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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 9 pm
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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 232 reviews

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  • Quality

    Rating 3.3 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers highly value the cooling power of the 9,000 BTU Portable Room Air Conditioner. Many customers mentioned that the unit cools their room effectively. However, customers also mentioned some drawbacks, such as the noise level and the hassle of installing the hose and window kit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-232 of 232 reviews
  • Cons mentioned:
    Noise level, Weight

    Rated 1 out of 5 stars

    Portable My A**

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't call 80lbs portable - but I was desperate and it was the only one in store at jantzen beach. I thought a portable non-window unit meant i could sit it anywhere in my house and turn it on. absolutely not the case. I have to run a huge awkward hose to a window, and I only happen to have 1 downstairs in my townhouse. So I've got this 80lb beast sitting practically in the middle of the floor like a massive eyesore. and TOO LOUD. You have to yell at everyone around you so they can hear what you're saying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this a few months ago for my 500sqft studio and I musy say its perrrrrrrrfect....no complaints here...its awesome..auto turn on and off..adjustable temp...not to loud its kinda big but well worth it..and price is very fair..enjoy

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello all, If you are thinking about purchasing this unit or any portable unit, take my advice. Don't!! these units do not cool down a room, heck, it doesn't even make the room comfortable. it is 97 degree's in my bedroom. This unit has been running none stop for 3 days now and it has not cool it down or make it comfortable to sleep in. We had to have our fan on as well. these units are a piece of junk. The government should have them stop making these units because you are paying for something that doesn't work properly. You are probably wondering how big is my bedroom, well, it's almost a 12x9 room. tomorrow, I will complain to the company.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ran perfectly for 8 years non-stop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to cool a server room and it has run for 8 years straight 24/7/365 with no problems.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT SUITED FOR LIVING SPACES

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable air conditioner needs a permanent hose drain koine for condensation. The manual states that the drain MUST be below the level of the air conditioner. Next to impossible, seeing as it is a floor unit. Unless you have a floor drain (not in most living/dining/bed rooms). This was not explained clearly in the manual. I hooked the unit up in the evening and didn't look at it again until the next morning. There was water flooding g my living room. All the condensation was flowing out of the front of the unit all over the floor. NOT RECOMMENDED FOR RESIDENTIAL LIVING AREA USE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looking good so far....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You "haters" about the noise....I don't see your POV. My Lasko fan, which is awesome, btw#, makes more noise on high, which I'd need in 90+ Georgia summer temps. This girl'll give my Lasko a break, I believe.. Plus, the "white noise", as someone's already mentioned, helps. in drounding out other noises. I'lll get back when I have it fully running.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Do Not Buy This Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this very heavy air conditioner for my attic. Set it up and with in a few hours it had broken parts. I called the manufacturer who had me on the phone for three phone calls totaling two hours of my time. Result of first phone call was the wrong part was sent. The next phone call I was told they do not have parts for this unit and wanted me to return this 80lb unit. Needless to say I took it back to Best Buy for a refund. Do Not Buy. the cooling power is weak and the customer service even worse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No cooling power at all !!! BUMMER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the unit at best buy and it was an open box deal, employees stated is was returned because the previous buyer said it was not cooling. They mentioned that testing was done and it is cooling and the man did not install the ac properly. Happy that I got an open box deal, I get the AC home and get it going. Well no cool air initially and I was hoping it would begin working in a few minutes. 30 minutes went by and the temp in my house continued to rise rather than drop. At 2:36pm 84.9 then at 3:06pm 86.0 then at 3:22 I was up to 86.5. This might be a faulty unit but I can tell you that I don't plan on wasting the time to try another one out. Sorry Frigidaire you didn't win me over. Best Buy, the unit is coming back. Recommending not to put back on shelf

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great air conditioner for a small office.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with air conditioner. Would highly recommend this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Item Made...Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An 80lb poorly designed behemoth that can't cool down a 200sq.ft. room. The plastic masterpiece that is the duct meant to expel hot air is a complete disaster to install even if you're lucky enough to have all of its prongs in tact upon opening. Portable also appears to be a descriptor used for this unit, though, it holds no meaning. If wheels attached to anything make it "portable" then I plan on gluing cheap plastic caster wheels to all my stuff this evening. Considering its oafish size, poor construction and complete inability to perform the chief function of an air conditioner, I've come to the conclusion that this is indeed the worst item ever made. You are awarded no points, Frigidaire, and may God have mercy in your soul.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Portable AC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned this item the same day, as it didn't work for what I needed it for....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great product for the price! Highly recommended!

    I would recommend this to a friend
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