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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 65 reviews

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Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Outdoor 7 Dual-band Mesh Wi-Fi 7 Router for its impressive range, strong signal strength, and excellent coverage, especially when using multiple units. Users also appreciate the ease of setup and reliable connectivity, making it a valuable addition to their network. Overall performance receives positive feedback, with customers reporting satisfaction and no issues encountered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-65 of 65 reviews
  • Rated 1 out of 5 stars

    Not worth it, poor internet connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero Outdoor 7 barely gave me any internet connection. I had to place it 3 ft away from an existing Eero pro 6 node in order to get it to work. Even when it was 3 ft away, as soon as u took 30 steps away, ur internet went down to only 2 bars. With the price of this item, I expected a lot more out of it. I would not recommend this product and ended up returning it within 14 days after talking to eero support 5+ times.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Nancy. Thank you for your feedback on the eero Outdoor 7. I'm sorry to hear that the range didn't meet your expectations. As with other routers and WiFi devices, placement is key. The optimal installation height for the eero Outdoor 7 is 6-15 feet above the ground. This ensures proper clearance for the WiFi signal to reach the furthest range. Avoid obstructions, such as large trees, grills, satellite dishes, etc. If your eero is placed high and away from obstructions, but still isn’t sending enough signal to your property, call eero customer service at (877) 659-2347 so they can troubleshoot further. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day! AmazonDevices

  • Rated 3 out of 5 stars

    Not worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not improve connectivity outside much at all. Range is not as purported.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi KathleenA. Thank you for reaching out about your experience with the eero Outdoor 7. I’m sorry to hear that the unit didn’t meet your expectations. As with other routers and WiFi devices, placement is key. The optimal installation height for the eero Outdoor 7 is 6-15 feet above the ground. This ensures proper clearance for the WiFi signal to reach the furthest range. WiFi radio waves do not travel as easily through metal as stucco, wood or other building materials, so make sure the Outdoor 7 isn’t operating near or on metal surfaces. Also avoid obstructions, such as large trees, grills, satellite dishes, etc. If your eero is placed high and away from obstructions, but still isn’t sending enough signal to your property, call eero customer service at (877) 659-2347 so they can troubleshoot further. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day! AmazonDevices

  • Rated 2 out of 5 stars

    Eero outdoor 7

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot use as it is sending out attacker messages on Norton and shutting my internet down. I have contacted Eero and waiting for a solution. Didn't improve my signal to my video bird feeder outside. It is mounted at 8 foot on my pation with clear line of sight to birdfeeder.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi PaulC. Thank you for reaching out about your experience with the eero Outdoor 7. I’m sorry that you’re having trouble maintaining a connection. It sounds like the eero Plus security is conflicting with your Norton. To troubleshoot this, you should turn off the advanced security features from eero Plus. To do this you’ll need to do the following: 1. Open the eero app. 2. Scroll to the Security & Privacy section 3. Tap the Advanced Security option. 4. Tap on Network controls 5. Toggle off the Advanced Security option. 6. Try to recreate the actions that caused the Norton attacker messages. If this solves the problem, call eero customer service at (877) 659-2347 so they can troubleshoot the conflict further. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day! AmazonDevices

  • Rated 1 out of 5 stars

    Range is no where near 15000 s.f

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to purchase a poe+ since it was not included in order to.give it a chance. Even with that, range was about 300 ft straight from the devic. the Orbi had much better range. I tried this several ways . i tried this due to the info which says 15,000 s.f The BB sales recommended this device.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Frustrated. Thank you for your feedback on the eero Outdoor 7. I'm sorry to hear that the range didn't meet your expectations. As with other routers and WiFi devices, placement is key. The optimal installation height for the eero Outdoor 7 is 6-15 feet above the ground. This ensures proper clearance for the WiFi signal to reach the furthest range. Avoid obstructions, such as large trees, grills, satellite dishes, etc. If your eero is placed high and away from obstructions, but still isn’t sending enough signal to your property, call eero customer service at (877) 659-2347 so they can troubleshoot further. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day! AmazonDevices

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Eero 7 indoor and outdoors router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router for the money works great with the outdoor 7 to has about 300 feet range really like it the only way to go

    I would recommend this to a friend
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