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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 420 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the good picture quality of the 50" Class QD5 Series QLED 4K UHD Smart Google TV (2024). Many also find it easy to use and set up. However, some customers have reported connectivity issues with the TV, specifically with WiFi disconnections.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 420 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty good, I’d recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice Tv, not only because of the price but also because of the great quality and different features it offers. I was trying to buy a TV that was going to give me a decent performance with a decent price. So during that searched this TV popped up and just fit all my speciations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal , Didn’t know how good a deal I was getting clarity is crisp and audio is pretty good . One complaint is it only has 5.4 gb internal memory for the TV so far it’s the only complaint I have had about it easy to assemble and easy to program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love o

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it !!! Lol very good resolution and loud sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and works well. I like the programmable button on the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hisense TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks and sounds great. The tv can be laggy sometimes when selecting apps or trying to download. Overall though it has been a decent tv especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality visuals, great looking and responsive interface. Not very heavy which makes me feel pretty good about it being on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV I love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv, the screen is a great size and beautiful clear image with great color. Very happy with my purchase and it was a fantastic price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing SmartTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with my purchase—this Smart TV is amazing! I got it at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense 50in tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture I hung it on the wall. It was easy to program. Great price. The people at Best Buy were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best tv I’ve ever had. The graphics are insane. No lag. And it’s easily controllable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good smart tv, better than Roku. All the apps are available. Good quality and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv it’s been two years since I bought it and still performs like day one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big bang for your bucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has a beautiful picture and google features that make it easy to find the content you want to watch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is fast and good but after a year of using it, it started to glitch out :( it’s glitched out on one side even though nothing is near it or has hit it, was perfectly working fine and out of nowhere the glitching pops up

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Lina, Thank you for choosing the Hisense 50QD5N and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Hisense TV and the picture quality is definitely worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and you really can’t beat the price. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good tv .

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    I had trouble with the Hisense Google TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google TV OS is slow and device cast lags. I had to factory reset a few times to get the TV to function acceptingly. After only almost a month of use, the TV will not stay connected to my WiFi router and I had to find a cat cable so I could continue using all the Smart tv features. Before, I started using the cable: I tried resetting the network connection on the TV. I reset the router. I tried another factory reset on the TV. I tried changing the connection speed from the router from 2.4ghz to 5ghz. I hard reset the router and power cycled the TV. So, back to the store it goes. I should have to use the CAT to connect to the Internet all the sudden after the WIFI connection had been working fine.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi ShatelW, Thank you for choosing the Hisense 50QD5N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Bang for your buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hisense has really stepped up their tv game. I have a 65 inch u8 series and although this tv does not have the same bells and whistles, it is still impressive for the price I got it at ($210 post tax)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, it’s thin & light. The color and sound are good. The 1st one I bought didn’t work (white screen). The reason for 3 stars

    I would recommend this to a friend
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