Customers consistently note the exceptional mopping capabilities, strong suction power, and ease of use of the X10 Pro Omni robot vacuum and mop. Many appreciate the effective mapping and navigation features, along with its relatively quiet operation and user-friendly app. Positive feedback also highlights the robot's performance and obstacle avoidance. The long battery life is another frequently praised aspect.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 330 reviews
Pros mentioned:
Cleaning performance, Navigation, Noise level
Rated 5 out of 5 stars
Eufy Robot Vacuum with Mop is a game-changer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the Eufy robot vacuum that both vacuums and mops, and I am absolutely impressed! It does an amazing job of cleaning both carpets and hard floors, and the mopping feature is a great bonus for a deeper clean. The setup was quick, and it easily connects to my app for convenient scheduling. The suction power is strong, and it’s quiet during operation. The robot also navigates efficiently around furniture and obstacles. Highly recommend this product for anyone looking for a reliable, smart cleaning solution!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this robot. It runs so quiet. Best robot I have owned. It cleans and mops. The suction is great. It cleans and mop the hardwood floors and also vacuum the area rugs. It still up the mopping pads when it gets on the rugs. My hardwood floors look like I had them professionally done. I give this Eufy x10 a 10 star.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The robot vacuum exceed the expectation, specially the mopping part. I was in the market for new vacuum, my wife left our Shark vacuum at her parents house, so I was looking at the upgraded version of that vacuum, and it cost almost $500 with the tax. And that vacuum kinda overkill for my small house. So I wanna try this robot vacuum. Not my first robot vacuum, I have Shark robot vacuum before that have self emptying feature. I gave that to my friend. So I find this eufy brand, and do youtube review research about it, was looking for the L60 model, but the X10 was on sale. Still almost double the price, but it have stronger vacuum and better mopping feature.
Setting up was a breeze. The app easy to learn once you know what you want the vacuum do. Connectivity is ok, understandable for 2.4 ghz. The robot manuver kinda weird, not what I expect at all with it's algorithm. But it get the job done. It clean every surface that it able to go, considering it size.
I like they use bag in the docking, so less cleaning up there, and will last longer than filter that you can clean your self. It's time saver and money saver in long run.
I use zero filtered drinking water, for the mop water, that way I don't have to worry a build up in thedocking and the vacuum.
It clean your floor and carpet, and you still have to clean the robot. I clean it weekly. I let it run every day for vacuum and mop as needed.
Overall it good buy, compare the regular vacuum for the price difference. I have more time doing something else.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The eufy X10 Pro Omni has exceeded all our expectations! It works flawlessly and handles everything exactly as promised. Since getting this robot vacuum and mop, neither my wife nor I have had to sweep, vacuum, or mop – it truly does it all.
The self-washing, self-drying, and auto-emptying station is a game changer. We love how hands-off the entire process is, and it keeps our floors spotless every day. The suction is powerful, the mapping is precise, and it navigates around furniture with ease.
If you're looking for a reliable, efficient, and worry-free cleaning solution, this is it. Highly recommend
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have 2 cats and this robot does wonders! This robot vacuum was an upgrade from our last one which was a shark auto empty and the Eufy is miles better. It mapped our home in under 5 minutes and the obstacle avoidance system is incredible, I never have to worry about it like I did my other one. The mopping is a game changer and my floors have zero dirt on them and I only have it run every other day. I did extensive research on mop combo robot vacuums before purchasing it watching YouTube videos, reading forums and I’m so glad I went with it I even got it on sale for $550 so if you have the opportunity to pick one up during a sale, do it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When it worked it was great. However there seems to be a software glitch that prevents the clean water tank from being acknowledged by the robot. The clean Water tank would be full and it would tell me that it’s empty. There was a software update that temporarily fixed the issue however it stop working after couple days. When it did work it worked great. The mopping function would leave my floor shiny and was very good at avoiding obstacles. I recently returned the device as this was my second vacuum/ mop robot and given up on having a mini helper around the house. It would be great if that wasn’t the issue. Vacuum works great as well and app interface is user friendly. If you live someplace where you can easily replace or return I would still recommend the eufy however I also recommend getting the insurance just in case months later down the road the device stops working properly.
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Pros mentioned:
Mapping
Rated 5 out of 5 stars
Worth every single cent
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have bought many iRobots thoughout the years since they were the smart robot pioneer brand, and every single one broke as soon as the year waranty was over. After months of research and reading every possible review I could find on smart robot vacuum and mop combo, I decided to give eufy a try and I am gladd I did. This specific model requires very little human intervention and the app makes it so easy to remember when to clean, fill water tank/empty dust or replace which part. The “no-go” zone feature is amazing. Ive used it on rug areas that I dont want to risk the robot not recognizing it and accidentally moping over. The mapping feature is also amazing, it mapped my almost 2000sf home in less than 10 minutes. This feature also divides rooms for you, must of the divisions are accurate but you still have to make your own tweaks since its not 100% accurate. I have set up a schedule for it (because you can set schedules on the app as well) to deep clean my whole home (vacuuming and mopping) from Monday to Friday starting at 10am to make sure it doesnt bother anyone and no one is on its way. Everday I come home from work to a clean floor home where I can walk on barefoot. It’s amazing. Im very happy so far. It looks very sturdy. All Im hoping for now is that it doesnt die on me after warranty expires.
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Cleaning Made Easy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall, the Eufy Vacuum & Mop is awesome for people who want clean floors with minimal effort. It’s not perfect for every corner or heavy-duty mess, but for daily upkeep, it really shines. If you’re always on the move, it gives peace of mind: come home to a clean space without having to think too much about it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the Eufy X10 Pro Omni from Best Buy, and it has completely transformed how I clean my home. This robot vacuum and mop is packed with features that make life so much easier.
The cleaning performance is outstanding—it picks up dirt, pet hair, and dust effortlessly, and the mopping function leaves my floors spotless. The self-washing and self-drying capabilities are game-changers. I love not having to worry about cleaning the mop pad after every use—it takes care of itself! The auto-empty station is another huge convenience, saving me time and effort.
Setup was quick and simple, and the app control is intuitive, allowing me to schedule cleanings and monitor progress from anywhere. The mapping technology is precise, and the robot navigates around furniture and obstacles with ease.
Best Buy’s service was excellent, with fast delivery and secure packaging. If you’re looking for a top-of-the-line cleaning companion, the Eufy X10 Pro Omni is worth every penny. Highly recommended!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I made this purchase because I was tired of sweeping cat hair multiple times a day. I was able to set multiple schedules to keep frequently traveled areas clean. We now don’t walk through the house with our shoes on to keep the floors clean.
So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know. Email: [email protected] Phone number: +1 (800) 994-3056
Pros mentioned:
Suction power
Rated 5 out of 5 stars
Robot Vacuum
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use and powerful very hardworking vacuum. Good sensor and good quality it map quite accurate aslong as no obstruction on the floor
This reviewer received promo considerations or sweepstakes entry for writing a review.
This does a really good job at both vacuuming low pile carpet and mopping my tile, and vinyl floors.
It does a great job of wasjinga and drying the mop pad. I smelled the mop pad about a week after use and it had zero smell so the drying definitely serves its purpose.
I would definitely recommend this.
This reviewer received promo considerations or sweepstakes entry for writing a review.
100% worth decision we had taken .. its has excellent features. I lover the software updates & improvements. For baby they should include some features to entertain as our baby keeps interrupting the cleaning.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Eufy X10 Pro Omni effectively vacuums and mops, leaving floors spotless. It boasts excellent obstacle avoidance and a convenient self-emptying base station. While pricey, it's a great choice for those looking for a top-of-the-line robot cleaner that does it all, with the caveat of a bulky base station and operational noise.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has saved lot many hours cleaning the house. That time I am able to spend time with my kids. We can also start it and get to the job from wherever we are so that it finishes the job before we reach home .
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I clean my floors nearly everyday due to pets and personal traffic. I have an 1.5 hours a day added back to my life! Hands down the best purchase I jave made in a while! Just get it!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best robot mop/vac on the market. I changed the voice to spanish because it's kinda funny. But, the X10 Pro does a great job and the app is very well put together.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I missed the return period by two days so that's on me but this does a pretty poor job of getting up pet hair. the app is very intuitive and the mapping feature is fantastic and it's adaptable in dealing with moving objects like chairs and tables. but that is pretty meaningless when it doesn't get edges well and it doesn't get pet hair very well. at this price point, you expect the vacuum and mop to work the way it's described to work.
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.