Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 2.4 out of 5 stars

  • Quality

    Rating 2.6 out of 5 stars

  • Ease of Use

    Rating 2.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers find value in the HD Wireless Home Security System's ease of use and clear camera quality, with many noting quick setup and excellent picture clarity. However, some users experienced challenges with Wi-Fi connectivity and initial setup, reporting difficulties connecting to their home network and the system's app. The system's motion detection feature also received positive feedback. Overall, the positive feedback on image quality and ease of use outweighs the negative experiences with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 556 reviews
  • Rated 5 out of 5 stars

    Great camera for very good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent visual, can change the angles. Can take videos as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, great camera!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using for monitoring my dog inside the house. Excellent product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and price was even better for what you get from this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great because I could monitor my kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great because as long as you have wifi at hm u could watch your hous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has the features we were looking for. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and easy to setup to auto activate and deactivate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It never connected to my router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to keep an eye on my dogs while I was on vacation but that never happened. I got this about a week before we were going to leave so that I could try it out. I followed all the directions and I thought it was working but it was only working while I was in the house. The camera would only connect to my phone and not my router, so, therefore, it wouldn't operate the camera while I was away from the house. I couldn't get a hold of customer service I tried to follow their online help but nothing worked. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not reliable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is online one minute and offline the next, this continues all the time. It is very unreliable and we are very disappointed. We have it for when we out of town so it is worthless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT camera for home security works with app on phone or tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like these Product the easy to use And install in you re phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitoring equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use and can be moved anywhere because its wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cheap option for camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap option for camera. Easy to setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can protect my things from roommates while out of town

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera!! Use it to watch my pets while I'm away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it use it when we are gone and awesome camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is horrible and customer service is even worse!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video recording was bad quality and the resolution was not great. I returned this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great house security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought these for Christmas gifts for My kids

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Guardzilla for about 1 year. It was then that I need there Support. I could never find someone to help me with the Camera's. I have them sitting in a drawer, and I went to Costco and purchased the Arlo 3 camera package. I have had it for about 2 years, and haven't needed any support help yet. I do like the Arlo system, and have several friends of mine who have switched to Arlo.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it and worked fine for a while. Had network issues. Had to change password and now it won’t connect. Waste of money

    No, I would not recommend this to a friend
Sponsored