Customer Ratings & Reviews
- Model:
- 45856GE
- SKU:
- 2065113
to a friend
- Pros mentioned:CompatibilityCons mentioned:Defective
2nd replacement switch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with the SmartThings app but turning on and off manually stopped working again., I have replaced it already once but after 40 days I am going to have to replace again. So far this ZigBee switch is junk.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hi Steve, thank you for reaching out to us regarding our GE Zigbee In-Wall Smart Switch. We are sorry to hear about your unsatisfactory experience with our product. This is certainly not what we would hope for. Our priority is to offer complete customer satisfaction for all our customers. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties, the best we can.
Having your switch failing within 40 days is highly unusual. Our switches are tested 100% on the product line before hitting the market. However, we would love to work with you to resolve this issue. Let’s begin the resolution process by giving our Support team a call at 1-800-654-8483 option 2 and provide our Support Team with your ticket 263241. We are eager to work together with you to get the best out of our products and help you with your concerns. We look forward to hearing from you.
- Pros mentioned:Easy installation
Works great with my TWC Intelligent Home system!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A breeze to install, 15 minutes total. paired to my TWC system immediately and works great!
I would recommend this to a friend
What experts are saying
