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Customer reviews

Rating 4.1 out of 5 stars with 545 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.1 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.3 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 545 reviews
  • Rated 3 out of 5 stars

    Potential Issues with Engineered Design

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    Posted .
    Owned for 1 month when reviewed.

    Nice dishwasher but buyer beware! The steam vents at the bottom of the door. If you're using the steam feature, any engineered or solid floor will discolor or stain. I was advised to purchase a GE to replace my old one because of where the electrical wiring comes up from the floor. I really had my heart set on a Bosh! :-(

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, we appreciate your review. We’re sorry to hear of your concern regarding the steam vents of your new dryer. We appreciate you providing us this feedback and we will pass it along to our dryer product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Buyer beware for open box appliances

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    Posted .
    Owned for 3 months when reviewed.

    I didn't need a dishwasher but this one was an open Box deal and since I was already buying some other GE appliances on a whim I decided to replace my old Frigidaire dishwasher. Big mistake because now I have to wash the dishes before I put them in the dishwasher and then I have to wash them again afterwards and that wastes water and it also wastes my time and causes frustration. It was a really good price and I asked repeatedly if there was anything wrong with it but they said no, it was returned because there was scratch on the door. When I asked why there were water spots inside they said they test them before they put them back out for sale but I have a feeling somebody had this dishwasher and returned it because it didn't wash dishes very well. The pictures are some of the dishes I pulled out of my dishwasher yesterday. It also has a drying feature but that doesn't work because there's still water on top of the dishes even when using the highest setting. I bought this dishwasher on March 28th 2022. I wish I still had my 13 year old Frigidaire dishwasher.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning
    Cons mentioned:
    Noise, Set up

    Rated 4 out of 5 stars

    Good Dishwasher, but Not Super Quiet

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    Posted .

    So before I start, BestBuy delivery and installation close to holidays is awful. Multiple cancellations and when they showed up, they had the wrong model. Anyways, prepare for a lot of headaches. Noise: You probably know that sound pressure level (SPL) is a logarithmic scale, so the difference between 45db and 42db is not like 10%. Actually, in each 3db sound volume will be doubled, meaning 45db is twice as loud as a 42db dishwasher. If I knew how loud 45db is in action, I would opt in for a 39db dishwasher. The operation is audible and the fan noise for drying is quite irritating like a loud fridge. Cleaning and Drying Power: Very nice cleaning power, and drying is perfect for everything including glass. Much better than my old dishwasher. Bottle jets are amazing and so is the utensils jets. Aesthetics: Off the chart. However the stainless color is a bit warmer than my non-Profile GE fridge and gas range. The middle top black area above the handle On the front is actually a mini display that shows “washing” or “drying” depending on the cycle. Conclusion: Very nice dishwasher with the sale price. If you’ve more budget, get the 39db version. Thanks for reading.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poorly made. Trim pulls away from door.

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    Posted .
    Owned for 1.5 years when reviewed.

    Not recommended. Chrome trim at top of door pulled away twice in less than two years. GE fixed first time under warranty but refused help second time because warranty expired. Dishwasher does an adequate job but is very slow

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning, Design, Dishes

    Rated 5 out of 5 stars

    So Worth Buying!!!!

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    Posted .
    Owned for 1 month when reviewed.

    It’s very, very quiet. It cleans very well. It has settings for just a few dishes or a full load. It’s fingerprint resistance. I didn’t know what to expect with the mixed reviews I read, but took a chance and happy that I did. The setup was quick and Best Buy hauled off the old one. Spacious for all type of dishes and pans. It’s beautiful in my kitchen and I love everything about it! I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HolidayPerfect

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    Posted .
    Owned for 1 month when reviewed.

    Best Buy squad was very much Professional very the guys was safe and cautious when entering my home Following COVID-19 safety precautions customer service on .100% I’m very happy with my Dishwasher

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing quality for GE Profile

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    Posted .
    Owned for less than 1 week when reviewed.

    We have all GE products including Washer and Dryer. We ordered this Profile Dishwasher to complete the set. Delivery didn't call until the end of the window. Delivered it with water in it that dumped into our house when they set it down. Terrible instructions that were generic and vague at best used potentially for all of their dishwashers. Order of operations caused you to work under the dishwasher vs steps that could have made it a lot easier before sliding in. It appears they only believe pros are going to install something that's pretty simple for an average homeowner. Initial quality was poor. The trim pieces you have to fit the seals on were misaligned. We though this could have been an open box for a bit because of the weird glue and residue that still hasn't come off. Support brackets are strong enough to give it a solid feel so it slips around a bit. Screw covers were cheap plastic and bent when having to force them into the ill shaped trim. I don't think I'll buy a GE Dishwasher ever again after this.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Bobracha - We appreciate you being part of the GE Appliances family and do not take your trust lightly. Your feedback on the installation of the dishwasher is appreciated and comments like this will be use for the improvement of our products and services in the future. If you have any issues or questions with the installation of your new dishwasher, please let us know on our Contact Us page or find us on social media. We hope it is working well for you. - John@GEAppliances GE_Appliances

  • Pros mentioned:
    Design, Quiet, Racks

    Rated 5 out of 5 stars

    Very nice dishwasher so far!

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    Posted .
    Owned for 1 month when reviewed.

    It's only been a couple weeks, but so far I LOVE this dishwasher, although upgrading from a 17 year old GE, that isn't hard to beat, haha. Our old GE lasted that long, it still worked too, so we went with GE again, and hope this one does just as well. It is very quiet. It does an excellent job getting the food off, it does have a long run cycle on pretty much any setting, but I suppose they all do these days, probably why it does a better job. I love the silverware jets, and especially the 3rd rack, I will never buy another dishwasher without the 3rd rack. One thing to note, not a huge deal, but I did not realize when we bought it – our large cups, nutribullet shake cups, are too big to fit in the top rack on the bottle washers, which is what I would use those for. I noticed other models have those on the bottom, which makes sense to me. But like I said, definitely not a deal breaker. It looks very nice in the kitchen, it matches our GE profile refrigerater and our GE stove.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rust stains near the display and leaking

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    Posted .
    Owned for 1 year when reviewed.

    We had high hopes based on the reviews we read for the dishwasher but barely a year past purchasing we are very disappointed. The dishwasher as rust stains near the digital display which has also intermittently stopped displaying. In addition we now have leaking without even using the steam function that has begun discoloring our wood floors. Would never have purchased if we knew this would be the outcome. We expected a much better product from GE.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning, Racks
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    A pretty decent machine

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    Posted .
    Owned for 1 month when reviewed.

    It cleans really good. Although in the beginning I don’t think it’s very hot but it does get hot by the end of the cycle which last about 280 to 340 minutes if you want it to be completely sanitary. One issue that I didn’t complain about is a recall before I purchased it, the description said it had a light in the cabin. Second issue was the unit is more deep by length it was not completely hidden. Third issue the top & side moldings really are of low quality considering the cost of the unit. Fourth issue while Although the third rack is a nice part of the unit, which is one of my favorite features some utensils if they are heavily soiled with oil or butter need to be put in the normal silverware compartment on the first level to ensure that it gets clean. Even then I don’t know if he gets 100% of the oil off of spatulas. However I did not feel the need to return it for any of these issues the performance is very good. Overall

    I would recommend this to a friend
  • Pros mentioned:
    Design, Quiet, Racks

    Rated 5 out of 5 stars

    Great dishwasher, quiet, great features 10/10

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    Posted .
    Owned for 1 week when reviewed.

    I feel in love with this dishwasher at the store, we Installed in ran one full load and already could tell the difference in how quiet this machine was! Super quiet, super sleek, and the main reasons I bought this were below the silverware there are 40 jets that are below to get any dirt and food off them directly. The bottle jets to clean any deep bottles, the middle rack allows for you to pull it up so if you have any big items in the bottom rack you can create more room. Then there’s a 3rd rack for misc items you want to also get clean but not lose. The dry boost is amazing as well I have not had a plastic wet after washing. Overall so glad I made this purchase! Great job GE! Great customer/ sales service by bestbuy, all other stores were back ordered until March, they delivered in 3 days

    I would recommend this to a friend
  • Pros mentioned:
    Design, Quiet, Racks

    Rated 3 out of 5 stars

    GE quality control of is poor!

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    Posted .
    Owned for 1 week when reviewed.

    Good things first: Machine is super quiet, I hardly know it is ON. 3rd rack is great. Being able to wash 1/2 rack is great. Looks great. The bad - 1. quality control is terrible. If I were not handy, this could have turned disastrous. Someone on the assembly line forgot to install a clip to the water inlet valve, and the dishwasher leaked aplenty, not from the water/drain connections! I bought clip from HomeDepot and fixed the manufacturer defect! None of the lower cost dish washers I have installed in the past ever arrived with such a major defect. 2. Over sized rubber insulation, required manual trimming which makes it not to look great once done. The manual suggests the trimming, but not how or where exactly to trim. Without trimming, dishwasher not fitting.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Electronic issues

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    Posted .
    Owned for 1 year when reviewed.

    Purchased 7/13/20 installed by electrician and have had multiple issues with the electronics component in only a years time. Currently it blinks 888 with no response.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    Owned for 1 month when reviewed.

    Sucks we used it two times and the wheels on tray are melted we are waiting for responds from Best Buy

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there, thank you for the feedback. We are so sorry to hear that you have had issues with this dishwasher so soon after purchase, and we can definitely imagine how frustrating it would be for you. We would recommend giving out factory service and repair team a call to schedule an appointment. They can be reached at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET. We look forward to assisting you. -Elliot@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Unhappy

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    Posted .
    Owned for 2 months when reviewed.

    I just took the dishwasher out of the box it was shipped delivered in, I haven’t even taken off the wrapping and there is water pouring on my floor! Did they deliver a used AND returned item?!!? = |

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are sincerely sorry that your dishwasher is leaking so soon after being installed. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Cleaning, Dishes, Quiet

    Rated 5 out of 5 stars

    Dish washer

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    Posted .
    Owned for 1 month when reviewed.

    We purchased this with some other kitchen appliances and was so glad we did. It’s very quiet and amazingly it brings the dishes clean and without spots. Thank you Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Racks

    Rated 5 out of 5 stars

    Excellent Dishwasher!

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    Posted .
    Owned for 1 month when reviewed.

    The bottom is adjustable for those big items, 3rd rack is amazing for all this large cooking utensils and items that never had a space, sanitize option, bottle jets for deep containers, everything comes out clean and dry. I always forget it’s running because it’s so quiet! So many features I’m probably forgetting to list some. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Dishes, Racks

    Rated 5 out of 5 stars

    Very good upgrade

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    Posted .

    Very quite. The racks allow for a better layout of dishes. And looks good.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are glad that you are pleased with your dishwasher. We will forward your feedback about how quiet it is, the layout of the racks and that its appearance is good as well. Be healthy. Geoff@GEA GE_Appliances

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    GE dishwasher review

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    Posted .
    Owned for 1 month when reviewed.

    Great features and sleek look. It has a great jet water system that l cleans the dishes without leaving behind dry food residue. It’s a very quite machine which is a plus but on down side not happy with the dish rack especially the lower one.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Quiet

    Rated 5 out of 5 stars

    Best I've owned

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    Posted .
    Owned for 8 months when reviewed.

    We love our dishwasher. Very quiet and spotless dishes every time when using the recommended Finish products.

    I would recommend this to a friend

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