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Customer Ratings & Reviews

$399.99
Save $399.01
The comparable value is $799.00

Customer reviews

Rating 3.9 out of 5 stars with 21 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers are pleased with the product's impressive battery life. They also appreciate its strong performance and rugged yet beautiful build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ultra 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent no show of wear or crack work great for that price !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cannot recommend Geek Squad Refurbished Items

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the watch was functional, there were multiple scratches on the face of the watch, which was both disappointing and distracting, so I ended up bringing it back and getting an open box version (with Apple warranty and no scratches on the glass face)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Ultra 2 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get the Apple Ultra 2 instead of the Ultra 3 but I cannot wait till the Ultra 4…

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Performance

    Rated 5 out of 5 stars

    Excellent Value & Premium Performance The Apple GS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ Excellent Value & Premium Performance The Apple GS Certified Refurbished Watch Ultra 2 (49mm) delivers everything you would expect from Apple’s top-tier wearable—at a significantly better value. Even as a refurbished unit, the watch looks and feels almost brand new, with the titanium case offering a rugged yet refined aesthetic that stands up to both daily wear and more demanding environments. Performance is outstanding. The display is incredibly bright and easy to read in any lighting condition, and the overall responsiveness is seamless. Whether tracking workouts, monitoring health metrics, or simply managing notifications, the Ultra 2 handles everything effortlessly. The inclusion of GPS + Cellular adds real versatility, allowing you to stay connected even when your phone isn’t nearby. The Blue Ocean Band complements the watch perfectly. It’s comfortable, secure, and clearly designed with both durability and style in mind—ideal for active use without sacrificing appearance. One standout feature is the comprehensive health tracking, including blood oxygen monitoring, which adds valuable insight for those focused on wellness and performance. Battery life is also impressive for a smartwatch of this caliber, easily supporting extended use without constant charging. Overall, this certified refurbished Ultra 2 offers premium Apple quality, reliability, and performance at a smarter price point. It’s an excellent choice for anyone looking to step into Apple’s most advanced watch without paying full retail.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality

    Rated 5 out of 5 stars

    1st Try at Referb and not disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first foray into a Referb item, and I must say I am pleasantly surprised. This watch replaced my Apple 10 watch that I scratched. I always wanted the Ultra but refused to pay $800, so I thought I would give a Referb a shot. When I received the watch the first thing I looked for was scratches and scuffs and did not find any. My 2nd observation was the battery health. Discovered it was 99% which exceeded my expectation. Had it over a week now and can get 3 days of battery life with Always On display shut off. Must add that I put a screen protector on it as soon as I took it out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great find, 100% battery, one minor scratch by the side, glass in perfect condition.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big and bulky for me. I wish these features came in a smaller size watch. Uncomfortable but worked great. Recommend for someone with bigger wrist

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good health tracking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is decent, good health tracking system, comfort is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent purchase without OEM accessories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished watch is a decent purchase as you can rely on Best Buy for authenticity of the product. Though disappointed not to get the watch strap advertised and shown in the picture. It came with a standard strap which goes with the regular watch (not the ultra 2). Same for the watch charger, came with a generic one. Having said that, still happy with the purchase as it has helped me get healthy and pushing me to exercise and walk more than before. Price has been huge factor in my decision to purchase a refurbished ultra 2 vs new watch 10 series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate Companion for Biz Trip and Schedule

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel frequently for work, and getting an Apple Watch has completely upgraded my travel experience. Being able to pull up my boarding pass barcode when my hands are full, or check meeting schedules and work notifications right from my wrist without grabbing my phone, is incredibly convenient. Tracking my sleep and daily steps has also been a great way to manage my condition and adjust to different time zones on the road. It's an absolute must-have for boosting productivity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I was iffy about this but it works great I swim, I workout I sometimes the the wall, no cracks, no lags it’s great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great refurbished Apple watch!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is in excellent condition and functions perfectly. I'm very satisfied with both the price and its condition!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves his new Apple Watch! Replaced his old series 6 and there is a stark difference!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Deep scratch on glass face :(

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the watch was functional, there was a deep scratch (> 1cm) on the face of the watch, which was both disappointing and distracting, so I ended up bringing it back and getting an open box version (with Apple warranty and no scratches on the glass face)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Fantastic watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic watch, as expected. It’s so rugged but beautiful, I’m afraid to workout in it and scratch it or something - BUT IM SUPPOSED TO DO THAT! Sigh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like this watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it for the health info that i can have, tracking my work out, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am enjoying this watch ! It has everything a person wants and needs in a smartwatch, I couldn't be happier about it.♥️♥️♥️♥️♥️

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid buying Refurbished items

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn't stay. Also found some scratches on the watch. I certainly won't recommend it. The band that was received was not the one in the advertisement. But there is no way we can prove it. Because it was delivered online.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Completely waterproof. Great buy. Would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch is functional, however charger was not and despite multiple attempts to correct with Best Buy (chat, in-store, and phone) no replacement was provided. Yes, chargers are not expensive - but the principal of buying something that costs several hundred dollars that is not fully functional is unacceptable. Especially from someone who is supposed to be reputable like Best Buy

    No, I would not recommend this to a friend