Customer Ratings & Reviews

I may be a bit bias in recommending this model, but after owning 3 Dell XPS desktops, this is by far the most impressive model. I upgraded my storage and memory that has this beast performing like a charm.

Easy to setup, very fast with quick response time, very quiet when running, great graphics! What more can I say except that I love everything about my new XPS and couldn't be happier! I highly recommend it!

I like the processor a lot and it works very well but I wish that it had a slot for cd's because I want to burn cd's otherwise I am happy with it.

I upgraded to the Dell-XPS 8960 windows 11 computer from a Dell-XPS 8900 Windows 10, purchased in 2016. I made the decision to upgrade now because Microsoft intends to end support of Windows 10 after September 2025. Besides, my old XPS 8900 was running slowly and freezing up frequently. Being a Geek Squad member I had them tune it up several times, but nothing seemed to permanently help. So, I decided it was time to upgrade to a state-of-the-art computer. I made an appointment with the in-house Geek Squad to transfer the files, software and drivers to the new computer. When the new computer was ready for pick up the Geek Squad agent and I found that several software programs were not properly transferred, and she took the time to address and correct these oversites. Once I got the new computer home and set up, I found that several file folders and the documents in those folders were missing. I also found that some of the file folders that were transferred did not have all of the documents in them. I only discovered these errors because these were files I need to access often. I may be missing more documents and files that I have yet to discover. Trying to print a document has been a source of frustration as well. When trying to print an online document, it doesn't print, it downloads a document file instead. The printer works fine when printing from computer software such as Microsoft Word. Incidentally, my printer works just fine, both online and offline with my old computer. I still have unresolved issues with the printer.

This PC gets it! It can do all and more needed! It can handle all the programs, all the energy needed to perform and get the work done.

High Speed, Lots of memory, and I like it. No, I love it!

own it for almost a year and it is still working perfectly. didn't hear the fan at all even play games. no problems at all.

EZ set up---very fast os---very responsive--transfer data extremely easy

Was easy to setup my three monitors. My subscriptions for MicroSoft along with purchased software was seamless.

Love it. My old computer was 8 years old so this is so much faster. I am still getting use to Windows 11.

This is my 3rd dell, and they all have work well and outlasted their time. Would recommend to any one.

Great computer great service high quality product exceeded all expectations

Delivered and set up on time. This PC is doing great so far.

This computer has lived up to my standard so far and runs great!

I have had a Dell desktop for over 25 years as my main home /business computer. This is at least my fourth. They have never failed, never needed and major work. They eventually get outdated but it kept this last one for many years. I look forward to using this new one. I love Best Buy and their Geek Squad.!

Great computer, better than advertised. Would definitely buy again.

Perfect, Very happy with my purchase. Deliver came on time.

Got this on sale on tax free weekend. Great price for the hardware. Computer has been great so far.

I don't like the location of the power button on the very bottom of the case. This is not good for on floor or under disk setup. I would recommend for desktop use only.