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Customer Ratings & Reviews

Your price for this item is $129.95

Customer reviews

Rating 4.6 out of 5 stars with 12179 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Charge 2's heart rate and sleep tracking capabilities, praising its ease of use and long battery life. Many appreciate the device's numerous features and its accuracy in recording data. However, customers are negative about the band's durability and the device's water resistance, with some expressing concerns about the screen's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 12,179 reviews
  • Rated 5 out of 5 stars

    Best activity tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger display is easier to read. The reminders to take 250 steps each hour are great. Accurate heart rate and auto- detection of sports activities as well as easily-interchangeable bands make this the best activity tracker on a the market today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device reminds you to get up and move. This encourages you to keep on a fitness program. It is rewarding at the end of the day to see how much progress you have made. It is also helpful in keeping your weight under control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2nd fitbit the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got charge hr as my first one then I bought this one because of gps and it works great! I so love it and especially I can change the straps! I highly recommend this product to buyers out there!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the screen display is bigger than the Fitbit charger HR and the band is exchangeable. But However they could do better with text message display alert. It didn't show the whole message and if u missed it there no way to go back and look what was the message about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for a friend and now I purchased one for me. I love all the benefits and challenges for fitness. This watch and the app has me sold on the Fitbit brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new way you can recharge the fitbit. How easy it is to plug it in and remove it without it damaging or cracking the plastic side of the fitbit.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 1 out of 5 stars

    Will not sync.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Versa Fitbit for the sole purpose of being able to track my sleep. The original Versa died. Fitbit replaced my Versa with probably a refurbished or a returned Fitbit. From day one I had a problem with the replacement. It was not syncing to the app (in my phone). I have made numerous phone calls to Fitbit regarding this issue. They have trouble shoot the watch each time with my help. They reset my Fitbit to factory settings and directed me to synced the Fitbit to my phone again. It’s always the same procedure and I have done it myself when I didn’t have time to be on the phone with them. Absolute piece of crap. Crappy hardware. After calling them for 5 months with the same problem and obviously incapable of fixing it, they tell me you are out of warranty and the best we can do is give you $25.00 towards a new one. I would not buy another one for $10.00. I argued that they sent me a bad Fitbit, to start with, but they would not go for it. I was calling about this piece of trash from when I received it and it would not sync. I am never buying another Fitbit product, and neither will I ever recommend one; in fact I will recommend against them. Don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit for a Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped a number of stores before coming to Best Buy. Your employee asked what I was looking for, he said, "we do have that color so do you want small or large?" My girl is so happy with her Fitbit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love screen quality and FitBit app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the app lets you monitor what you have been doing and NOT been doing. It doesn't lie. It's not complicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it daily. No complaints at all. My wife and I have competitions against one another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, I like the FitBit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not seem to count stair flights accurately. Mine are 14 steps each way and after 5 up and down, it might count 2 total.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 4 for the family.one of the best on the industry..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counts my steps helps me be aware of my fitness activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit charge 2. Highly recommend getting it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's really helps track your progress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's really helps track your progress....I like it very much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and understand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my Fitbit charge 2 Activity Tracker....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fitbit has a warranty that you WILL NEED!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Fitbit for what it is but I am not rough at all on my Fitbit and I have had it replaced four times because of broken vans or what not. They always corrects him mistakes but come on! Return it four times! Best but I won’t do anything and we have to call Fitbit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 5 out of 5 stars

    Great every day fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this tracker. It's accurate and so easy to use. I have owned several trackers; 2 older model Fitbits and 1 other brand. The HR Charge 2 is the best so far. Love the breathing sesson when I need to relax. Set up with my Galaxy s7 was simple. Great online support for one small issue. It isn't waterproof, but I wasn't interested in that option anyway. Lots of features in a beautiful slim design.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use
    Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Motivating fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Fitbit Charge 2's features: compact, easy to use, long lasting battery. My favorite feature is how the watch will occasional remind you if you've been sitting too long with a cute message like "feed me steps". I find the phone notifications useful, so I don't have to have my phone by me constantly. I can't read the message, but the alert is helpful. I gave the watch a four, because cleaning the metal straps where the band clips onto the watch is difficult, and it's disappointing at this price point for the unit not to be waterproof. Music controls would have been a nice touch, but the watch is a solid middle ground option for those that want more flexibility to input the start of workouts (Alta HR only auto recognizes exercise after 10 minutes), but maintain a slimmer form factor (compared to the Blaze).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking, Step tracking
    Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Fitbit Charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a Google search for Fitbits because I mostly wanted one for heart rate monitoring. I saw that the Fitbit Charge 2 was new and after reading what it could track, I didn't need to look any further. Especially because of the Lavender and Rose Gold limited edition color (the band is a lavender/heather color with rose gold color accents) and the touch screen capability. This Fitbit not only does constant heart rate monitoring, it tracks your steps, how many miles you have walked, the number of minutes you have been active, the amount of floors you've climbed, how many calories you burned, and your sleep habits. It also tells you the time, battery percentage, you can use it as a stopwatch, set an alarm, and turn on notifications (you can receive text messages on your Fitbit when you have your phone's bluetooth on and nearby). These are all things you can customize via the FitBit app. Your Fitbit syncs to your app via bluetooth. As bluetooth can drain your iPhone battery quicker, you can turn your phone's bluetooth on whenever you want to sync. It's easy to set up and it's comfortable to wear. The two downsides are: 1) It is NOT waterproof (you can't shower/swim, etc while wearing it). 2) It does NOT power off, BUT so far it has had great battery life. I usually charge it while showering, but you could probably go a good three or four days without charging and still have 70% battery. (You can set the heart rate monitor to AUTO and it will turn off while Fitbit is not moving to save battery or turn it to OFF if heart rate monitoring isn't needed/wanted 24/7) I think if you are wanting a good way to start being more conscious of your health, a Fitbit is a good starting point and a good investment. It would also make a great gift for anyone as it tracks a variety of things. Don't be shy about asking for price matching because that's what I did and saved $20 albeit that was right before Christmas.

    I would recommend this to a friend