Customer Ratings & Reviews

Once I found out i could not install microsoft software and geek squad could not either I returned it.

To put this in perspective, I am a longtime PC user. I have mostly used Windows but I am also familiar with MacOS. On the tablet side, I have used both IOS and Android. I have also dabbled some with Chromebooks but that was before they began merging Android apps with the Chrome operating system. This Dell has a bright 14 inch touch display and runs the latest version of the Chrome operating system. It has an i3 processor, 4GB ram, a 128GB ssd, a lighted keyboard, an included pen, and excellent battery life. In light use, I was able to get approximately two days of use between charges. Because it uses the latest version of Chrome, it is able to access the Google Play Store and utilize the Android apps. I found this very useful since almost all of the apps that I was used to running on my Android tablet worked well on the Chromebook. The combination of the these apps and a full desktop web browser with access to Google Docs and other Google goodies makes this a very powerful and easy to use computer for most of my needs. The included pen was also very useful for annotations on web pages, etc. In summary, if you do not need to run Windows I would highly recommend this Chromebook. It is very fast, easy to use, has with long battery life, and meets most people's computer needs.

The computer itself is nice but I got it for a sister that is mentally disabled. It it a different set up than the Dell laptops im used to. I will upgrade my stars after I've spoken with a tech on how to use it as we installed Microsoft on it and cannot even seem to find it. It doesnt seem to be awesome friendly or easy to use.

Ok for the price but i didn’t like how cold the keyboard gets.

Works fine for what I need it for. Not fast enough to run Prime Video.

the wifi goes in and out sometimes, it takes 30 seconds to come back on.

Not the best but definitely does the job , nice screen

Was told would WiFi print with my printer. Nomgonn

Dell Inspiron 2-In-1 14" Touch-Screen Chromebook - Urban Gray Model: C7486-3250GRY-PUS SKU: 6299820 UNBOXING and PRESENTATION I really wanted for this to be something special from Dell since this is their first premium Chromebook, but you get the standard Dell treatment. Nothing spectacular… just a brown box with plastic bags protecting the finishes. It seems Dell has the same packaging for you whether you spend $300 with them or $3,000. In the box you find the charging brick, the Chromebook, some instruction manuals, and plastic with your cardboard. I was immediately struck by how solidly built this is though! It has some heft to it. More to follow… - BUILD, PERFORMANCE, and DESIGN This is Dell's 1st premium Chromebook and they did well for their first build. It's beautifully designed and follows the Inspiron design language. I would say this is better construction than the XPS line. Here you get a beautiful matte gun metal gray hefty aluminum chassis and you can tell when you pick it up. It tips the scale at almost 4lbs which may be a deal breaker for some users. Chromebooks are very light in this price range. I found it a bit heavy to take with me after I have used my PixelBook. There are some sharp lines that take away from the overall feel of the device in your hands, but otherwise perfect. The processor is top notch not a Pentium or Celeron chip. You get an air cooled 2.2GHz 8th-gen Intel® Core™ i3-8130U chip. That means efficiency and performance BOTH! With 4GB you have plenty for productivity, gaming, streaming, etc all while multitasking like a boss. If you are buying this to run a bunch if Linux applications you may want to get a model with more RAM. Wireless performance is great. It supports up to AC wireless. Connections are solid and speedy. I feel this device provides just enough connections for external devices and for the price it is a top contender. The screen is the best you will find at this price point offering a bright and crisp picture. It is a FullHD 1080p IPS touchscreen display in the more recognizable 16:9 aspect ratio we are used to seeing. Nothing special as far as touch responsiveness, it is just average. The keyboard is black lit and may take some getting used to as far as key spacing. The strokes are smooth but a bit mushy for me, and have a nice tactile feel. The trackpad is above average in build, but I don't find it as accurate as I'd like it to be. I have to swipe multiple times to get it to move where I want it be and I find myself tapping on the screen a few times. Unfortunately because of design choices, you will need to use two hands to open it. Don't think you can use two fingers to start opening it, these hinges are super tight. Again, attributed to the solid build quality. The screen half of the device is very light and the two parts lack a cutout for finger placement. I can tell you the build quality is excellent if you can deal with the weight. The hinges are tight and do not wobble and wiggle with slight pressure like cheaper built laptops. I do have a testimonial concerning the durability here. This laptop fell from my kitchen counter to the hardwood floor and nothing major happened but a small dent in the corner of the body. It landed on the corner of the screen while closed and it just separated to absorb shock. I quickly snapped the bezel to the body and it was good as new. No screen crack or internal damage. An unintentional drop test that passes with flying colors. - USER EXPERIENCE AND FEATURES The experience on this Chromebook is on par with the PixelBook. No lagging and it works great. It runs ChromeOS and that means you get Chrome Webstore and Google Play Store access! That is something I love… OPTIONS! Now there is no need for an Android tablet if you have this. One less thing to charge. Battery life is excellent netting me around 7 to 7.5 hours of my heavy use. This means with video streaming, gaming, email, and some Microsoft Office work. The average user will not get this battery life, they will see closer to the 8-11hr range. I love that updates are handles directly by Google and this does not have Dell bloatware you find on Windows laptops. THANK GOD! As a result, this thing is snappy and very responsive while being power efficient. It boots up very quickly in under 8 seconds. The screen is very bright with accurate color and excellent viewing angles. The touchscreen is just average to me. The provided stylus is an added bonus I use for note taking. When I don't have my Note 9, this will be the fill in. The stylus itself is constructed well out of plastic. It does not need to be charged A compelling overall package put together by Dell. SPECS -4GB DDR4 Memory one slot available only. -128GB EMMC Flash Memory -Air Cooled 2.2GHz 8th-gen Intel® Core™ i3-8130U -Built-In Webcam and Backlit keyboard -14" 1920 x 1080 (Full HD) LED IPS Touchscreen - this is a nice display. Colors close to accurate but a little on the cooler side. There isn't any oleophobic coating (like smartphones) to guard against fingerprints so be prepared to clean this screen a lot. -3.5mm microphone-in/headphone-out combo jack, 1 USB, and 1 HDMI out -Intel® Wireless-AC connectivity (2x2, 867 Mbps) and Bluetooth 4.0. Lots to like... -Chrome OS - Auto updates and software patches from Google directly! Nothing better than that. It is a hybrid OS that blends Android and ChromeOS together in perfect harmony. Not all apps are optimized yet, but there has been great progress. -Stylus Builtin - This is just a nice to have. It isn't spectacular like a Wacom but it is functional. -2in1 Design w/ 360 flip & fold - this is a plus for a 2in1. They offer options but cannot completely separate from the keyboard. Not to like -Lack of Options - If you want more ram or a different chip in this frame factor… oh well. There is no option to upgrade RAM or storage. This is not your typical Dell build-a-product. There are no options. Take this or leave it. -Bluetooth 4.0 - Why are we still releasing 4.0 devices? It's almost 2019, we need BT 5.0 for more range with wireless and power efficiency. -Sharp Edges - This is just my preference, but I would like them to refine the edges and smooth things a bit. -Weight - I'd like this too be .5lbs lighter to be more comparable to other Chromebooks in this range. -It is kind of an awkward aspect ratio so it feels big for no reason. Tablet mode isn't close to a true tablet experience. It is big but weight is distributed evenly. -Non-upgradable RAM! Enough said. No option for them to or you to DIY it. Very disappointing. SHARE MY THOUGHTS GO/NOGO If you can deal with the weight, this is for you. 4lbs isn't much but compared to other Chromebooks this is on the beefier side. I would say this is great for a student or person invested in the Android ecosystem. Professionals can look here too for a portable work device. Lastly, this is built to last. This one is the best overall package on this price range.

My daughter had this computer for a month and the screen started having issues, the computer randomly freezes and makes weird sounds like a key is stuck down. I took it back to best buy and they told me it could be 6weeks to get it back and recommended I send directly to to the manufacturer...what is my daughter supposed to use for school in the interim? Read reviews on Dell and multiple websites before purchasing- this was a total waste of money.

I really like the size and weight of this Chromebook. Love the color, and the finish looks to be high end. With a smaller laptop/tablet, don't expect the speakers to sound great... to me this is really a non issue as I use headphones 99% of the time and don't expect to have great speakers in a 14" laptop. Screen looks great in laptop and tablet mode. It was super responsive to my tough using my hand or the included stylus. Track pad was responsive with no lag. The laptop is very quick, especially when i compared it to one of my older ones... I forgot how nice it is to have a computer that doesn't lag! Ah yes, the way its supposed to be! I was super worried about the hinges on this tablet/laptop.... but honestly they are robust and strong... After flipping it from tablet to laptop mode a bunch of times, I'm no longer worried. Overall, this is a great Chromebook.

Metallic construction and glass covered screen makes it look and feel more expensive than it really is. Boots up really fast. Long battery life. (about 10 hours on medium brightness). Reasonably light for a 14 inch 2-in-1 laptop/tablet. Backlit keyboard. Runs Android games and apps. Includes stylus. Excellent device for multimedia entertainment. Two USB 3.1 Type C ports than can also be used for charging. Small AC adapter. Snappy 8th gen Intel Core I3 SoC and eMMC storage. Quiet and doesn't get hot. Cons: some backlight bleeding in dark environments. Glass on screen is a fingerprint magnet and prone to glare and reflections. No HDMI (minor complaint as the USB-C ports can be used for external display connection)

Issues with this laptop not functioning properly.. turning off or blank screen random times. Runs hot.

Don't have it any more cause it stop work so I had to get another one and I have to pay more for another one

google operating system is difficult. Autoorientation is inoperative is any input or output is in use, e.g. Bluetooth.

Less than 2 years old and won’t turn on. Best Buy can’t help me at all. Told me to call dell, buy a battery myself and then bring it in and they’ll fix it for me. I thought geek squad handled that but I guess I’ll do all the work for them since they can’t handle a simple part purchase and repair.

Stopped working after 2 weeks. Besides that not a bad laptop

This was sold to me to be used as a tablet replacement. It was claimed that it would run my phone apps just as my phone does. Not the case. This also had a hard time processing video. Another claim that didn't actually work. Most things Dell are not high quality.

This had to have the keyboard replaced because it had stopped working. This happened to another Chromebook we bought as well.

The Dell chromebook came with absolutely no instructions! It was the wrong machine for our needs so we returned it and got a Samsung 10" tablet. Best Buy was great to deal with and gave us full credit.