Customer Ratings & Reviews

Installation went smoothly l. It took over an hour and everything was great!

Love the geek squad staff here that installs my dashcams. They do the best and quickest work. Highly recommend this Best Buy for your dashcam needs!

The agents exceeded my expectations and installed my new dash cam into my Hyundai Tucson in less than a hour. The install was clean and they did great with wire management. After the install, they ran me through how to use my new devices. All in all, it was a great experience.

Finished faster than expected and was a very professional job.

My tech was professional, friendly and respectable. He handled my car and camera with care and got the job done faster than he quoted. I will be coming back for him to install a dash cam in my other car.

Set all the defaults so that I don’t have to figure them out. Very well installed. The wires are well hidden. Looks OEM. Answered all my questions. Thank you so much

The agents were very professional and flexible with working around my schedule. Garrett Raymond installed my dash cam and did a very thorough, nice job. Everything is still working great now several weeks later. Thank you!!

The installer at the Scenic Highway location is knowledgeable and very thorough. I appreciate his professionalism and value his expertise.

The installation technicians did a great job installing a front & rear dash cam. They took the time to listen to my wants and concerns. The scheduling was a little bit of a hassle, especially because I had not purchased the item from Best Buy. After being passed from department to department I finally spoke with Laurice who was extremely helpful and even saved me some money!

The person that did my dash cam install which was in the Reno NV brestbuy was professional, efficient, and seemed to do a fine job. No complaints. The camera placement is good. Everything works and was much more affordable than any other place I looked at

The entire experience from purchase to install was easy and timed up perfectly. Picked up all at store and installed immediately after. The GS installer was outstanding (Clean shop, well stocked, extremely competent and helpful above and beyond to ensure I had and knew how to operate everything including App download. Waiting area was made up nicely. Just great folks. I hope more people use this service.

I am writing to formally express my dissatisfaction with the service provided by one of your employees concerning the installation of a dash camera on my daughter’s recently purchased used car. As you are aware, an appointment is required for this type of installation. On the scheduled date and time, my wife and daughter took the vehicle to your store for the service. To my surprise, the technician in charge refused to perform the installation, claiming that the car had an unpleasant odor. When I questioned him, he stated that it smelled as if someone had defecated inside the vehicle. Following this unexpected response, I advised my wife not to engage in any discussion and simply request a refund, which was processed accordingly. However, upon her return home, I personally inspected the car and found that the claim made by your employee was completely unfounded. While the vehicle is indeed used, there was no unusual or offensive smell. This experience has left me with the strong impression that the technician was simply unwilling to work that afternoon and used this excuse to turn away a loyal customer. I find this behavior highly unprofessional and unacceptable, especially from a company like Best Buy, where I have always expected a high standard of service. Given that I have always relied on Best Buy for this type of service, I now question whether I should take my business elsewhere. My time is extremely valuable, and I cannot afford to waste it on the whims of individuals who are unprepared to deliver quality service—especially when dealing with a loyal customer and two unaccompanied women. I would appreciate a prompt review of this matter and an appropriate response regarding the actions you plan to take to ensure this does not happen to other customers.

This cam comes with a front-facing cam and a rear-facing cam at the back of the car. There’s no way I would have tackled an installation requiring the routing of such long runs of cord. The installation was perfect and looks as nice as a factory option. Great job. I’ve had several Best Buy installs over the years and have always been extremely pleased with the professional look of everything they’ve done for me. Well worth the cost.

The graphics on the screen are impressive, especially considering how small it is

Very clean installation. I've had e few pieces of electronics installed at this location. Been happy every time.

Very friendly and quick service. They explained everything so that I knew how to use my new dash cam. I appreciated the call I received ahead of my appointment to make sure I already had all the equipment needed for the install.

Instal went great. The only issue was that there was nowhere to wait, and you had a long walk to get to the front of the store.

Swift and flawless installation. Great brief afterwards. Did not feel rushed during the brief and was able to get all my questions out.

Hector is quick, amazing, and has helped me set up a remote start system for my Mercedes, so once he installs it, I’ll be set. Thanks for all of your help Hector!

I bought a Vantrue 5N dash cam on Amazon and Best Buy did a flawless job installing the main camera, the camera mounted on the rear window plus wiring to the fuse box for motion detection. I can’t say enough about how pleased I was with the installation and the tech who completed it.