenly toasted. There is an express settings for bread while a separate button for bagels. The dial has settings from 1 to 8 but I think any thing more than 5 will result in a burnt toast, so be careful about that. The other thing I like is the pop-out crumb tray. This makes cleaning the toaster after use very easy. There are also Reheat and Frozen buttons. I haven't really used them yet, so can't really comment on the utility of these. I am planning to use "Frozen" option to toast frozen Garlic bread. Let's see how will that experiment go :) Overall, it is a stylish and great looking toaster which works well. It is expensive but I think build quality, looks and some of the features make it worth the price.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello, Thanks for leaving a review! We always appreciate hearing from our customers and we're glad you like your new refrigerator. Getting an appliance is always exciting, and we're glad this model could meet your needs with its design and capabilities. If you have any questions or concerns please let us know. We'll be happy to help! -Sylvia@Cafe cafe_appliances

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Fancy looking, well working toaster

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Café - Specialty 2-Slice Toaster is meant to be a high-end small kitchen appliance and does not disappoint. Its distinctive looks, smooth rounded edges, copper accents around the bottom edge, buttons and crumb tray add a unique style only found in the GE Cafe line of appliances. From a functionality stand-point, it works very well, toasts quickly, quietly and evenly. It has the common Baggle, Reheat and Frozen settings that most toasters have. Additionally it has a more unique “Express Finish” setting that still makes great toast in about half the time, just under a minute, for those days when you’re in a rush. The buttons light-up in a white LED color when pressed and there is also a white LED ring around the adjustment knob that gets brighter as you increase the toast darkness level from 1 to 8. It will also stay lit a little while after toasting is complete to indicate a hot surface. The crumb tray is quite special, copper colored, fairly small and on the bottom middle right-side. It’s spring loaded, so you push it in a bit to pop-out. Other than the high price and larger overall size, this is a very nice toaster, if you can afford it..

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello, Thanks for leaving a review! We always appreciate hearing from our customers and we're glad you like your new toaster. Getting an appliance is always exciting, and we're glad this model could meet your needs with its design and capabilities. If you have any questions or concerns please let us know. We'll be happy to help! -Sylvia@Cafe cafe_appliances

  • Rated 1 out of 5 stars

    Broken crumb tray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slide out crumb tray was broken when we received. Doesn’t push in all the way crumbs go on counter

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there, we're very sorry to see that your slide-out crumb tray was broken upon arrival. This is certainly not the level of quality we strive to uphold so we can imagine your frustration. For the best help with this, we suggest consulting the warranty listed in the back of your owner's manual. All the best. - Guy@GEA cafe_appliances

  • Pros mentioned:
    Crumb tray
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice looking niche product

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our kitchens have become a smorgasbord of single purpose small electrics. Each one designed to make your life easier and your food taste better. The GE Cafe toaster earns its place by looking good and working well. The copper colored accents and dark finish help it find a place in nearly any kitchen. As a toaster, it crisps the outside of the bread perfectly while keeping the inside soft. The darkness knob easily selects how toasty the bread is. It works equally well with a bagel as it does with bread, with a bagel button to engage and give a little extra heat when needed. The outsides remain relatively cool while toasting allowing for close quarters with other small electrics. A pop up toaster is not as versatile as a toaster oven. You can’t make a tuna melt or tater tots, but it works well where it’s supposed to. It appears to be well built. The control handle on the bottom are made of plastic, not copper. This will make it more comfortable to use as the plastic insulates from the toaster’s heat while still providing a nice aesthetic. The bottom also has a cord wrap keeping the excess cord out of the way. This is a nice looking, well-built toaster which serves its niche nicely.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Who knew toasters could look this good!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we’ve been using a 4 slot toaster for the better part of 10 years or so now. Figured it would be a good time to replace it, though it still works perfectly. This Café 2 slot Toaster is quite the looker. This is not the white model but the Stainless Steel one. The Rose Gold and the Stainless Steel look fantastic together. I think it contrasts better than the Black Matte and White models but get what matches your kitchen. The unit feels well built. The handle, buttons, frame and dial are plastic. I wish that for the price of the unit, it relied on having more metal to it's construction. Outside of a few extra features over the lower end unit and the finish on these, I genuinely don't see where there's an extra $100+ worth. So far in the week we’ve used it, we’ve not had a single problem. Toasting time is fine. I’m definitely noticing a difference in the quality of the actual toasting. I like that there’s multiple options for how to toast. There’s an Express Finish if you’re needing to toast something in a hurry. I’ve not used the option as I typically just put whatever needs toasting in and move on to something else in the meantime. There’s some options for Bagels as well. I appreciate the smaller size as we can keep it on the countertop, whereas the 4 slot unit we have, it has to be stored away. It seems easy enough to clean and has a small removable tray that’s also Rose Gold colored to match the trimming. As for price, I don’t know if I’d say it’s worth $150-170. I’d say it is worth around $70-80. You’re mostly paying for the look of the unit more so the function. A 4 slot would be nice for around $100 with what seems to be a well built unit. Time will tell of course how long this lists. The 4 slot we have now, to have gotten a decade out of it is major plus and it’s seen a lot of use. If this one holds up for as long, I’d say it’s worth the price then. I noticed some others mentioned that their toast was burnt using the express finish. I didn’t time how long it took, probably around 30 seconds, but on the 2nd setting with express finish I had to put the toast through another run, this is the toast pictured in my review. I’m still happy with the result. I like my toast a bit on the darker side, not burnt but darker so this was more than acceptable for my taste.

    I would recommend this to a friend
  • Pros mentioned:
    Stylish
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Stylish Toaster

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cafe Specialty Toaster will look stylish on any kitchen counter and the three colors available means you can match your kitchen counters and/or appliances. We’ve made toast, bagels and English muffins and all have come out exceptionally nice. If you’re looking for a toaster that is as good looking as it is effective then look no further. We have the stainless steel color version and it looks incredible in our kitchen. It’s also available in white or black. The cord is also nice and long which was notable as some toasters were have had in the past had relatively short power cords. Looking forward to breakfast tomorrow as I’m sure you will be if you add this toaster to your kitchen.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    A high-end toaster for when aesthetics matter!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toaster performs as incredibly as it looks. A unaware shopper might look at this toaster and think to themselves, "Why?". It is important to note that this toaster is part of the Cafe´ series of GM appliances, so it is meant to match up with the Cafe´ oven etc. Even as a standalone toaster, however, I am super happy with this appliance! The express feature is awesome. As seen in my pictures, when you press the express button during a toasting cycle, it turns on all heating elements to what appears to be max heat output and it can finish off the toasting of any item within quickly! Aesthetics wise, the white LED lighting looks excellent and I am appreciative of the copper finish in this series on the knob and such. The only thing I am not the biggest fan of as others have mentioned is the lack of a retractable power cable. I think that such a feature would have really put this toaster over the top and made it an even better buy. Overall, for those who understand what they are buying here, I cannot recommend this toaster enough!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great looking accent toaster works as expect

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love the stainless look with stylish copper accents on the dial, handle and the bottom border and 4 feet’s on this toaster a lot. It looks so pretty sitting on my counter next to the Cafe coffee maker with the same finish. It works quite well like any other toaster but this one has a express 1 minute setting for a quick toast and is well worth the $$ if you are in morning hurry. There are total 4 toasting function modes like Bagel, express finish, reheat and frozen. Knob has a led light accent and the brightness is adjusted based on the 8 settings and looks aesthetically cool. Works as expected by toasting different thickness of bread and bread. Slot thickness is 1 1/4 inches if that is something you care about. Also, cleaning is so easy by just pushing the button on the side to eject the tray to clear the crumbs. Over all very happy with this toaster that compliments my cafe coffee maker.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hey TechGuru, we're glad to see that you're enjoying your new toaster! Welcome to the Cafe Appliances family. - Guy@Cafe cafe_appliances