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Customer reviews

Rating 4.5 out of 5 stars with 47 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Charging Coaster 2's fast charging capabilities and its ability to keep drinks hot for extended periods. Many appreciate the convenience of having multiple charging spots around the house. However, some customers have expressed concerns about the product's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 47 reviews
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Ember mug charger

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it in February, in August stopped working.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Ember Charge Base

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original base wore out after a year. I do wish they held up better. Love the color and the minimal space it takes up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful & functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, and the nonskid bottom. Wish they would make a cordless version

    I would recommend this to a friend
  • Pros mentioned:
    Charging

    Rated 5 out of 5 stars

    My Hot Drinks Are Staying Hot Again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a replacement for my heating coaster that got damaged. I love my Ember mug, so when I couldn't keep my coffee hot, I was at a loss. This coaster was the best fix and works perfectly. Now I can sip coffee at my own pace again and not have to gulp it down before it gets cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Received order quickly. Needed to replace an old one that the wire was cut.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One upstairs, one downstairs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much more convenient. Charge at night by the coffee maker and extend the time with one where I drink my coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Heat retention

    Rated 5 out of 5 stars

    Extra smart mug coaster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought two Ember smart mugs. I also purchased this extra charging coaster for my husband to use in his office everyday since he's been working from home. Alway nice to have the extra charging coaster to keep every cup of coffee/tea hot. Very happy with purchase.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Nick, thanks for leaving a review and sharing this! We hope you and your husband have ben enjoying your extra coasters with your Ember Mugs - we appreciate both of your support! Ember

  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Works but semi fragile

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only charger I know that works with this cup. Works well but after a few splashes the pins will not pop up and it will need a replacement. Basically this is a product you will be replacing maybe once a year or once every 18 months

    I would recommend this to a friend
  • Pros mentioned:
    Heat retention

    Rated 5 out of 5 stars

    An added convenience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging coaster was purchased as an extra charging station as we consume coffee throughout the day and having an extra charging station is convenient. The coaster works wonderfully, ensuring the mug stays charged and drinks stay hot.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Wiederholt, thanks for leaving a review here! We're glad to hear you've been enjoying your extra coaster to use with your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Charging

    Rated 5 out of 5 stars

    Good Replacement for Original

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than buying the entire mug system. Works fine. My wife was happy as she loves her chargeable mug.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charges well, but expensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the exact same charger that comes with the mug. Convenient if you want to put another charger at work or another location in your house. It's a bit expensive but works as you'd expect.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi AdamL, thanks for sharing this! We hope you enjoy your extra charging coaster and appreciate the feedback about price - we'd be happy to share this with our team. If you experience any issues or have any questions, please feel free to reach out to our team so we can help! Ember

  • Pros mentioned:
    Charging

    Rated 5 out of 5 stars

    Love my ember

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boughtvthis spare. Love my ember. Now can charge in multiple rooms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good. But I hope I don’t have to buy this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect accessory for the perfect mug. Sits on my desk and keeps the mug charged all day long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for keeping the mug fully charged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coaster as a back up. I have one in my work space and one in the dining room so that way my ember mug is alway in full charge and keep the drinks hot all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to Ember Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should and matches the copper accents in the kitchen! It’s nice to have a second charging base in the house to keep the Ember mug charged.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Hydrafried, thanks for sharing this with us! We're glad to hear you've been enjoying your extra copper coaster to use with your Ember - we appreciate your support! Ember

  • Pros mentioned:
    Charging

    Rated 5 out of 5 stars

    Mor Coffee please

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, charges as expected. Wife loves the color

    I would recommend this to a friend
  • Pros mentioned:
    Charging

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend the extra and get the second coaster for the ember! It is so useful to have multiple spots in the house where you can charge the mug!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Peter, thanks for leaving a review! We're glad to hear you've been enjoying your extra charging coaster for your Ember - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Not durable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give a 5 star eating, but these are not durable. The charging pins compress, and it stops working. You then either have to buy a new one, or get someone to replace the pins.

    I would recommend this to a friend
  • Pros mentioned:
    Charging

    Rated 5 out of 5 stars

    Hot mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still wish i had got the traval mug. It's nice having hot coffee for a long piriod. And it charges fast

    I would recommend this to a friend
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