Customer Ratings & Reviews

This product was an easy set up and has been a great addition to my workspace kitchen.

Makes lots of ice in just 30-40 minutes. Easy to use. Fills the bucket with just one water fill. Love the suze if the ice too. Just replaced one i had 4 years with the new model! Firget the undercounter built ins!

Makes great ice! It is a little louder than I thought it would be. Holds ice for about 18 hours before it begins to melt. I do like that it continues to make ice as the ice in the drawer melts. It's a very good product!

We are very pleased with this Ice maker; the ratings do not lie. The best ice maker on the market.

I have had the original GE for almost 20 years. It was time to upgrade. The newest version makes ice faster and has the large side tank that is a game changer. The cleaning feature is much easier; the magnetic scooper is a must

Works great. Makes the ice really fast. Perfect little ice nuggets.

Works well, makes ice fast. Machine is extremely delicate though, needs maintenance every 2 weeks. Not for the average person who doesn’t keep up with maintenance.

2nd 1 i purchased 1st one failed by my own fault , didnt descale as much as i should have , great ice maker just what the wife ordered. it does require to be maintained and decaled with a new filter once a month. especially if you have hard water, but even with filter or bottled water descaling is required

Ice is great, I like that I can use filtered water in it. Maintaining it is a bit annoying, have to take it to the sink drain it and run vinegar through it for a while to get it back running well.

So easy to use, so easy to clean, ice is the perfect crunch!

Love this ice maker. Sleek and elegant design. Quiet and ice is delicious.

Ive had my Nugget for 9 months and im obsessed! No issues whatsoever and we have nice, frozen, chewable, perfect ice cubes at all times of the day. Theres an app that pairs with the nugget so you can set the time you want the machine to turn on and off daily. Im obsessed!

This unit is a great ice maker. I add filtered water to enhance the "flavor" of the water. No flavor means great tasting water. The only reason I didn't give a 5 stars was because of the price.

Works great but it’s a bit temperamental and by this is the line which pulls from the reservoir. If it’s not lying flat, it will get air locked and water will not flow to ice maker internal reservoir. Also was took by Best Buy this ice maker would make three different size ice cubes but it does not do so. Only the so called sonic ice.

purchased the GE Opal 2 Nugget Ice Maker from Best Buy, and it has exceeded my expectations in every way. The machine produces soft, chewable nugget ice quickly and consistently, and the quality is comparable to what you would get at a high-end restaurant or café. Setup was straightforward, and the unit feels well-built and premium. I especially appreciate how quiet it is during operation and how easy it is to clean and maintain. The ice bin capacity is generous, and the refill cycle is efficient, so we rarely run out of ice even with daily use. The smart features and app connectivity are a nice bonus and work reliably. Best Buy’s ordering and delivery process was seamless, and the product arrived exactly as described. This has been an excellent investment for our household, and I would highly recommend the GE Opal 2 to anyone who loves nugget ice and wants a reliable, high-quality appliance.

I got tired of using ice trays and waiting overnight for ice to form. Quick chewable ice.

It makes fantastic ice… but it is wildly unusable. My first machine lasted 2 weeks before it started making noises like a demon being exorcized from a shrieking cat. It is so loud I can hear it FROM DOWN THE ROAD when I’m walking my dog. It’s a wonder my neighbors never made a noise complaint. I returned it and got a new one. The new one lasted an entire month before it started doing the same thing. If I didn’t live in an apartment, I’d just buy a new fridge with a good ice maker in it. If you own a home, honestly do that. Save yourself the trouble and your hearing.

Wife is absolutely in love with the machine. We both enjoy the nugget ice. This machine has been running nonstop since we plugged it in and the only time it’s been turned off is when we are, cleaning it. Found no issues with the machine works perfectly highly recommend following the maintenance and cleaning instructions and you should not have a problem with the machine

This icemaker is the best icemaker I have ever owned but you have to make sure you do two things in order for it to keep working well. 1) DO NOT USE THE FILTER. After a short period of time, it simply will not support the flow of water required by the pump for the system to work properly. 2) Instead, use filtered, purified water in the system. My daughter has a Brita filter on her kitchen tap that reduces the Total Dissolved Solids (TDS) to around 150 ppm (use a tester). I took it one step further and take that water and use a countertop RO water purification system that reduces the TDS to zero (it is probably not, but my meter only reads parts per million and not lower). By using that water, and no filter installed in the icemaker, I have been using the icemaker for around three months with no issue (no descaling, no cleaning). I am planning on cleaning the icemaker every few months or so, but so far, no issues with what other reviews have said on BestBuy and online (low water alert, descale, etc.)

It works very well. Is not to big on the counter. I do the maintenance as the lights come on, about once a week.