Customer Ratings & Reviews
See more imagesGE - Cync Smart Programmable Thermostat - Black
- Model:
- 93129894
- SKU:
- 6499809
Highly rated by customers for:
Customer reviews
Rating 4.5 out of 5 stars with 67 reviews
Top Mentions
- Rated 4 out of 5 stars
Serve it purpose
Annie Posted
Easy set up if your hvac wires are in order, specially the C wire. If not, it may take some time to figure out what goes where. I have the blue C wire, but it wasn't properly connect and it took me a few hours to figure out where to connect it for power. Other than that, pretty straight forward. Had a little issue adding device to home. When setting up in app, make sure you choose only the wires that's connected. App is fairly simple to use. Only problem I had was the auto setting is a bit confusing. There's no one temperature to set at, There's a range between heating and cooling you have to set and it doesn't keep a constant temperature. It fluctuates a few degrees. When installing, decide if you want to use the back plate or not before you connect the wires. Otherwise, you'll have to disconnect them to add the plate. Annoying at first to connect, but works as it design to. Now, you can control your thermostat from anywhere. Not a fan of the oval shape, but already had a few Cync device and app. Suppoort respond fairly quickly, but hand you from one tech to the next that doesn't seem to understand your specific issue before giving an answer. You'd be better of figuring it out yourself.
I would recommend this to a friendBrand response from Cync Support
Posted
Hello Annie- Thank you so much for taking time out of your busy day to leave us this feedback about your experience with our Cync Thermostat. We are always looking out for the needs of our users and are grateful for feedback such as this to get a sense of what we can improve on. If you have any questions, or concerns, about controlling your Cync Thermostat please consider giving us a call at 1-844-302-2943 and a member of our support team will be happy to assist you! -Cync Support
- Rated 4 out of 5 stars
Simple, Affordable
Whispro Posted
I picked up the GE Cync Smart Thermostat because I wanted something easy to install and control from my phone without spending a fortune. Setup was straightforward, and I like that it works with Alexa and Google Assistant. The Cync app is clean, and scheduling is simple enough for anyone to figure out. That said, it’s definitely a “no-frills” smart thermostat. There’s no learning mode like Nest, no humidity or outdoor temperature display, and the screen stays on all the time with no dimming option—which can be annoying in a bedroom. It’s also not Energy Star certified, so don’t expect advanced energy savings features. If you just want an affordable thermostat you can control remotely and you don’t need all the bells and whistles, this one is worth considering. But if you’re after advanced automation or extra customization, you might want to look at Ecobee or Nest instead.
I would recommend this to a friendBrand response from Cync Support
Posted
Hello - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Smart Thermostat. We are so happy to hear that you are enjoying the Cync app and our smart home devices. We appreciate you for sharing your feedback and allowing us to be your smart home product of choice. -Cync Support
- Rated 5 out of 5 stars
Super-duper GREAT PRODUCT!
CDAaron Posted
One cannot go wrong with a GE product. This thermostat is so easy to install, set the schedule, and forget about it! My condo is cooler at night while I sleep and a few degrees warmer during the day! One can even see how much energy it is using! Buy it!
I would recommend this to a friendBrand response from Cync Support
Posted
Hello - Thank you for sharing your thoughts. We are thrilled to see this five-star review! We appreciate you sharing your experience with our Cync Smart Thermostat. We are glad to hear you are having an enjoyable experience with the benefits of the Cync app and our smart home devices. We are grateful you chose our brand to enhance the quality of your space! -Cync Support
- Rated 4 out of 5 stars
Great app and thermostat
Rusts Posted
Configuration without wifi is the only reason for 4 star review. Initially I had no internet when installing this thermostat and the paperwork with the thermostat did not mention the setup menu from what I could find. I really like the functionality and even bought a second thermostat for my other unit. The app makes setup simple and under normal circumstances would be outstanding. Thermostat is a small frame so expect some touchup paint around the thermostat
I would recommend this to a friendBrand response from Cync Support
Posted
Thank you for sharing your experience with the Cync Smart Thermostat. We are glad to hear that you are enjoying the convenience of smart home technology with Cync. If you need any assistance with your device, please feel free to contact us directly at 1-844-302-2943. -Cync Support
- Rated 4 out of 5 stars
very good
SandraL Posted
Very good product, but they could improve the app's connection.
I would recommend this to a friendBrand response from Cync Support
Posted
Hello Sandra - Thank you for taking the time out of your busy day to leave us a review. We appreciate you sharing your experience with our Cync Smart Thermostat. We would love the opportunity to find the underlying cause of why your thermostat and app are not maintaining a reliable connection. We recommend reaching out to us at 1-844-302-2943 so we can assist. -Cync Support
- Rated 5 out of 5 stars
Fantastic product
MichaelO Posted
Very easy to install, works great! Easy to program.
I would recommend this to a friendBrand response from Cync Support
Posted
Michael, we're so glad to hear that you had a seamless setup experience with your Cync Smart Thermostat. Thank you for sharing your positive review! -Cync Support
- Rated 1 out of 5 stars
Need More Quality Control
SHC0088 Posted
I loved this thermostat, but unfortunately I’m getting my refund on this as soon as I get a replacement. Setup was easy and it runs great, but after two days the screen started falling off and won’t stay on. No one else has this in stock and I don’t have a week to go without a thermostat when it’s 95 degrees here everyday. They need to improve their quality control.
No, I would not recommend this to a friendBrand response from Cync Support
Posted
Hello Chris- our team is extremely apologetic that your Cync Experience is resulting in a return. We appreciate you sharing your most recent encounter and thank you for providing us with an opportunity to improve. Our team is available as a resource and we would like to provide you with a solution now if you have the opportunity to call us directly at 1-844-302-2943. We look forward to remedying this. -Cync Support
- Rated 4 out of 5 stars
Great Value easy to install and program
LamarR Posted
The GE Cync Smart Programmable Thermostat offers a user-friendly and cost-effective solution for those seeking smart climate control in their homes. I got it on sale for about half the price. it features Wi-Fi connectivity, voice control compatibility with Alexa and Google Assistant, and supports programmable scheduling through the Cync mobile app. It is a solid choice for those already invested in the Cync ecosystem or seeking a straightforward smart thermostat with essential features. However, users desiring broader smart home integration or more advanced features might explore other options.
I would recommend this to a friendBrand response from Cync Support
Posted
Hello - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with Our Cync Smart Thermostat. We are happy to hear that you have been enjoying the customization our smart home devices offer. We are grateful you chose our brand to enhance the quality of your space! -Cync Support
- Rated 5 out of 5 stars
Smart, Simple, and Saves Money!
Usama Posted
I’m really impressed with the GE Cync Smart Thermostat! Installation was straightforward, and the app makes it super easy to control the temperature from anywhere. I love being able to set schedules and adjust settings remotely — it’s already helped cut down on my energy bill. Sleek design, intuitive interface, and works great with Alexa. A great smart upgrade for any home!
I would recommend this to a friendBrand response from Cync Support
Posted
Hello - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Smart Thermostat. We are happy to hear that you have been enjoying the customization our smart home devices offer. We are grateful you chose our brand to enhance the quality of your space! -Cync Support
- Rated 5 out of 5 stars
Easy to use
lemiki Posted
Works great. Nice sleek design. Easy to use. Helps save energy
I would recommend this to a friendBrand response from Cync Support
Posted
Hello - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Smart Thermostat. We are thrilled to hear that our smart devices have made a positive impact on your space! Thank you for sharing your thoughts and allowing us to be your smart home product of choice. -Cync Support
- Rated 5 out of 5 stars
GE Thermostat
Daniel Posted
Thermostat was on a clearance deal and picked it up at a really good price. Never had a smart thermostat so all the features and uses are really nice especially being able to use the app on your phone. It also looks pretty nice and was easy to install. Overall very pleased with it
I would recommend this to a friendBrand response from Cync Support
Posted
Hello Daniel - Thank you for choosing Cync! We are grateful you chose to share this positive review. We appreciate you sharing your experience with our Cync Smart Thermostat. We are happy to hear that you have been enjoying the customization our smart home devices offer. Thanks for letting us know about your fantastic experience with our products! -Cync Support
- Rated 5 out of 5 stars
Excellent Programmable Thermostat
Jenna Posted
We love our Smart Programmable Thermostat! It has a clean cut shape, it is easy to read and was easy to install. It also performs very well so we are completely satisfied with this product!
I would recommend this to a friendBrand response from Cync Support
Posted
Hello Jenna- thank you for choosing Cync! We are glad to hear that you have been enjoying your new Cync Smart Thermostat. We appreciate you taking the time to post this review for others to consider. Have a great day! -Cync Support
- Rated 5 out of 5 stars
Very Easy To Use
Swade Posted
Had a Best Buy third party service provider intall this thermostat (1of2) and so far I’ve been toying around getting use to it and the app as this is the very first one I’ve ever bought and I can tell you that it’s been phenomenal especially with the heatwave that’s going on. It’s easy to use plus I love the fact I can change the temperature of my house away from home. I do recommend this product
I would recommend this to a friendBrand response from Cync Support
Posted
Thank you for choosing Cync and for sharing your thoughts regarding our Thermostat with others to consider. We are grateful for your business and appreciate the opportunity to make a positive impact in your space. -Cync Support
- Rated 5 out of 5 stars
Works great !!!!
DavidM Posted
Works great !!! No issues with setup the app tells you step by step .
I would recommend this to a friendBrand response from Cync Support
Posted
Hello David - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Smart Thermostat. We are glad to hear you are having an enjoyable experience with the benefits of the Cync app and our smart home devices. We are grateful you chose our brand to enhance the quality of your space! -Cync Support
- Rated 4 out of 5 stars
Not bad
DanW Posted
I got this after searching for a thermostat that will work with Home Assistant. Unfortunately, it does not work with Home Assistant. However, it has been a really good thermostat. It's easy to set up and sync with the app. I was able to build complex schedules for heat and cool easily. It has some integration with Google Home.
I would recommend this to a friendBrand response from Cync Support
Posted
Hello Dan - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Smart Thermostat. We are thrilled to hear that our smart devices have made a positive impact on your space! We are happy to hear that you have been enjoying the customization our smart home devices offer. Thank you for sharing your feedback and allowing us to be your smart home product of choice. -Cync Support
- Rated 5 out of 5 stars
Nice little thermostat
Angel Posted
Main reason I decided to purchase this thermostat over the other ones was that it included the trim plate. Plate is a little oversized which is perfect to cover the outline of my old one. There is 2 things I didn't like, "didn't like that I have to use the app to set the schedules". Don't like that it doesn't display the time like my previous thermostat. Besides that it's a nice thermostat.
No, I would not recommend this to a friendBrand response from Cync Support
Posted
Hello Angel, we appreciate that you took the time to share your initial thoughts and feedback regarding the Cync Thermostat. Your feedback has been shared with our development team for further improvements. -Cync Support
- Rated 5 out of 5 stars
Excellent Thermostat
JoelB Posted
Excellent smart thermostat, works smoothly and has ease of operation with the app
I would recommend this to a friendBrand response from Cync Support
Posted
Hello Joel - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Smart Thermostat. We are thrilled to hear that our smart devices have made a positive impact on your space! Thank you for letting us know about your fantastic experience with our products. -Cync Support
- Rated 5 out of 5 stars
Replaced a ecobee with this
N2deep Posted
Works great easy hook up to internet, so far had zero issues with it...
I would recommend this to a friendBrand response from Cync Support
Posted
Hello - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Smart Thermostat. We are glad to hear you are having an enjoyable experience with the benefits of the Cync app and our smart home devices. We are grateful you chose our brand to enhance the quality of your space! -Cync Support
- Rated 5 out of 5 stars
Great cost saver!!!
Risky086 Posted
Overall the product was easy to setup and easy to use. So far updating my thermostat has allow me to setup parameters to have the HVAC system run less saving me $$$ especially when no one is at home. Life can get busy and it’s nice to have the ability to remotely control my HVAC unit.
I would recommend this to a friendBrand response from Cync Support
Posted
Hello - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Smart Thermostat. We are thrilled to hear that our smart devices have made a positive impact on your space! We appreciate you for sharing your feedback and allowing us to be your smart home product of choice. -Cync Support
- Rated 5 out of 5 stars
Thermostat
Isaac Posted
Work perfect easy installation looks good on the wall
I would recommend this to a friendBrand response from Cync Support
Posted
Hello Isaac - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Smart Thermostat. We are thrilled to hear that our smart devices have made a positive impact on your space! Thank you for letting us know about your fantastic experience with our products. -Cync Support