Customer Ratings & Reviews

Setting goals and meeting them plus the ability to track my food makes this an excellent one stop shop:-). It is just like wearing a watch, super comfortable!

This Fitbit is great for tracking your heart rate, sleep pattern, and number of steps. Two of my children have a Fitbit too so we do challenges to keep us motivated. There is a problem with the tangerine color getting dirty. I noticed it the first week and thought it was me. After researching how to clean the band, found out that there's a problem with the band getting dirty. Guess I should have gotten a darker color.

Its like Big Brother is watching my diet and workout. You can even see incoming calls and text messages. Did I mention, you can set alarms.

My husband enjoys his fitbit to assist him in staying healthy! My friend was excited when i told her I purchased the HR MODEL.

I love that it tracks calories , water, heart rate , exercise. It is a great motivator. Love competing with family and friends.

Geek Squad aet my Fitbit up and answered all my questions. I am very happy with it.

I love the fit bit! I have had a pink one & purple one!

Love my Fit HR. Keeps me stepping all day long. Best purchase ever.

I recommend this to anyone that is trying to get physically fit.

Works well for people wanting to keep track of their exercises.

I really liked my Fitbit Charge HR when I first bought it. I love the caller ID feature! It has saved me from missing a call or answering a call, for that matter! You will need a smart phone to use the caller ID feature. The Geek Squad helped me set mine up easy breezy. As well as the 3 replacements I've had since my initial purchase. The warranty is great if something happens to your FB. Until your 1 year anniversary occurs. I have had 3 replacements in a year and the current replacement has also broken. I get the small size and even it is strapped to the tightest setting. I don't know if that is what causes the bands to break or the purple cheap plastic piece that holds the charger in place to break, but every single one I've owned, has broken there. I have super glued them and bought myself some time, but that only works for a short while. FB would not honor a new FB for me and only offered a percentage discount towards the purchase of a brand new one. This watch is to be worn just about 24/7 with the exception of a shower, bath, swimming, snorkeling, water submersible activities, etc. So I expect that it should hold up to a lot of wear and tear type activities, frequent hand washing, sweating, labor intensive movement, etc. But it doesn't. 4 in a year?! I will never own another FitBit unless they improve the quality and durability of this watch. The rubber band is o.k., but it often gets pulled away from the main unit that houses the technology piece. Every single one I've owned have done this. I really hope they improve the quality in the future. To me, Fitbit has become a fad piece and I am probably going to transition to an iWatch.

I have had my Charge HR for 2 days, so far I really like it. I really like the HR, which is why I upgraded. The "floors" will only count steps if actually climbing because it notes the changes in air pressure; therefore, you still have to put in your exercise if you are on a climbing simulator type machine. I have found the HR monitor to be accurate and I believe I am really going to like this feature. I found, so far (2 workouts), that I have pushed myself to work harder to get my heart rate in the zone. What I do not like is the look; to me it is not flattering. In fact, I preferred the sleekness of the my previous Fitbit. Also, it has left an "indention" in my arm which goes away after taking it off and leaving it off for about 10 minutes. I am not wearing the Fitbit tight, I can sip my finger in it, but it still has an indention where the HR monitor is on top. Having said that, I would still purchase this product again. Perhaps I should have gotten the plum, it may have been more stylish? (female user here). I like the watch addition. I do recommend this product. The call notification is great as well. If you are switching from a previous Fitbit, the transition is extremely easy! Just go to your app, click on Account on the bottom Right, then Set up New Fitbit Device! My alarms did not carry over, you have to login to the Fitbit on the computer to set that up. I would purchase this again!

I have the pre-released Charge HR (CHR). I have been wearing it along with my Polar Heart Rate Monitor (the chest strap and watch, which is 98% accurate). I also continue to wear my old Fitbit One which was very accurate with step counts except for while driving. In comparison, my Fitbit CHR has been very close to accuracy in both heart rate and steps (still counts steps while driving but not as many as the Fitbit One). My heart rate is usually within +/- 7 points of my Polar HRM when I am at rest, and while exercising on a treadmill, I found it to be within +/- 3 points! My only complaints so far are: (1) The heart rate sensor seems to suction my skin. It is not painful but leaves an imprint on my wrist, like when you fall asleep and wake up with marks on your face. Again, these marks are not painful and do go away after about 15-20 minutes. It's just an odd sensation when I take the Fitbit CHR off and feel my skin disconnect from the sensor. (2) The strap is smaller than expected. I am 5'1 and weigh 110 lbs. I have very small wrists (5.5 inches). If worn the way Fitbit recommends (somewhat loose), the size small is only left with about 1 inch of strap. If worn tightly but comfortably, I am on the middle hole (5th hole) and left with maybe 1.5 inches of strap. Now imagine if you don't have a bony, tiny wrist like me. The small would barely fit! On top of that, I'm wondering whose wrist would be smaller than mine when my wrist that uses up half the strap. Is the size small made for kids? Interesting... Lastly, (3), the top of the watch is rigid and wider than my wrist so it sticks out along the sides of my wrists. It's a little awkward at first but I got used to it after a few hours. Despite these cons, I love the Fitbit CHR so far. I would give it 4.5 stars if I could.

Cons: 4 day battery life, not as accurate considering I have a job that requires me to move my hands (resulting in inaccurate step count), my the skin on my wrist needs to "breathe" after using it a few days, not able to use it in the water, and a little bit overpriced. Pros: Can read my heart rate and see the graph on the Fitbit App, forces me to be more active than I have been without it, the challenges I can do with other friends who have Fitbit, it measures my sleep pretty accurate (I didn't realize I was a restless sleeper), the app records my bikes/walk/runs and integrates it with my HR so I can see what zone I'm in.

I wanted to get a FitBit just to see how many steps I took while at work. I work in the food industry and always joke that I don't need to join a gym because of my job. I was amazed at not only the number of steps, but the miles that they equaled to. Sometimes it seems like certain movements it picks up as a step, but overall it is very accurate. What I love about the FitBit HR is that I can also see the patterns of my heart rate and gives me a resting HR. I also absolutely love the sleep tracker. It has been great to see my sleep patterns and the quality of my sleep. This has allowed me to see what things I am doing before affect my sleep. The FitBit is easy to use, and very comfortable to wear. I almost forget I have it on sometimes! If anyone is looking for something that is simple to use to track exercise, then I would highly recommend the FitBit HR.

HR monitor is 1-4% off from my Polar HR chest strap monitor, which is pretty good considering it's a wrist-worn device. I feel that checking the app on my iPhone 6 forces the Fitbit to burn through the battery a little faster. Also, I've been using MyFitnessPal for over 2 years to track my food intake & love the integration of the Fitbit app & MyFitnessPal. My only issue is it will double log my activity if I specifically enter my exercise in MFP, but I use the exercise log feature of the FitBit to track calories/distance. Not sure how to change that. I usually charge it when I shower & never have had it tell me low battery. I enjoy the sleep tracker feature & feel that I am sleeping better because I am more aware of my sleep habits. I bought the black so I can wear it with anything. I'm not a marathon runner, but I do work out 4-5x week and this fits my needs. Seeing my daily steps on my days off of the gym encourages me to walk a little more or take the stairs more often. All in all, I think it's worth the investment.

When I knew I was going to be serious about going to the gym everyday I decided to get a Fitbit! My family has problems with high blood pressure so I knew I wanted a step counter + a heart rate monitor. I'm just in love with the fact that it counts calories and that it connects with MFP which I've been using for 80 straight days. I seriously don't know how I lived without it before, and I'm really glad I spent the extra $$ on buying the Fitbit HR because while it does sometimes stop registering heart rate when it gets slippery and sweaty, once I dry myself off (which takes 5 seconds) it starts registering it again. It's obviously not PERFECT but its perfect for me. I wear the small on the 3rd hole towards the end, I don't have super doll-like wrists but they're on the smaller side. I love the fact that I think it calculates steps/calories burnt based on heart rate, especially during biking classes in which I'm not moving my arms very much, I still see progress after a 45 minute biking class. Maybe that's an assumption but boy do I love my Fitbit! For any reference I'm 23 years old! I kept hinting to my boyfriend that I wanted this specific Fitbit but I just couldn't wait for my birthday and I bought it myself, so here we are.

I LOVE FITBIT. BESIDES A GRAT PRODUCT, THE CUSTOMER SERVICE IS AMAZING. I LOVE THAT I CAN MONITOR MY HEART RATE WHEN WORKING OUT SO I KNOW IF I AM IN THE ZONE. THE FITBIT REQUIRES CHARGING EVERY 5 DAYS OR SO, I WAS USED TO THE LOWER MODEL THAT ONLY NEEDED A CHARGE ONCE A WEEK. OVERALL, I RECOMMEND FITBIT TO EVERYONE. IT IS WAS SYNC'ED WITH MY ANDROID AND NOW WITH MY IPHONE. THE TECHNOLOGY IS PRETTY SIMPLE AND EASY TO UNDERSTAND AND OPERATE. CHALLENGES FROM FRIENDS ARE REAL MOTIVATORS TO GET MOVING.

I love, love, love my Fitbit Charge HR! Keeps track of my steps, heart rate, sleep patterns and calories burned. Syncs with the Fitbit phone app so I can log my daily food, track exercise and weight loss goals. Has been extremely motivating for my weight loss journey. Definitely worth the investment!

I'm not athletic or into fitness, but I do walk every day. Because I can now track how far I am walking and my heart rate, I am able to push myself a little more because I can actually see proof of how much (or how little) I am actually doing. I have the fitbit Charge HR, which does not have the built-in reminder to get up and move once an hour, but the newer model, the Charge 2, does have it. I appreciate weekly summary emails from fitbit and the silly--but motivating--"badges" you earn for reaching certain milestones in your fitness routine. I also appreciate the sleep tracking feature. I have only had my fitbit for about a month, so it is too early yet to say how durable it--and the non-replaceable band--will be. I do not have an Android phone or i-phone, so must rely on the on-line dashboard on my computer. It provides a lot of good and varying ways to look at my exercise and sleep data if I want to see more than just that day's data. My fitbit band shows me my data for the current 24-hour period. A small complaint: the instructions say you must be within 3 feet of your computer (or smart phone) to sync your fitbit. Not true for mine. I have to take my fitbit off and place it on or right next to my computer. It isn't the easiest band to get on and off. Also, since no user manual comes with it, it would be helpful to have the URL address where it can be obtained included in the box. I discovered it on my own--after a week--by a circuitous route of links while looking for something else. Set-up also did not go according to instructions and had to be attempted several times. Overall, this was a good buy.