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Customer reviews

Rating 3.9 out of 5 stars with 14 reviews

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  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.1 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Rated 5 out of 5 stars

    Use at you desk or on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the Pixel 10 Pro XL. A bit on the pricier side but you can remove the puck and use it on the go which is a win for me. Wish the wall charger came bundled.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 4 out of 5 stars

    Ineptness by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is about the product I ordered but didn't receive rather than the product shown here, although I will leave a review of the Qi2 Wireless Charger at the end. First off, I ordered the Pixelsnap Charger but received the pictured charger, (Qi2), in its place. Thing worth mentioning is I paid $69, (used a Reward Cert), but received the $39 product. Now the fun begins...chatted with a rep online, who "understood" my concern and promised to make it right - 30 minutes later and there is anything but right going on. Exited that chat session and decided to try later in the evening. Decided to call and speak to a rep this time. She understood once I had her look at the two items in question. She acknowledged they are distinctly different and again, promised she could make it right. Went through the process of having the exact same product re-ordered, (she ordered from the website), and she told me I would have it by 8/28. It was delivered early, (YAY!), but again - THE WRONG PRODUCT. Again, it was the Qi2 Wireless Charger, not the Pixelsnap Charger with Stand. Again, I've no choice but to go through the painful details of trying to explain to another rep why I have a $39 product but I paid $69. Let's just close with saying that I got a return label for the Qi2 charger and was still without the charger I had ordered. I made it clear to the rep that the stock number on the website was wrong and it needed to be corrected. It must have been because Thursday, the Pixelsnap Charger was no longer on the website and when I went to the store, in person, an employee couldn't even find it. I don't know if I've ever encountered a business that "promoted" its attention to detail/technology that failed so miserably not on one, but multiple occasions. All for a $79 charger. By the way, I did return the Qi2 Charger and I'm still waiting to see if I get my credit for the product I didn't receive or if I'm going to have to deal with more incompetence by having to explain why I returned a Qi2 Charger when they were likely expecting a Pixelsnap Charger. They don't exactly cost the same and they definitely don't look the same. Now on to the Qi2 Charger that I did buy. It works, and it works great. Snaps into place and charges as expected. Haven't done any time yet to full charge but if Best Buy lets me get back in here, I'll be happy to update.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hot charging temp, not tilt adjustable. just okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the stand is of good quality and is weighted so it is easier to pick up your phone without picking up the stand too. it charges very hot: for a 20 min charge it is hot to the touch. i was worried that it will damage the phone although im not sure if it affects it. not a great feeling when the phone and stand are hot. i never used it without the stand/just charging puck, but the magnet is strong and sturdy. it is unfortunate that it isnt tilt adjustable.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Anna. While we’re glad you’re enjoying the design of the Qi2 Wireless Charger, we hear your concerns regarding your phone getting hot. We’d be happy to look into what may be happening and find a solution for you. When you get a moment, reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Good magnet and fast charger.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly any Magsafe charger works fine but most don't go past 15W. If you are charging overnight thay will work fine. I had some extrra money so I paid the Google tax to get another 10W. It is nice and compact and it woks with any PixelSnap case. Just remember there is a max thickness for the specification, so if you have to remove your case it doesn't meet the specs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with the Pixel 10 Pro. Struggled to find a wireless charger that would charge the new phone so I caved and got this one. You could just get the puck though, I am sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It looks classy, just about right heavy and looks good on my night stand.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, uses Pixel snap charger and base to keep phone upright while charging to be used as a display.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Charger and bedtime display in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best decision Google has ever made. The charger is quick and the magnets are strong. I love that this allows for the bedtime display which is a first for Pixel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google ear pod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear with good base. Good fit, and the price is right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some brand products are overpriced and not good quality, but this is not th case with this Google wireless charger. Excellent quality and works flawlessly! I even bought a second one for my office at work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this charger for my Pixel pro 10! No more plugging in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, doesn't come with a power adapter. Was able to connect to my Pixel 10 XL

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with a 65W charger that output 20V, it wouldn't start charging my Pixel 10 until I unplugged it and plugged it back in

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Jimathy. We're sorry to see the Qi Charger hasn't been the best experience for you. We’d be happy to look into what may be happening and find a solution for you. When you get a moment, reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 1 out of 5 stars

    Online order - preorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to give me the wrong product that was half the price

    No, I would not recommend this to a friend
  • Customer reviews from bestbuy-ca

    User rating, 2.7 out of 5 stars with 3 reviews on bestbuy-ca.

    See all bestbuy-ca reviews
  • Customer reviews from ATT.com

    User rating, 1 out of 5 stars with 2 reviews on ATT.com.

    See all ATT.com reviews
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