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Customer Ratings & Reviews

Your price for this item is $104.99

Customer reviews

Rating 4 out of 5 stars with 78 reviews

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Rating by feature

  • Battery Life

    Rating 3.4 out of 5 stars

  • Durability

    Rating 3.6 out of 5 stars

  • Display

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are pleased with the performance, condition, price, and ease of use of the Certified Refurbished iPad Air (2nd Generation). Many appreciate its functionality and value for the cost. However, some users experienced issues with the battery life and noted minor screen imperfections. Overall, the positive feedback outweighs the negative regarding this refurbished iPad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 78 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    A satisying purchase: my best buy iPad Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an iPad from Best Buy, and I couldn't be happier with my decision. From the moment I walked into the store, I was greeted by friendly and knowledgeable staff who guided me through the various options available. The overall experience was seamless and truly made a difference in my buying journey. First and foremost, the iPad itself has been a revelation. Its sleek design and high-quality display immediately caught my attention. The device is incredibly lightweight, making it portable and easy to carry around. The stunning visuals and vibrant colors on the screen bring all my media to life, whether I'm watching movies, browsing the web, or editing photos. The performance of the iPad has exceeded my expectations. With its powerful processor, multitasking has become effortless, allowing me to switch between apps seamlessly. Whether I'm running resource-intensive games or working on demanding tasks, the iPad handles everything with ease, never faltering in speed or efficiency. The battery life is another standout feature of this device. I've been using it extensively for both work and entertainment purposes, and I'm impressed by how long it lasts on a single charge. I no longer worry about running out of power during a busy day, and the fast-charging capability is an added bonus. One aspect that has truly enhanced my productivity is the Apple Pencil. It's an absolute game-changer for anyone who loves taking notes or sketching ideas on the go. The precision and responsiveness of the Apple Pencil make it feel like I'm using a traditional pen and paper, but with the added convenience of digital storage and organization. Moreover, the wide selection of apps available in the App Store has further enriched my iPad experience. Whether it's productivity apps, entertainment options, or creative tools, there's something for everyone. The iPad's compatibility with a wide range of accessories also opens up endless possibilities for customization and personalization. Best Buy's service throughout the purchasing process was outstanding. The staff was patient, answering all my questions and ensuring I had the information needed to make an informed decision. The store had a great variety of iPad models, allowing me to compare and choose the one that best suited my needs. In conclusion, my iPad purchase from Best Buy has been an absolute delight. From the premium design and exceptional performance to the impressive battery life and seamless user experience, this device has become an indispensable part of my daily life. With the support of Best Buy's excellent service, I wholeheartedly recommend the iPad to anyone in search of a reliable, versatile, and high-performing tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many dents on the back for a pre-owned ipad even though it was not a class B. Performance is alright but the main thing as well was packaging wash trash bubble wrap and box was not even sealed or at least taped up. When I picked up my item it was half way open barely fitting in the box i’m not sure if it’s because someone checked it or swap but i was tired from work, the place was 30 mins away from work and home. just want to get out of the store. I would send a picture of all the angles because all corners has dents but this website keep refreshing whenever i try this is my fifth attempt and it’s frustrating so whatever.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this iPad! The screen is super clear and bright, and it runs really fast. It’s perfect for watching videos, browsing the web, drawing, or even doing some light work. The battery lasts all day, and it’s very easy to carry around. If you’re looking for a tablet that does it all, this is the one. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The purple Dinosaur is my kid... ';)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember that purple dinosaur named Barnie, that always sing and dance, that's how my kid feels about this Apple product...

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Tablet Air 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a tablet that, for the price, you cannot ask for more. If you want it to give it to someone, I do not recommend it since it comes with a scratch. However, if you want it for children to use, it is fine for the price since you put a good cover on it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad is good, I noticed the battery life is not that great, but okay. I had problems in getting a cover that was twice recommended by your website and Best Buy employee. I returned the cover twice and the third time got the correct one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with iPad. Works great. Good shape. No scratches

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price. Arrive quickly and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    iPad must buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money paid. Even tho they were pre owned still great quality. Non scratched, great item in very good condition and at a super good price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad delivers faster performance and a brighter screen than the model it replaced. Smooth, continuous unibody design.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it is refurbished. It still works just as good if not better then I brand new one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Refurbished ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet I love this iPad. Great price for refurbished model.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Refeurb ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for refurbished. Works perfectly. Taking a star off for the starched screen that was not replaced.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Pre-Owned Apple iPad Air 2(thumbs up!)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Apple iPad I have ever purchased (as a gift). It arrived quickly and was packaged very well. As a pre-owned item I did find the tiniest of scratches on the far side of the screen, but other than that it is in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Stable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, good processor , stable product. Ipad still rocks.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and in great condition. Needed a replacement for a broken model and this was the same cost as a screen replacement.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    oldie but goodie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started a business and have a square stand that only takes the original iPad Air 2 as the newer ones are a bit smaller. My old one wouldn't hold a charge so I went to trade it in at Best Buy and luckily they were able to order this one for me. Works great and back in business.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Happy With My 2nd IPad Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to pay too much for a new IPad. the price was OK. I trust Best Buy even though there were comparable IPads for less money.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Screen quality

    Rated 1 out of 5 stars

    Worst Quality Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy doesn’t sell this refurbished IPads - it’s from a company called JemJem and my first order had a defective battery. I returned that and ordered another one, figured it was just bad luck. 2nd iPad shows up with a cracked screen, and after contacting them they say that is to be expected since it’s refurbished - even though I ordered one in “EXCELLENT” condition.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What the heck does this request mean?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned a refurbished cell phone, expected a refurbished iPad to function as well. And it has, thus far (19 days). Hope I do not regret purchase and early review.

    I would recommend this to a friend
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