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Customer Ratings & Reviews

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Customer reviews

Rating 3.5 out of 5 stars with 57 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers appreciate the IVY REC Waterproof Outdoor Digital Camera's ease of use and compact size. However, some users have noted concerns regarding the image and video quality, citing issues with clarity and shakiness in videos. The lack of a display screen for previewing shots is another point of feedback. Overall, opinions are mixed, with positive comments on usability contrasting with negative feedback on image quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 57 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Awesome Idea

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of this camera!  It is small, attaches nicely to a backpack or purse.  Fits easily in a pocket.  However, I found it difficult to use.  I am in my 50s....I am sort-of tech savvy, but really have a hard time turning the dials to select what I want to do on the camera (my son..did not have this problem)  Additionally, the directions provided were terrible.  I found myself looking up youtube videos to figure it out!  The picture clarity is really wonderful if it is sunny and bright outside...otherwise...it is okay...but, my phone does a MUCH better job.  Again...love the idea, I don't need to get my phone out to take pictures, but, the picture performance is not good without lots of natural light.  I am writing this review, in exchange for receiving the product for free.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Display

    Rated 5 out of 5 stars

    Great for outside!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great toy camera for outside especially for Pool or beach. I broke my smart phone due to drop it in the pool last summer, even though I used the water proof case. For this Camera I will not need to hesitate to enjoy photo shooting in the water park. Also this design is good to carry. you just need to put this on to your bag or belt. You may not be satisfied if you expect full spec of the Camera, There is no display. If you want to check the photo, you need to connect to your smart phone.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Don't waste your money on this camera, sadly I did

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In no scenario does this camera take a single clear photo without SIGNIFICANT grain and slight blur. The shake in videos is jarring. This camera is comparable to something that would have been released in the very early 2000's. I purchased this for the carefree simplicity for on the go fun however it's literally unusable if you have any desire to enjoy your memories. I'd recommend purchasing the HTC re from 2014 even though it's five years old and most likely difficult to find. Do some research and you'll see that the re far surpasses the IVY REC which is mind-blowingly shocking as it's 2019 and we're talking about a camera from Canon. Do your research, this is a 100% unbiased review (I've never previously reviewed a product) but I've been so burned by this I just had to air my disbelief. I guarantee this will be pulled from shelves or never to be seen again after these initial units are severely discounted and sold.

    No, I would not recommend this to a friend
    • Brand response from Best Buy Customer Care on behalf of Canon
      Posted .

      Firmware Update Available Canon USA’s commitment to customer satisfaction is our top priority. There is a firmware update for the IVY REC that will improve image blur and white balance. The firmware update is available through a free download from the Canon Mini Cam app version 1.0.1, which is available now for download on the App Store and Play Store.

  • Rated 4 out of 5 stars

    Good for its intended purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will not fully replace your phone camera or dedicated camera, both of which can take higher resolution pictures. This is, however far more durable than either of them. Encased in rubber, it doesn't need any kind of babying. Shove it in a jeans pocket, toss it into a beach bag. It's the camera equivalent of one of those tough rubber sports watches. The remote operation is pretty nice, you can control it and view the scene on your phone from several feet away (this feature is valuable to me), and you can use it as kind of an inspection camera where you can't actually put your eye. The software takes a bit of figuring out, expect to play with it for a while, but once you get the hang of it, it does work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good outdoors camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to put in the micro sd card. Easy to use the phone app. People complained about bad pics. This is because it’s an outdoor camera and needs natural lighting for good pics. Overall good camera for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Good camera for a kid.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is very portable a easy to carry. It’s also very easy to setup and transfer pictures to a smartphone with the free cannon app. The pictures need plenty of light as there is no flash so outside photos are best. It was very affordable being purchased with a Black Friday deal.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Okay camera but not great photos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera seemed awesome because of size and portability. But the pictures taken with it are not great quality. Hard to use due to fixed focus.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Works for my needs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad idea for a "field" full of products that are much better. The app hardly connects to the device, forcing you to use it as a point and shoot. It only records for ten minutes and then stops. Other devices are in loop record, even if they record ten minute videos in one shot. I only bought this because I'm adding "angles" of views on my motorcycle, which this got it done. I do not recommend. Pros: the device is easy to use. Rugged design helps assure that it's for adventures. Belt clip, at first thought useless, is actually useful. Cons: App is useless, pricey for mediocre quality, only records for ten minutes then stops, picture quality is below average standard (my $150 phone takes better pics)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Real slick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this camera because of the compact size and portability.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Terrible Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going to second what others are saying. The camera in this is terrible. So much digital noise. The white balance is also way off. My pictures have been almost orange at times. I'll probably return this item. Such a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Best Buy Customer Care on behalf of Canon
      Posted .

      Firmware Update Available Canon USA’s commitment to customer satisfaction is our top priority. There is a firmware update for the IVY REC that will improve image blur and white balance. The firmware update is available through a free download from the Canon Mini Cam app version 1.0.1, which is available now for download on the App Store and Play Store.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A Swiss army knife type of camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Designed for daytime outdoor use and really bright interiors. Useful for on-the-go activities and will take video. Kid friendly and easy to frame viewfinder. Handy for on-the-spot documentation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Display

    Rated 5 out of 5 stars

    Good compact recorder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent camcorder, for it's price, and to upload it online is pretty easy too! No screen to see what you're recording though, just a square hole to look through like a sight.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not having an actual view finder and a way to review the pictures takes a little getting used to but it was a good value and very useful for my water filled vacation

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Very Low Quality Image

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this little camera because it is made by Canon. I'm ashamed my self for spending that kind of money for such a low quality gadget. I did a few test shots on an afternoon that should have been perfect light. There was so much noise in the image that it was unusable. I did run the image through Topaz Denoise. It just had too much noise to make a usable image. I've not used it since. I would give it to a kid but they would have to be pretty techie to use it. Just use your smart phone camera.

    No, I would not recommend this to a friend
    • Brand response from Best Buy Customer Care on behalf of Canon
      Posted .

      Firmware Update Available Canon USA’s commitment to customer satisfaction is our top priority. There is a firmware update for the IVY REC that will improve image blur and white balance. The firmware update is available through a free download from the Canon Mini Cam app version 1.0.1, which is available now for download on the App Store and Play Store.

  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    One of the worst canon products to date.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10yr old waterproof kodak playsport 1080p action camera is better than this. Canon, you're fired. Bestbuy please discontinue selling this crappy little camera. It's about as innovative as an aluminum garbage lid

    No, I would not recommend this to a friend
    • Brand response from Best Buy Customer Care on behalf of Canon
      Posted .

      Firmware Update Available Canon USA’s commitment to customer satisfaction is our top priority. There is a firmware update for the IVY REC that will improve image blur and white balance. The firmware update is available through a free download from the Canon Mini Cam app version 1.0.1, which is available now for download on the App Store and Play Store.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for new vlogger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve try this thing. It is easy to use and help me to make a vlog

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect size for traveling!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a credit that was about to expire and with the sale I got this camera for a great price. However, I thought I ordered the memory card for it but didn't so unfortunately I haven't used the camera yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect camera for children

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for upcoming vacation to give to my child. It's perfect for someone eager to just point and click. Slow loading times between camera and phone app Photo quality diminishes in low light settings. Otherwise, perfect choice for children

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great! I love how small and portable it is. It can be a bit difficult to know if you are getting the shot because of the camera having no viewfinder. But overall I love how durable and portable this is!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good small camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far. Item is much bigger than I expected but still smaller than my phone or DSLR. Plan on using it on backpacking trips and hopefully on or next cruises when we can sail again.

    I would recommend this to a friend
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