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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 99 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Gallery 1.9 Cu. Ft. Over-The-Range Microwave's quiet operation, sleek design, and ease of use. Many appreciate its stylish appearance and the ample interior space. Positive feedback also highlights the microwave's functionality and various features. However, some customers found the exhaust fan to be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 95 reviews
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Added to Frigidaire Collection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here’s a more personal take: Satisfying and Gratifying! I’ve had the Frigidaire Gallery 1.9 Cu. Ft. Over-The-Range Microwave for a few weeks now, and I’m honestly impressed. From the moment I installed it, the sleek design added a modern touch to my kitchen. But it’s not just about looks—this microwave delivers where it matters most. I’ve used it to reheat leftovers, steam vegetables, and even melt chocolate for baking, and it handles every task flawlessly. The sensor cooking feature feels like magic; I don’t have to guess cooking times anymore. One of the biggest surprises was how quiet it is compared to my old microwave—it doesn’t feel disruptive even during late-night snack runs. The over-the-range venting is also a game-changer. It keeps my kitchen air clear, even when cooking on the stovetop below. Honestly, this microwave has made daily life in the kitchen so much easier and more enjoyable. If you’re considering an upgrade, this is the one to get!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Soo pleased!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is everything I wanted. There were very few built-in microwaves that were less than 16 inches in height. This one fits in the space and actually seems to sit back a little more than the previous one. Its roomy, bright, and easy to use. It has a silver frame around the front of the door so it’s not necessary to touch the front of the microwave. That keeps fingerprints to a minimum. The light over the stove is nice and bright, so is the digital clock display. That may bother some but I am okay with it. The inside even seems roomier and brighter than the one it teplaced. (Couldn’t get a snap of it without a reflection. )The second snap shows a 1 3/4 Corningware dish for size info.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best microwave of the 8 or so I’ve owned. It’s quiet, all the interactions such as closing the door, chimes, while active is gentle. Wasn’t sure I would like not having a door handle but it’s not a problem as I said the door doesn’t require a hard pull or push it’s gentle. Best of all is the functionality. Every microwave I have owned wouldn’t defrost something like shredded cheese no matter how low the setting without melting it in places. I was pleasantly surprised when I tried defrosting it on the defrost fish setting and it came out perfect. The only thing I would change on this microwave would be the small view window. Knocked one star off for that but otherwise its performance has been terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attractive, Modern Look, and Excellent Performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this model for its unique, modern look and attractive design. We love the touch controls on the door, vs the standard/generic-looking controls and big clunky handle on the right side of almost all other microwaves on the market. The "hidden" recessed slot on the side of the door, instead of a traditional door handle, is the icing on the cake. The black stainless finish looks rich and elegant against the dark, tinted glass. There is still plenty of light inside to see what's cooking though. The microwave performs well and has plenty of power to cook anything we throw in it. So far, we have mostly used it to defrost food and reheat leftovers, and for those functions, it has been flawless. The controls are intuitive, thoughtfully-placed, and easy to read, as well as responsive. The LED stovetop light is bright and does a great job of illuminating whatever we're cooking on the stove. The 3-speed fan is very powerful, and if I had to complain about something, it would be that there is not much difference between the high, medium, and slow speeds. This isn't anything I would deduct stars for, however. I've also read other reviews that complain about how bright the clock is but it's not an issue for us, since it is easy to see from across the room. Cleaning the interior couldn't be easier -- whatever that coating is in there, it's magic. I just used a dry paper towel to wipe off 2-day-old spaghetti sauce splatter, with one swipe. No chemicals, no scrubbing, no cussing. Like I said, magic. Installation is pretty standard, and as you would expect for any over-the-range microwave. I made sure to secure the brackets into studs, since this is a fairly stout unit. I strongly recommend two people to lift it up on to the wall brackets. After approximately two months of use, we are very satisfied with this microwave, and absolutely recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire Gallery Microwave 5 ☆'s

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most Wonderful Microwave we have ever owned. Very pleased with how it performs everyday. We highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frigidaire lies about the product height

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frigidaire is clearly lying on the height specification to make the microwave appear shorter than every other microwave in the same configuration type. The specs state the height is 15 9/16, but it is not. The height in the back is closer to 16 1/2. After buying this and finding out the height is completely wrong I went to the store with a tape measure to compare heights. Every other brand in this configuration range (30" wide and 16-17" high) correctly states their spec to be the maximum in the back. They all are around 16 3/8" - 16 1/2" high in the back and ~15 3/4" high in the front due to the bottom sloping up. All other brands correctly list their back height in the product specs, but Frigidaire is the only one which provides the front face as the product height, even though the back is almost an extra inch higher. They clearly are doing so to make their microwave appear shorter to trick people who are replacing an older microwave and need the shortest one possible to buy this microwave. It is blatant false advertising. Even the Best Buy sales associate who I bought it from was not aware of this. Returned and now need to restart this process all over. I lost a month due to this. Will never buy another Frigidaire product again. Best Buy should drop this product due to false advertising.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we hope that we can better serve your needs in the future.
      Here is the list of Dimensions and Volume for this model for your reference;
      Height 15 5/8"
      Width 29 7/8"
      Depth 15 3/4"
      Depth With Door 90° Open 44 3/8"
      Microwave Interior Height 10 9/16"
      Microwave Interior Width 21 1/8"
      Microwave Interior Depth 14 9/16"
      Microwave Capacity 1.9 Cu. Ft.
      Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam Frigidaire

  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    So Quiet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Sleek and modern. Most quiet microwave I’ve ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Under the counter microwave 2024

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really satisfied with my newest purchase a microwave. Quick and easy to touch buttons. It works great! Got a great sale price & love the easy touch buttons to work so easily!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and fits perfect. This replaced another Frigidaire Gallery microwave. I read where the dimensions were different than advertised, but for me they were exact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking zero clearance door microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this microwave as we needed one with a "zero clearance door". The microwave is not installed above an oven, but between two cabinet sides that are exactly 30" (see photo). Thus no room for the door to swing open without hitting the cabinet. There are very few manufactures other than Frigidaire who make zero clearance models. We love the look of this unit without the handle as we did not want a mismatch of styles, handles and brands of ovens, refrig, etc. This one is very nice looking, quiet and so far works very well. It was very easy to take down exist and replace with templates provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the New Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was delivered and installed in a reasonable time. The installers communicated well, arrived on time and were very professional during the installation process. I love the flat front (without a door handle) and that the oven is accessible via the side opening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave and the installation was done perfectly and it was free because I was a Total Tech member. Easiest purchase ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidare gallery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to add a new over the range microwave when i had to replace my range absolitely glad i did the matching look is wonderful and the microwave is so much better then my old noisy one. The underneath lite is really nice and i love the sleek look with no handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Updated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave. It’s easy to use and fits perfectly over my stove!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Fan

    Rated 5 out of 5 stars

    Fantastic microwave for the price (Bought on sale)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once thrown up, I like the overall display, looks pretty sleek. The wave itself is very quiet compared to the 2007 (barely hear it running) Whirlpool it replaced. I will say the exaust fan is very loud. However, I don't use the fan often and on top of that? One knows it's working well. I am only into a few weeks using this microwave and so far I love it. Time will tell if it lasts as long as the Whirlpool at 17 years?

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy with new Frigidaire microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Frigidaire works perfectly in the space that I have that requires the zero clearance door. It looks great without the normal handle. It is much quieter than my last Frigidaire microwave. The sound of the microwave and the vent are both better than before. Also the light over the stove is brighter than before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great over the range microwave, great installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Maytag microwave that died after about 15 years. I chose this microwave because the installation instructions showed it would work with my cabinet depth without needing to add a board behind it, because it has a relatively large glass platter (other microwaves with the same cubic feet had significantly smaller platters), and reviews indicated it was better quality than most others (i.e., others had complaints about door alignment, the door handle coming apart, etc.), It's working great so far. The LED lighting underneath is a vast improvement over the dim incandescent bulb that our old unit had. The modes for heating beverages and reheating various things seem to know when to stop better than our old one's did. I also like having a button to add 10 seconds in addition to the add 30 seconds button. Very satisfied with the Best Buy installers. I had already removed the dead microwave, so they checked the measurements and got the new one installed very quickly. They even set the time on the control panel. Also, I liked that I could select my installation date during the checkout process online. The other big box home improvement store's website said that I would need to call the installers to arrange a date after completing the transaction, and I didn't want to pay for the microwave without knowing when it was going to get delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Just get it you will love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and clean! Very big and it looks good in the kitchen would recommend it to anyone! Works well with getting the job done

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    A couple of things need changing.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given 5 stars except for two things. The door, which extends beyond the actual oven part is so wide that you have to make a special effort not to hit yourself in the face when you open it. I know it looks sleek, but it’s poor design. Second, although the microwave itself is very quiet, the vent fan on high or medium is incredibly loud. Otherwise, I like the oven just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Noise level

    Rated 5 out of 5 stars

    Attractive and Well-Made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking. Compliments our new Frigidaire induction range. Very quiet. Bright overhead and interior light. Accurately heats food. Touch screen responds to a lite touch. This one checks all the box's.

    I would recommend this to a friend