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Customer Ratings & Reviews

Your price for this item is $1,049.99
The comparable value price is $1,129.99

Customer reviews

Rating 4.6 out of 5 stars with 204 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are pleased with the ample space, size, and temperature control of the 21.3 Cu. Ft. Frost-Free Upright Freezer. Many appreciate the numerous shelves, easy access to items, and quiet operation. The frost-free design is also a significant plus for many users. However, some customers have noted challenges with the door seal, finding it difficult to open at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 204 reviews
  • Pros mentioned:
    Shelves, Size, Temperature control
    Cons mentioned:
    Door seal

    Rated 5 out of 5 stars

    We love our new huge freezer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new freezer! First, this thing is huge so make sure you have room for it and the ability to get through doorways and up or down stairs. Second, having lites and big shelves and bins both in the body and door has our frozen foods much more organized than in the past. Plus, we’ll never have to defrost again like with our old 14 c.f. Freezer. My wife loves the digital temp display on the outside as well as the chime if the door is ajar. One note: you have to be pretty strong to pen the door as it seals itself shut very well, so this may not be suitable for the weak or very elderly.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Great freezer get it !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this freezer. It’s large and in charge lol. Holds tons of food and really does not take up tons of space since it is a stand up freezer. We feel we can find everything easily unlike our old chest freezer because things would get buried in the bottom and forgotten about. Also we like the digital display on the outside of the temperature. Great value for the money and best freezer out there of this size at least in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome freezer! Perfect size!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size freezer! This thing holds quite a bit of food for our family of 6! The gasket seals are very tight around the doors which I like a lot. It’s hard to open if you constantly open and close the door within a very short period of time. It’s very quiet for its size, I can’t hear a thing! I’m excited for hunting season so I can store my venison in it and next year to store 1/4 steer in it. I would highly recommend this frost free freezer to anyone that is in the market for one! They had this on back order for awhile and I had to wait a few months. But well worth the wait!

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Door seal

    Rated 5 out of 5 stars

    You can’t go wrong with this one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about a month now. Overall I’m very pleased with this freezer. It is Very spacious! I’m upgrading a 20+ year old freezer chest., and vertical is the way to go! Not only do you save floor space it’s much easier to organize. I don’t lose track of things at the bottom of the freezer. Now, if you see reviews that states it’s hard to open it is true, but… you want a good seal on this or any freezer. Why anyone would want a freezer with a weak seal must just have money to waste in energy costs. I get items out that I plan to use for the week and put those in my kitchen freezer. Thus limiting the need to open and close and reducing the burden on my wife to open and close it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Value, Space, usability, all excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer. Well lit, easy to find things with the glass shelves an clear bin drawers. We really like the current freezer temperature being constantly displayed on the outside center of the door. Good value, great delivery and haul away of our old appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Shelves

    Rated 5 out of 5 stars

    GE 21.3 Cu. Ft. Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE freezer is one of the best on the market. I researched all available 21+ cu. ft. freezers and this one is top notch. It has an external digital display to set the temperature. The seals tightly to keep from temperature loss. Adequate shelving and door storage. Temperature can be set as low as -9 degree F. I would highly recommend this freezer to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy our freezer it has plenty of space to hold all of our meat that we stock up on. The alarm going off when the door is open this is a plus with 5 kids. We have the capability of locking it if we feel necessary. The door seals nice and tight. All around its a great product. The wheels on the back make moving a breeze. This was a great addition to our home!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good unit at a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works great! Plenty of room for everything. Some reviews said the bottom shelf above the drawers was flimsy it is holding up just fine for me so no complaints on my end.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GE - 21.3 Cu. Fr Frost free upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the freezer is everything I was hoping for. It's a really nice big size and has plenty of room. I am pleased that it has an alarm so I will know if it somehow gets left open. I am very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet Freezer that is frost free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer! I looked at all the GE freezers and settled on this one. The glass shelves hold a little more weight. It is so quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    SIGNIFICANT UPGRADE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT FOR MY FAMILY, ORDERED PLACED ON LINE, FREEZER ARRIVED ON TIME GIVEN FOR PICKUP, IT REPLACED A 20 YR OLD 14 CU.FT. FREEZER, PERFECT UPGRADE FOR MY FAMILY!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great freezer for extra storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this freezer. Easily accessible items on shelves and now i can store bulk meats into small vacuum sealed packages. Lots of available space inside.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived within the time frame they said it would. This was bought as a gift for my daughter & her husband. They love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer Purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Delivery guys were extremely friendly and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Ive had no issues. Wish it was a little wider inside. Just a 1/2 wider and this freezer would have been perfect for my needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bottom shelf looks defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a few months back and finally unboxed it yesterday. I was happy with it until I removed all of the internal packaging. The bottom shelf, that holds the drawers, is flimsy, the glass is too big, and looks like a safety hazard. Any additional weight on those drawers and the shelf could break. In addition, any significant weight on the glass and it will break due to lack of support. I’ll be sending a claim to see about getting this resolved. If I lift up from the bottom, it looks flush, but if you look closely the glass doesn’t seat flush in the shelf towards the back. As of now, 1 star.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Shelves, Space, Temperature control

    Rated 5 out of 5 stars

    So glad I bought this freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer! Plenty of room for all my food. Great lighting. Love the glass shelves. Love the display that tells me the temperature inside the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Impressive freezer !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be everything we could ask for in a freezer, Impressive size and storage arrangement with it's drawers, bins, and shelves. Positive closing door with locking mechanism. Front door temperature display and control settings, including a setting lock. We have only had this a couple of weeks so it's too soon for a detailed review of it's operation. I am looking forward to not having to remove all the food and waiting for the ice and frost to melt. Our 25 year old freezer was not frost free and we are happy the new one is frost-free.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Really Happy I bought this!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the door removes from the hinges. It's made very easy with just a few screws and quick-disconnects for the electrical connection. It allowed me to bring this freezer in through a very narrow doorway. The packaging on the bottom is covered with a strong slippery plastic. It helps a lot with sliding the freezer around. It made my job a lot easier. The freezer gets cold fast and stays there. Even with opening the door a lot. The door pockets are very convenient. Our old freezer didn't have them. It's also very, very quiet compared to our old freezer. The energy savings compared to our last one is so much that this one will pay for itself through energy savings in about 18 months! The glass shelves are strong. I don't know how they do it, but I have frozen hams, roasts, etc all piled up on the shelves. They seem to have no problem with the weight. Overall, I couldn't be happier. I'm really happy I bought this freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Shelves, Space, Temperature control

    Rated 5 out of 5 stars

    Great Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is perfect. It has tons of space to fit everything you'd want to put inside. It has GLASS shelves. It has a digital temp on the outside of the door. An alarm to alert if the temp raises. There are adjusters on the feet that will keep it balanced on any surface. Lots of space in the door. Very energy efficient. I couldn't be happier with this freezer.

    I would recommend this to a friend