Customer Ratings & Reviews

I was thrilled to have this tracker and was motivated to increase my steps and reach new milestones. However, after one month of use it stopped working. It's not the battery so I'm thoroughly disappointed!!!

Takes too long to update. I do not think it captures all steps.

I used this product for 2 weeks before it fell literally from my pants pocket to the ground. After that it never worked again. Completely dead. And as small and slippery as this thing is, it is very easy to drop. Waste of my money for sure.

I love this product! It has been an amazing eye opener for me. I work from home and do online school which makes my lifestyle more sedentary than I would like it to be. The Fitbit zip has been an awesome motivator to keep me aware of my daily activity and to motivate me to reach my goals and keep active. The device itself is very accurate. As soon as I was able to put it on I had to count my steps and compare and it was always dead on. I took it for a walk and noticed the miles it calculated was a little less than the miles my Runkeeper app detected, but it wasn't enough to matter to me. I have also since updated my stride lengths on my Fitbit profile so it may be more accurate now. Obviously this device is just for tracking steps, distance and calories burned. It won't track your movement during workout such as cycling, yoga, etc because it tracks steps, not movement. I really love that Fitbit devices are able to be synced with so many awesome fitness apps, it is a major perk of this product. I have read reviews about problems with changing the screen. It has to be tapped, not touched. I have never had a problem with it. The device itself is very small, not much bigger than a quarter, it fits very snug into the clip and the clip is very tight so it stays put, which makes me less afraid of losing it. Overall, this is a great activity tracker and I highly recommend it.

I don't know what happened but it quit working 4 days after purchase and I returned it... It's very difficult for me to get to the store so I didn't want to take a chance on another one AND the GEEK squad protection service is like 1/4 the price??? Not worth it!!!

Too hard to read information on this small device.

i've had my fit bit zip for a while now, and just having it motivates me to walk a little longer each day to achieve my goals! i've lost a little weight which is good. i'll lose more when the weather warms, and i can get out on my bike as well as walk!

I am not very satisfied with this Fitbit. It replaces my lost when that was very dependable and worked great. This one is off on the time and is hard to see. It sometimes does not turn on when tapped.

I bought this as a gift for a friend. She said it is not accurate and the trackers that you wear on your wrist are better.

This product was OK to give you a rough estimate but I found it would add points just sitting on the table

This product is not accurate it adds points even when not in motion which I found very frustrating

This is the basic Fitbit pedometer. It only tracks steps, from which it then calculates miles and calories. The App allows you to input Weight, % Body Fat, Meals & Snacks, and Activities other than walking/running. You will need to input nutritional info for what you eat in order to get a daily calorie intake total. You also need to be able to calculate calories burned during other Activities (I use a watch that calculates calories based on heart rate, age & gender). This is an affordable way to set goals and track your progress. I would recommend this if you are committed to a long term fitness lifestyle.

I used zip tracker diligently from date of purchase in Sept. 2014 to Jan 2015. My goal was to walk 10,000 steps/day. It was good for that purpose. It also keeps track of time and calories burned. Instructions are available at the Fitbit website however they do not display properly because of overlapping of graphics and text. Also, they are not very accurately written for the zip model. If you sync the zip to your pc, like I did, the Fitbit dashboard displays nicely and I found it motivating. Another drawback is I have to tap the zip model several times, every time I want to check my progress with steps taken. This model could be improved by displaying the steps automatically or intuitively since that is what I am using it for.

How do I get my money back? I would not recommend this product to anyone!

I enjoyed the device for 4 weeks, then it stopped working.

I bought the fitbit after doing a little research online and after deciding that I needed to become more motivated to exercise. I have been amazed at how much my fitbit keeps me on track. After setting it up online and starting to track my progress I now make sure that I am walking between 7500-10000 steps a day and also, with the integrated fitbit website, tracking calories and other activities. This is an amazing product at a great price. I am passing this one on a member of my household when the Fitbit One becomes available in November.

I wore out my original fitbit and decided to try the zip. I only kept it for a week. If you can't afford the higher end models, I suggest getting this but if you can, pay the difference and get the better model. Pro's: The price is very reasonable. It's designed to do pretty much most of what the other models do. Cool colors to pick from. Cons: It was tedious going from one screen to the next to view your stats. It was supposed to take a tap but I was afraid of breaking it because it was taking several attempts to get to just the next screen. There was no back light that I could find to view in the dark. I didn't find it as comfortable to wear on my bra as I had the previous model that I had. I didn't like that it didn't have a rechargeable battery.

I absolutely love this device. I had been using a cheap (under $10.00) pedometer. This is so much more accurate, and has so many features, that I am never without it. Also, it has been a great motivator, getting me to go out and walk every time I can squeeze in a few steps. If I lost it, I would get another as quickly as I could.

I bought this as a gift for my friend. She loves it because it gets the job done in helping her meet her fitness goals. She doesn't need all the bells and whistles that other activity trackers give. The basic functions of this Fitbit is enough and with its price, I really cannot complain. I am tempted to get one for myself, too.

Bought this for my mother so that she could see all the steps she takes throughout her day. Excellent way to keep track of movement and, when used with the fitbit app, can give a nice comprehensive report of your week's steps. The fitbit app makes it a much more useful and fun tool.