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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 40 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and setup of the Prisma Smart LED Strip Lights, noting compatibility with smart home devices like Alexa and easy programming of colors and lighting options. However, some customers found the brightness to be insufficient for use as direct lighting. The color options were also noted as limited by some users. Overall, the positive feedback on ease of use outweighs the concerns about brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 40 reviews
  • Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Led lights look amazing voice control is easy to use with Alexa Best Buy always has what you’re looking for with great prices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Added some bling to a network rack

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked perfect in my parents network rack. I wanted to do something extra for them, and this worked great. It was easy to setup, and once set, it remembers the last state. I do have it cycling through all the colors. Hidden on the inside of the front lip, it hides the strips completely. It's been installed for 4 months now running 24/7 with no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only one side

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have the lights are working and sometimes with two colors. It’s driving me crazy. I love what they do when they actually work. But that is only part of the time. Than when I shut my tv off they shut off but less then one minute later they turn back on.

    No, I would not recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      Hello! I can totally feel your frustration about what happened. We would love to discuss this with you so we can check what would be the problem. Please contact us us for immediate assistance at +1 (888) 232-3143 or email [email protected], from Mon-Sun, 09:00 AM to 09:00 PM EST. MerkuryInnovations

  • Rated 5 out of 5 stars

    brackets to hold cord is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lights are great but the devices to holdup the cords are terrible I used 3m holders.

    I would recommend this to a friend
  • Cons mentioned:
    Brightness

    Rated 4 out of 5 stars

    Could have been better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that bright as expected Warm yellow light color can not be choosed Strip detached after a week time

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not the best, unbeatable for the price your getting it at

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brightness

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lights are so much fun and actually very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LED LIGHTS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good LED lights and cheap, work fine and don’t need remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these lights.. they work good with echo show

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They aight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cool then they not. They fail amd have to buy 3rd party Ali splitters to splice them then colors dont sync. Good idea, overpriced and not long enough

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Strip lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to apply and user friendly. Would definitely purchase this again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Weird

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have the lights are working and the brackets are not able to jold the lights up on the wall

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great lights, terrible adhesive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so the lights themselves are cool and just slightly complex to set up through the app, not impossible just slightly annoying- but the adhesive is an absolute NIGHTMARE to get on, even if the walls were washed and prepped before, I definitely do recommend using the screws and holders that it came with or maybe purchasing some better ones because that’s literally the only thing keeping the lights up right now. Other than that, the lights are absolutely gorgeous and I love the settings the app lets you have to really set the mood

    I would recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      Hello! I can totally feel your frustration about what happened. We would love to discuss this with you so we can check what would be the problem. Please contact us us for immediate assistance at +1 (888) 232-3143 or email [email protected], from Mon-Sun, 10:00 AM to 07:00 PM EST. MerkuryInnovations

  • Rated 2 out of 5 stars

    Led

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t work as they should. They work but where it told me to cut it. I did and they don’t work above my bed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these lights! We have them on the back of our tv!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story, short: It doesn't work. Set up one time with minimal problems but then the lights failed to connect to phone after that. Was never able to reconnect. Unnecessary tech.

    No, I would not recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      Hi Samuel, We apologize for the inconvenience. Please Make sure that you’re connected to a 2.4GHz Wi-Fi network (Geeni can’t connect to 5GHz networks). If your Wi-fi has a combined bandwidth please reach to your internet service provider and have them separate the band of your Wi-Fi. For more information and self-help articles, you may visit our support website by clicking this link [email protected]. For immediate assistance, you can reach us through our chat support platform. We are open every day from 10 AM to 7 PM EST. MerkuryInnovations

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great price and its the length I need for my room needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good colors and brightness, bad adhesive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the lights were good with good color and vibrant brights, but the adhesive was absolutely terrible and wouldn’t stick to wood trip or drywall. it comes with mounting screws and clips but i didn’t want to drill into my drywall to hang 40 dollar lights.

    No, I would not recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      Hi Jacob! I am glad you raise this over to us. We really want to help you on this. All Geeni devices are designed to work to the area you want. Please make sure you clean the surface before installation like applying Isopropyl Alcohol to remove any oil and dust deposit and use a different double sided adhesive tape that you can purchase at your local store. We want to discuss this with you please contact us via email at [email protected], for online chat support support.mygeeni.com or call us at +1 (888) 232-3143 as soon as you are able so we can resolve this. We are available from Monday - Sunday 10:00AM to 7:00PM EST. MerkuryInnovations

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Brightness

    Rated 2 out of 5 stars

    Nice for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides Nice background lighting. Not bright enough to use for direct lighting. Easy to program multiple colors and lighting options. Easy set up with Alexa.

    I would recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      Hi! We understand how inconvenient and frustrating that must have been for you. Are you able to contact our Support Team for help on this issue? Our team is determined to resolved issues like this. I sure hope you will still consider our products and we are hoping to change your initial experience. We would love talk to you regarding this. Please contact us via email at [email protected], for online chat support support.mygeeni.com or call us at +1 (888) 232-3143 as soon as you are able so we can resolve this. We are available from Monday - Sunday 10:00AM to 7:00PM EST. MerkuryInnovations

  • Rated 4 out of 5 stars

    Cool lightshow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if all you want is a light strip for underglow or table glow

    No, I would not recommend this to a friend
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