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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $1,124.99

Customer reviews

Rating 4.3 out of 5 stars with 1136 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer with overwhelmingly positive feedback on its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate the convenient features like the automatic detergent dispenser and the effective vent system. However, some concerns exist regarding the spin cycle noise and the product's long-term reliability. A few users also reported issues with odor and motor problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,136 reviews
  • Rated 5 out of 5 stars

    Fully loaded

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking at LG and Samsung until this GE unit came across. It has all the features we've been looking for and then some!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finish First

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful washer great value can was twice as much and finish my day early

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Blue!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product and great customer service by my Best Buy Associate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new appliances I can’t stop looking at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stackable Washer A++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a minor issue at first, changed the outlet it was plugged into and working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my washer and dryer when I was remodeling my laundry room. Love the pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the automatic detergent load feature. It saves time and money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible High Pitched Winding Noise Comes From It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's VERY loud, but not just the roar of the spin cycle, the high pitch whining sounded like a wind up toy trying to power a train, it literally scared my kid and my dog. I called BB to return / exchange but they send a technician out first. The technician said he had six calls just recently on this, and the replacements sound the same, that this is just how this unit sounds. Hear for yourself (Be sure your speakers can do high notes, it actually sounds most real on my phone than on my computer) https://www.youtube.com/watch?v=mGMVk0wO11k&ab_channel=TimPaque

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Good day,

      Thanks for taking the time to share your review. We're awfully sorry to hear that your washer is making a loud noise and understand how aggravating that is. We'll make sure to share your feedback with the development team for future improvements. If you continue to have issues with your washer, reach out to us on social media. We're always happy to help! Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great front loader washing machine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE front loader washing machine is awesome. Quiet and very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using this for a few weeks now and absolutely love it. Being able to remotely start the wash before leaving work is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my blue washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the clothes come clean. No mold build up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestwasherevwr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I washed as soon as the first cycle was over, I put pods in the soap department, wasn’t suppose to do that…oops,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good I’ve been washing every week since I got the washer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Loud, and bouncing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer and dryer on 11/1/23 and I had to have it returned 3+ times . This washer is very loud and it has a loud clunk sound it not to mention it bounces around . Full, small , towels. Delicate doesn’t matter it still makes all the loud noises and still bounces around. Now I’m deciding to return and buy a different machine but I want a matching set. My Kenmore was the best no loud noise , no bouncing around lasted 23 years now I got this GE and it’s awful

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer Dryer - delivered

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time, hooked up & tested. Looks great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with Washer; very dirty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting it home and installed, I found several problems and have placed a service call. I was told they ran a test cycle at the warehouse to make sure it worked correctly. This could not have happened. It constantly leaks water inside, the rubber feet are almost ground off and damaged, the inner cleanout tube had gravel and dirt in it, plus hair and other debris , even grease , to be cleaned out. I am waiting over a week for a service call to get it repaired and inspected further. Exterior scratches, dents, and damage were much worse than I could see in the store. This appeared to be abused.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Only had it for a month so don’t know how long it’ll last.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Loud Clanging Noises and Shaking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is very attractive looking, especially in the Sapphire Blue color. Unfortunately, the washer I received was making very loud clanging noises as it was gearing up to spin. It also shook rather violently. I called and reported these issues and Best Buy replaced the washer and the new one had the same issues. I tried multiple loads, of all different sizes and they all had this loud clanging sound. I am returning this set. Every without the loud banging I feel that both the washer and dryer are louder than my old LG set.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Detergent dispenser

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a samsung washer, and we should have done it sooner. I highly recommend this GE unit. Clothes wash nicely, and quickly. Unit is much more quiet. Front loader makes getting clothes out very easy. And this unit holds a lot of laundry. It handled a king comforter without issue. This washer has features that I didn't know I needed, and now I wonder how we did wash without them. This unit takes the guess work out of detergent. In fact its as simple as turning on, select cycle, and start. That's it. When the wash is finished, we receive phone notifications now, and alexa announces it to the entire house that the washer is done. And the air venting system helps to dry and clean the unit after a heavy day of laundry. To say I recommend this unit is an understatement. After less than a month of use, I can saftey say this washer has improved our laundry routine and saves us time and money.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It holds so many clothes and washes everything very well. The settings are easy to use. I didn't think I would use the auto dispense feature much, but find myself leaving that on auto all of the time. It dispenses the amount based on size of the load and settings used, so there's just enough soap each time. The venting feature is fabulous and truly dries the inside of the washer when activated. The self clean cycle is great too! I chose this machine primarily for the siz and the way the door seal is built (nothing can get stuck inside of it and its easy to clean). I haven't found any downsides to this machine yet.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey, there! Thanks for giving us your feedback. We are so happy to hear that you are satisfied with your washer! If you ever need anything in the future, please feel free to reach back out. Welcome to the GEA family! -HannahGEA GE_Appliances