Customer Ratings & Reviews

The Best Buy Geek Squad department installed the Dash Cam on my Vehicle. I am beyond satisfied with the results, they are professionals and know what they do. It’s installed so perfect that no one would think it’s an aftermarket. They have the right tools and are very efficient. They finished the job under an hour. When I picked up the car I couldn’t believe how fantastic they are, And no, I’m not being paid for my comment. Just another happy customer!

The entire experience from purchase to install was easy and timed up perfectly. Picked up all at store and installed immediately after. The GS installer was outstanding (Clean shop, well stocked, extremely competent and helpful above and beyond to ensure I had and knew how to operate everything including App download. Waiting area was made up nicely. Just great folks. I hope more people use this service.

The installation technicians did a great job installing a front & rear dash cam. They took the time to listen to my wants and concerns. The scheduling was a little bit of a hassle, especially because I had not purchased the item from Best Buy. After being passed from department to department I finally spoke with Laurice who was extremely helpful and even saved me some money!

I bought a Vantrue 5N dash cam on Amazon and Best Buy did a flawless job installing the main camera, the camera mounted on the rear window plus wiring to the fuse box for motion detection. I can’t say enough about how pleased I was with the installation and the tech who completed it.

Instal went great. The only issue was that there was nowhere to wait, and you had a long walk to get to the front of the store.

They did a great job when they saw this I couldn’t have asked for anything better. Great value for what I paid for the service.

I feel like the cords could have been hidden a little better. All of the extra wire is sitting exposed right next to the camera on the front windshield instead of tucked up Inside the ceiling. Not sure if this was a choice or a lack of options. Overall i am happy with the installation and they were quick and Courteous so im not complaining...

There is an employee shortage nationwide, so you and I should have sympathy for these guys. They are only so many of them, and they are overworked. Having said, their scheduling portal is a mess. I tried to schedule one myself but could not as the page did not load, so I went into their store. Tech showed me what he sees on his end; it is an uncomprehending jargon. The originally scheduled date was a fault on my end, but for the second one, he double-booked me with another person. Things were straightened, and the installation was seamless. Tech knew what he was doing and asked me the right questions along the way. The price, too, cannot beat $80. I would pay more for someone to do an installation like this. Best Buy is true to its word; there were no hidden fees.

BestBuy techs installed my dashcam purchased from Amazon without any issues and quickly, in my 2017 Ford Fusion Energi Titanium! It so perfect that only the dashcam is visible. All wiring is hidden and no squeaks from the interior trim panels. I am very impressed!

I am very pleased with my front and back dash cameras installation. My only complaint is that it cost me 5 times the amount I was quoted, and paid on the website in advance. Over all I am happy.

The agents exceeded my expectations and installed my new dash cam into my Hyundai Tucson in less than a hour. The install was clean and they did great with wire management. After the install, they ran me through how to use my new devices. All in all, it was a great experience.

The guys at the installation department at Harrisburg Bestbuy were very nice, professional and reliable. They broke one of the part on the side of the dashboard while installing my camera, the guy was honest about it even though it was barely visible. He ordered the part and had me come back for another day to install it. I recommended this service

I was very happy with the dashcam install. My installer took his time to review features and setup which I really appreciated.

Great job...install performed on time...ahead of time. He was very informative. After install, showed me how it performs on the platform on my device. Simple...easy...intuitive. Great experience. Thank you Service Department. You have never let me down.

Professional, clean installation. They know what they’re doing. Definitely worth the money. I didn’t even have the installation directions bc I bought the dashcam abroad. No problems or questions installing it. The only inconvenience is when I tried to pick a service location it said there were none available nearby, which wasn’t true. Had to call their service number in the email and set up an appointment. Good thing I asked about locations bc I originally called to cancel my order payment but seeing as how there were many locations nearby I kept it.

My son wanted a dash cam in his car,So we went in to check on some.I am clueless when it comes to these things,As is my son for the most part.But Phil and Chris went over each one,?And what they thought was best for my sons needs.They scheduled us really fast considering its almost xmas,And two days after my son took his car in they both jumped on it and wow,?Its great.We will always be going to them My son and i both highly recommend them.Thanks guys.

The techs who installed my front/rear dash cam could not have been more knowledgeable nor nicer! They were efficient and answered all my questions. GREAT experience!

This was installed by Cory at store 1428 who I talked to and was the only one in the store that understood my problem with my camera. I had purchased a camera and parts where missing and it took 3 calls to customer service and 3 trips to the store to get them to take it back. And I find out that Best Buy was not currently selling the camera I had ordered which had already had its power cable hard wired in my car. I purchased another camera and Cory was able to squeeze me in to have it installed to all the problems I had.

The person that did my dash cam install which was in the Reno NV brestbuy was professional, efficient, and seemed to do a fine job. No complaints. The camera placement is good. Everything works and was much more affordable than any other place I looked at

He installed my dashcam quickly and very well. I didn’t have the correct hardwire kit so he installed it without and then when I received the correct hardwire kit he had me come in and installed that free of charge for me.