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Dell - Visor Virtual Reality Headset and Controllers for Compatible Windows PCs - White-Angle_Standard

Customer rating

Rating 3.9 out of 5 stars with 55 reviews

75%
would recommend to a friend

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Customer ratings & reviews

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  • Rating: 4 out of 5 stars

    Great HMD and VR experience...almost

    Posted
    Rotaryknight
    • My Best Buy® Elite MemberElite Member

    To put this review into perspective, I have used the Rift, Vive, AND PSvr. Out of them the Windows Mixed Reality (WMR) Head mounted display (HMD) has the best resolution out of all of them. All HMD has a sweetspot and within that sweetspot the clarity from the higher resolution is apparent, with that said, the sweetspot is SO SMALL if you have an IPD of 68mm or bigger. The Dell HMD IPD is 64mm which is WAY too small me (71mm IPD) BUT, your eyes and brain will get used to the small IPD but as I said that sweetspot will just be smaller so the very center will be very clear while going towards the outside its more blurry, thats just how fresnel lens works. I've noticed people complaining about tracking which gets me to thinking if they got it setup right. For ALL WMR headsets, because it uses inside-out tracking with its low resolution black and white cameras to see VISIBLE light, you need PROPER lighting conditions. You need good CONTRASTING (color and definition) floor and walls so that it can properly map out the area. The beauty of these inside-out tracking is that there is no need for external sensors, its literally plug and play. As for controller issues, they are connected via Bluetooth. Bluetooth is bandwidth limited and these controllers put out a lot of tracking data, you NEED to disable anything thats paired up to the computer bluetooth. Tested also has a good video on how the WMR tracking works https://www.youtube.com/watch?v=7JjiReFuQhs And theres also this video here https://www.youtube.com/watch?v=uySFvKSb9Jk The controller is a bit odd coming from the Rift which I think is one of the BEST vr controller ever, its just so comfortable and fits your hand. I have played for a continuous hour on Rift and my hand never felt discomfort other than sweat. The WMR controller on the other hand just feels.....like a vive controller, its a big too big and that large ring doesnt make playing H3VR, PAVLOV, or Onward any easier as it sometimes interferes with you reloading or sliding the bolt back. The touchpad I think is too sensitive, but then again its smaller than the Vive so thats a given. The thumbsticks are good but not RIFT good, my right thumbstick actually has a defect I guess on it where if I thumb up it feels like its stuck on something but when I force it more you hear a click and it goes to to its maximum reach. I'd have to take it apart and look into that. As for battery life I am using rechargable nimh and so for after 20 or so hours theres still power left. I absolutely HATE built in batteries like the PS4 controllers, I rather have swappable batteries than having to let it sit and charge with me waiting to play. WHO WANTS TO WAIT!!!!! The straps are really really comfortable and I love the color white this has, the major downside and why its a 4 out of 5 is because of the strap mechanism and the audio. The strap mechanism is entirely plastic and it will wear out. Mines wouldn't lock anymore so I had to disassemble the back strap and bend the plastic tabs so it will lock again. If you play with the strap a lot it will cause wear and tear fast. The other downside is the audio, there is NO audio. You need a headset with a 3.5mm jack. Phone headsets are your best bet because of the inclusion of integrated mics. Its cumbersome to have the headset cable hanging along with the HMD cables. When setup, once you plug in a headset, ALL audio will divert to the headset unless you setup audio mirroring in the mixed reality software. As for supported software, theres basically two storefronts you should look at, Steamvr and Oculus Rift (Needs REVIVE software) If anybody has any questions, just ask.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Interesting..

    Posted
    Brad
    • My Best Buy® Elite Plus MemberElite Plus Member

    Played the demo in the store. Absolutely loved how it looked, how it felt on my head, the clarity of the visual. The headset just seemed so much better than the Oculus, I couldn't help but try it out. So I picked one up. Most people are aware of the "Screen-door effect" that plagues these devices (and some other stuff like godrays which are less bothersome) and that can be an instant turn off. These types of things still happen with the MR headsets, but it's not nearly as bad as say an Oculus. I did notice the lenses are more round and not oval which appears to cause a bit of blurring if you try and use your eyes to look left and right? We never really noticed when we were enjoying the Home area or playing games. I noticed it more trying out movies and just general browsing on websites. One of the few things that worried me about the device was the hinge. With all the head-swinging we were doing, it felt like the thing was going to snap. The next thing we noticed is that in the dark, the headset appeared to struggle a bit with tracking. It even caused one of the demos to stutter and lag. This was easily fixed by turning on a small lamp, it was a bit of an annoyance and could affect how you use the device. The Oculus definitely has MR beat when it comes to a secure fit and the motion tracking. To be fair, I don't think any of that is a deal breaker for the kind of clarity this thing offers and the potential it has with low end machines. However, as with all the good, there's a heap of bad too. We spent the better part of 1 1/2 hours trying to force Windows 10 in to the Fall Update 1709. To plug the thing in and realize one reboot wasn't enough. Not really the fault of the hardware, but that's a stupid limitation. After we successfully got the machine working "correctly" from the horror that was the update, the headset did work pretty smoothly and we encountered no further issues. The cord probably needs to be a tad longer and moved more away from the head (we tripped a bit). Once you get passed that and get it on your head. The Windows "Home" space is infinitely more fun than the Oculus. There's a bunch of stuff you can do with in it. But the overall "content" really consists of: Minecraft, the "Halo" demo, and Windows 10. Nothing else. After about 6hrs of use, there wasn't really much else to keep us going with it. It left us wanting more than it could deliver. We had assumed it launched with Steam VR support, but it did not and Vorpx does not have a mode for Mixed Reality yet. There's just nothing else out there right now you can do anything with. I'd really have liked to try Lucky's Tale on the thing. There's going to be a huge divide in content between the Oculus and the MR headsets with this kind of thing, sadly. Our opinion of the thing is that: If you're in it for clarity, you definitely want to give it a shot. However, right now, there's not a whole lot you can do with it. Unless you really like the MR Halo Demo and Minecraft. If you want to watch movies or use your desktop. You want this. I read some of the other support issues people were having and if they had read most of the manual I feel like that wouldn't have been an issue. Even the Oculus has its draw backs setting it up.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Sad attempt at a headset launch by Microsoft

    Posted
    Anony

    I got mine, plugged it straight in to my PC, ran halfway through setup, and get "We couldn't download the Microsoft Mixed Reality Software" in the Mixed Reality Portal app that is built in to the Win 10 Fall Update. Every time I click "Try Again". it flashes 0% for a moment then goes right back to the message. The troubleshooting guide says to make sure I'm completely updated on Windows Update (I am, completely up to date on Ver 1709). I've rebooted, frees up 50GB of space just to be sure, and all that other stuff. The most troubling thing here is that neither Microsoft nor Dell have any direct support for these headsets. When Rift/Vive launched, if you had setup issues you'd be immediately put in touch with a native English speaking engineer who would walk you through it. For me it has been 24 hours and the best I could get was telephone-tag with 10 different overseas agents at Microsoft and Dell. This is a $450 paperweight as it stands. If this is the kind of support I see at launch, what makes anyone think Microsoft is serious? Why am I an unpaid beta tester for the Zune of VR?

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great introduction to VR

    Posted
    Lucumo

    Once I got through the Windows update (Fall Creators) I found it works very well with my PC. I bought this to match with my Alienware 15 and the graphics very fluid and smooth. The cliff house interface is a very interesting UI, and takes a little getting used to, but very easy and fast to navigate once you get going. I have used my friends Oculus and the Dell Visor is much easier to setup with way less cables! Also I really like the white design and the fact I can take it and easily setup in other locations. I can set it up easily on my desk, then pack away when not using. I am looking forward to seeing more content in the Store as its early days I guess. Although its very cool you can run a virtual PC desktop. I also heard today that SteamVR is also coming so looking forward to giving that a try.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Long Ways to Go

    Posted
    cyberock
    • My Best Buy® Elite Plus MemberElite Plus Member

    I own HTC Vive, Oculus Rift, and now MS Mixed Reality. They say the MS has higher resolution but the games sure are not showing that so far. Rift and Vive games look so much better and play smoother. Some of the games are just straight ports from what already is out there. I was really looking forward to not needing sensors around the room to play in the room but the MS Mixed Reality does an extremely poor job of tracking the hands. It constantly is loosing a hand or all the sudden it thinks my hand is pointing the opposite direction. I find the hand tracking to not move as smoothly too. Right now, way too buggy. Think I am going to return it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than what you may have heard

    Posted
    jackattackp
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    As a PSVR owner for about 6 months, I was skeptical of Windows Mixed Reality, but after receiving a free Dell Visor with my PC purchase over the holidays, I was quickly won over by it's ease of use and quality of build. The Visor itself is similar to the PSVR in how it fits on your head, but from time to time it loosens during use and that can be annoying. The visuals are crisp and clear and the motion controllers are fantastic! The true winner is the ease of use, you can literally be in VR less than 5 minutes after taking this thing out of the box. I especially love the amount of things your can do with a PC VR over a PSVR (Although I still LOVE my PSVR). I use it with an I-7700 16 gb 1070 gtx so keep that mind. If your computer can't handle VR it wont matter what MR headset you get.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Controllers don't have a haptic feedback

    Posted
    Dim78

    I have a problem with Dell Visor. Controllers don't have a haptic feedback, and in most games you have a stupid feeling that you are waving your hands in air without any vibrations when you interact with something in a game. I contacted about this problem with Microsoft more than three times, I reinstalled Mixed reality a lot. I reinstalled Windows two times. I have changed this Dell Visor headset in store three times but I have this problem with all of them. It looks like this Dell Visor is not ready for Mixed reality yet. Really, if I didn't bought this headset as bulk with a computer so it costs me about nothing, I'd bring it back to a store get refund and buy mixed reality headset from another company

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't Waste Time. Get the Oculus Rift or HTC Vive

    Posted
    VRGamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Tried the Oculus Rift, I loved it but it was too expensive. Now i tried the Dell Visor Mixed Reality Headset, it sucks. The controls are not as ergonomic as the Rift. I tried using it for VR Chat, but I had use the trackpad for moving around instead of the analog sticks. It didnt make any sense. Who uses the trackpad for moving around?!?!? The tracking on the goggles don't have a good sensitivity. It always loses track on where I am. Also the controllers take two AA batteries instead one like the Oculus Rift. Overall, I say save your money and time and get the Oculus Rift for a better experience. It's not worth wasting for this undeveloped product.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Very Touchy Headset! Does not work on all.

    Posted
    echovr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I got this with my Desktop PC purchase... nice GTX 1080 VR ready desktop. I installed the mixed reality updates and hardware.. took about an hour to setup with all the updates, etc. It appeared to work but the display resolution was very pixelated on a 1080 graphics card. Upped the quality in the settings (High Quality Beta and High), both really did not improve the quality. I rebooted thinking it would maybe be cause... no it was not. I thought the quality of the same headset in the store was better. I am returning for Samsung Mixed Realty Headset or Oculus Rift. Diappointing since this was an early Xmas gift.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    It can be a bit better

    Posted
    Peter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This headset is out just for the nature of the V/R / M/R trend right now. it is the better looking headset from the new M/R line. But, the HP adjusts a tiny bit better. The resolution is not there yet. You can see pixels, so it's not a product someone expects in late 2017. Pixels are supposed to be invisible already. But you can see for yourself. Also, the field of view is too narrow. Future headsets including a wider angle and smaller pixels are yet to be seen in 2020's. So far, consoles will provide a better general experience.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Too early to call it a competitor

    Posted
    bbyaj
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Too early to call it a competitor to other VR headsets out there including the oculus. I dont understand what constitutes "premium" as advertised by dell but everything about the headset is run of the mill quality. Controller do feel premium though but the functionality wise not so much. I like the field of view and the cushion complements it well to make sure less light seeps through. I feel dell could have invested more into the overall "futuristic ready" product design if they feel like competing in this tight space.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Works well

    Posted
    IraF
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have the Dell XPS 9570 and I tried the Oculus Rift which does not work and this has to do with the video card and how it is installed, however when you download Microsoft Virtual Reality and then use the Dell Head Set there are no problems and in addition I added the ear phones and that also has the microphone and so i did not encounter problems as I did with the oculus rift.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Time Will Tell

    Posted
    MarkR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Dell Visor is part of a new product by Microsoft to make Virtual reality mainstream. It works really well and does just about everything it is supposed to, especially at the price point it is sold. The headset is a quality item and the controllers are responsive and the fact that Steam VR releases now work with Windows Mixed Reality headsets such as this one, will go a long way towards making Microsoft's ambition a reality.

    I would recommend this to a friend

    • Brand response

      YourDellTeam

      Hi MarkR - We're glad that for the most part, this Virtual Reality Headset is meeting your expectations. If you have additional questions about your new device you can always refer to our Product Support Page here - http://dell.to/2DEAPN0. Thanks again and enjoy! - Bryan Dell

  • Rating: 5 out of 5 stars

    not a bad headset

    Posted
    Dustin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This headset actually surprised me. I was expecting it to be less comfortable than it is, but it feels pretty good and is fun to use. I will say that the only downside is that the headband portion make it near impossible to use on/over ear headphones with putting them on upside down or tilted lower than the band at the back of your head. Otherwise, using this is a good experience.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but

    Posted
    EvilSockBoy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I liked the headset, but it isn't going to have as many options as getting a Vive. The resolution on this device is pretty good. I wish it came with a better manual than the poor picture book that came with it. Over all, it's a good headset for the price. Something that would have been nice is if it had included a good case to put it in when it is not in use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    dell is the most comfortable mr headset

    Posted
    lightman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    it is more comfortable than rift and other mr headset, for sure. and the connection is way easier. only down side is lack of contents. not much game can be played. but i think microsoft will try to make this product better in the future. so if wants to play good vr games now, get vive. if wants to have a comfortable mr headset for casual use, get dell.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Loses its appeal quickly

    Posted
    ChrisD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I thought my kids would want to play this every day, but it has sat untouched for the past month. Still not enough content available. It is comfortable, and fairly easy to use. Just make sure that your connections are close together. On our desktop, one connection is on front and one on the back, and the cable from the visor is not long enough to reach both without an extender.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Comfortable and Fun

    Posted
    Eric
    • My Best Buy® Elite MemberElite Member

    Looking at some of the other VR headsets, it feels like the setup isn't nearly as easy as this Dell headset. Windows 10 automatically detected it and started installing the VR home, and I found I already had a few VR-ready games from Windows! It also works with Steam VR, and I can play my SteamVR games in it too. It's a lot of fun!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    High res vr

    Posted
    Alexander
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Looking for higher resolution than the Vive and the oculus? His headset costs less, has trackers and can do room scale (good lighting needed). With a 1440x1440 per eye screen, the screen door effect is nearly forgettable. Fits most glasses,works with steam vr. If you want vr on your PC, and it can handle it, get this headset

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Still has a way to go

    Posted
    KrazyKjun

    Was not happy with it at all, beside little better graphics than Vibe or Oculus, it was just bad. Being that there are no sensors just hand controllers it was constantly lagging. Windows store was lacking on apps for sure. If you going to spend this much for a VR System I would recommend buying the Oculus much better game play.

    No, I would not recommend this to a friend