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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 590 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the Inspiron 2-in-1 Chromebook's ease of use, responsive touchscreen, and excellent battery life. Many also praised its performance and value for the price, particularly appreciating the 14” screen size. However, some customers found the device to be heavy, and a few expressed concerns about the limited RAM and compatibility with certain applications. The lack of an HDMI port was also noted as a minor drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 590 reviews
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to flip the keyboard behind the screen when I'm using the touch screen only, like when playing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First chromebook I have purchased and I love it!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is fantastic. Having the play store apps in laptop form exceeded my expectations. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great basic 2 in 1

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these 2 in 1 type laptops/chromebooks. One from Dell and one from another brand with a larger screen. I love the screen size of this Dell, it's great for my hands without feeling too large to use as a touchscreen. I wish it weighed a little less as it is quite heavy for the size of the laptop. The screen is great and gets a ton of use for Netflix/Hulu type services and the picture is always very clear. The sound from the speakers is great and it easily connects with my Bluetooth headphones for listening in quiet situations. I was pleased with the amount of android apps that were able to download but then quickly realized that a lot of the apps aren't made to work with screens this size or with 2 in 1s in general and ended up deleting the majority of the apps I downloaded as they just don't work well enough to take up space. The google chrome software took a few days to get used to but it is pretty intuitive for someone who hasn't used it before. The touchscreen is great and very responsive and after playing around with some settings to get the trackpad to scroll how I wanted I find I use that just as much as the touchscreen. I love the addition of the backlit keyboard to this laptop as my other 2 in 1 does not have this feature and it really stands out. The quality of this laptop feels sturdy and also has a very sleek look I've come to expect out of some of the newer laptops. All in all I think this is a great basic laptop, I'm not a gamer though and not sure how it would hold up to that type of daily use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a Lenovo laptop to this and couldn't be happier! I wish I would have done this 18 months ago and saved $1000!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for high school students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson and he loves the versatility of being both a tablet and laptop for doing his school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome chrome book it does everything I need and the screen is clear and good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like how quickly this boots up. this is my first chromebook , better than any other laptops iv'e had. so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for browsing internet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast on the web small enough to carry to work everyday and easy to set up! I give it a 10 stare rating!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a simple NON WINDOWS laptop and this fits exactly. Getting a sales person to wait on me was next to impossible.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice laptop . Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop. It did run a little slow and it randomly stopped turning on so I will be returning. The features however are great. Backlit keyboard, comes with a stylus, touch screen, can bend to be used as a tablet. I hope I just happened to get a defective product.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Bfellin134,

      Thanks for your review. We're sorry to hear that your computer stopped turning on for you. Here are some steps to follow for it to turn in again:

      First, check if the battery is charging by plugging your Chromebook into a power outlet. (Usually, you'll see a light turn on.)

      If your Chromebook is charging, let it charge for at least 30 minutes. If it still won't turn on, recover your Chromebook.

      If your Chromebook still isn't charging:

      1. Check if the charger or adapter cables are completely plugged in, both to your Chromebook and the wall.
      2. Make sure that the power outlet is working.
      3. Unplug your charger from the wall and your Chromebook.
      4. Optional: Remove the battery from your Chromebook, then re-insert it.
      5. Plug your charger back in to your Chromebook, then the wall.
      6. Charge the device for at least 30 minutes. If these steps don't fix the problem, reset your Chromebook.

      You can read the full article here: http://bit.ly/2XkwjwG.

      Here's a link to a helpful video: http://bit.ly/2U3767P.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Excellent laptop for studying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this to help my son prepare for his step 1 medical school exam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for professionals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this for working in real estate, it’s excellent on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than I hoped!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attached an electric keyboard and a wireless mouse, and it's great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size and sharp looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to menuver and light weight. Love it and would buy another one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. It is better then some of the newer models prices way more!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very ideal for school and work. It is the perfect size for use at home and to carry around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still trying to get use to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a window computer Trying to add a printer and and a bigger monitor to but can't figure it out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this Chromebook for over a year and still no issues

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my middle school granddaughter. Perfect tool for her everyday use at school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice workhorse Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the pluses of 2-in 1 touchscreen Core-i3 4GB RAM 128 eMMC really separates this from the rest of the field

    I would recommend this to a friend