Customer Ratings & Reviews
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Top Mentions
would recommend to a friend
- Rated 5 out of 5 stars
2nd Geeni Product
mikescorz Posted
This is my second Geeni smart surge protector & I am still happy with their products, The cord id long enough for my wife to be able to use to charge her phone in bed. For whatever reason (maybe because I was further away from my router), the set was not as easy as before. But, that could also have been user error. Overall, a good product at a good price. And the app is easy to use.
I would recommend this to a friend - Rated 4 out of 5 stars
Does the job
Ronny Posted
Would like more if this particular strip had at least one more outlet. But it does the job.
I would recommend this to a friend - Rated 3 out of 5 stars
Not What I Expected
Bea1959 Posted
I don't know if the specifications are not detailed or if I misread them. I want a basic surge protector. This one is operated by a smart phone app. I am returning it. Depending on your needs, it may be right for you, or it may not.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted
We thank you for bringing this to our attention. To give you an idea, this smart surge can also work as a regular surge, and at the same time you can control this using the Geeni application once connected to the home WiFi. You can easily turn off/on each socket while away from home. If you wish to set this up, please contact us via email at support@mygeeni.com, phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun,9:00 AM to 9:00 PM EST.
- Rated 3 out of 5 stars
Bit much for a surge protector
Red3 Posted
Wish it did not need a wifi connection just to work. You will need the application to control it through a phone/tablet.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted
Thank you for your interest about of one of our products. Technically, our devices will not work without WIFI since they are designed to work with an internet connection. We highly recommend having a stable 2.4 GHz WIFI connection for you to be able to maximize its usage. For more detail, please call us at +1 (888) 232-3143 or send us an email at support@mygeeni.com. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun from 10:00 AM to 7:00 PM EST.
- Rated 5 out of 5 stars
Great purchase
SandraB Posted
I purchased it specifically for the Christmas tree and it's lights. I set up the timer on it and it automatically turns ON and OFF. It was a great purchase.
I would recommend this to a friend - Rated 5 out of 5 stars
aoutlets
samsung Posted
it works awsome this is what i need it i can turn it on an off easy
I would recommend this to a friend - Rated 5 out of 5 stars
love this product
ttdynamite Posted
Does exactly what I wanted it to do! works great on phone.
I would recommend this to a friend - Rated 5 out of 5 stars
Great product
Timm Posted
Good product I would definitely recommend it to anyone who neess
I would recommend this to a friend - Rated 5 out of 5 stars
Works
Romeog187 Posted
So far so good. Wifi connection folding steady no problems at all.
I would recommend this to a friend - Rated 5 out of 5 stars
Much needed
Zack Posted
I’m very happy I purchased this, did not expect me to need this
I would recommend this to a friend - Rated 1 out of 5 stars
DOA
n0rm Posted
Brand new out of the box, couldn't connect to app. Tried a reset and still nothing. Returned.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted
We can totally feel your frustration about what happened. This is absolutely the last thing that we want you to experience. Are you connected to a 2.4 GHz WIFI connection? Don't worry we can definitely help you with your connection issue. We will exhaust all troubleshooting steps needed to fix it, please call us at1 (888) 232-3143 or send us an email at support@mygeeni.com. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun from 10:00 AM to 7:00 PM EST.
- Rated 1 out of 5 stars
Broke after few months
Theguy Posted
Stopped working after few months. Not worth it. When it worked it was great.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted
We understand how inconvenient and frustrating that must have been for you. We would also know what caused the issue as well. We would like to learn and extend our assistance to you so we can fix it and reverse how you feel. Please call us at +1 (888) 232-3143 or send us an email at support@mygeeni.com. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun from 10:00 AM to 7:00 PM EST.