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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $549.00

Customer reviews

Rating 4.5 out of 5 stars with 590 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the Inspiron 2-in-1 Chromebook's ease of use, responsive touchscreen, and excellent battery life. Many also praised its performance and value for the price, particularly appreciating the 14” screen size. However, some customers found the device to be heavy, and a few expressed concerns about the limited RAM and compatibility with certain applications. The lack of an HDMI port was also noted as a minor drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 590 reviews
  • Rated 4 out of 5 stars

    Great laptop for easy use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chromebook with all the applications needed for use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for web surfing and facebook stuff pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works for what i need so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the laptop works for what I have needed so far

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Well equipped Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and well equipped as compared to many Chromebooks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Solid build. Really fast. Amazing battery life. Con: Sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great For The Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great For The Price, works well and the added features are nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for college use! Would highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase for mom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for my mom. So glad i went through with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, nice picture, very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ideal for my student's school use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get this review to submit. The App won't complete.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a 2-in-1. Works as laptop and a tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its what she needs for school and cant wait to use it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    High performance but unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell Chromebook is really nice -- when it works. It often won't resume from sleep and you try over and over to get it started up. Every other Chromebook I've ever owned (Acer, HP, Samsung, Toshiba) has started instantly when you open the cover, but not this machine. Close the lid, press the power button, pray, and repeat -- sometimes it'll start, sometimes it won't. Oh, did I mention that it crashes every time you try to go to Google Docs -- and you find yourself once again jumping through a series of hoops just to get it started again? Aaaaggghhhh!!! This was a Christmas gift for my wife that I really wish I hadn't bought. Very, very unreliable.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      ScottDoggery,

      We're very sorry to hear about the issues that you're facing with your new Chromebook. We'd recommend checking out our Product Support Page to see if there are any answers to the issues that you're having: https://dell.to/2GiL9h6.

      You can also reach out to Dell's Technical Support Team here: http://dell.to/2sH7Qlm.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    Dell-Inspiron Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It couldn't serve my needs so I had to exchange it for something better. Its big turn-off is that it has only one USB port, and of course being tied to chrome makes it restrictive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good computer if you don't really need to download any software or programs. I didn't love that it wasn't compatible with some things I typically use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I found I did not like the Chromebook.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this computer. I conclude I wanted my documents on my device and not to rely on Google docs. I also found it difficult to get used to the touch screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Touchscreen

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. I needed a small laptop and was hesitant to purchase a Chromebook. But it was perfect. 4 years later, it’s still in almost perfect condition. It’s easy to use. Touchscreen is handy. Battery life is still good too. Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice but Terrible Support

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it is a very nice Chromebook, however, I have had it in for repair twice since I purchased on 14 June. Dell customer service is a complete joke as it seems to not standby there products. Everyone in customer service support seems to be from another country speaking broken English. I have not been able to have a positive conversation with an English speaking USA rep. since I purchased the Chromebook. I will never purchase another Dell product until they improve there customer support and even tried to contact Customer Care with a constant busy signal. My recommendation is to not purchase this product.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi smitty,

      Thanks for your review. We're sorry to hear about the quality of the support that you've received from Dell so far. If you have technical questions in the future about your Chromebook you can always check our Product Support Page here: https://dell.to/2GiL9h6.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 2 out of 5 stars

    Good for Netflix

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worthy of being a college student laptop. You can't put anything on the desktop. It isn't considered a "PC" so a lot of things I needed never worked. You have to download everything you need to use... I downloaded excel as an app and it didn't even have all the functions Excel has. Very difficult laptop to use. Also, went to trade it in after two months and it isn't even a laptop they trade in.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Lanie123,

      We're sorry to hear that your Chromebook is not able to perform the way you'd like it to. If you'd like to add additional Microsoft Office tools to your computer you can follow these steps: To use Office on your Chromebook, install the Office mobile apps through the Google Play Store. If your Chromebook uses the Chrome Web Store instead, you can install Office Online to create, edit, and collaborate on your Office files in your browser. Here's a link to the full article: http://bit.ly/2PnJskH.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for standard operation but not for people who are use to windows operating system.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      NYCCreative,

      We're happy to hear that your Chromebook is working well for you for the most part. If you have any questions about your Chromebook you can check our Product Support Page here: https://dell.to/2GiL9h6.

      Best,
      Bryan
      1-800-624-9896 Dell