Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 347 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 347 reviews
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop fr school that was efficient and easy to use. This is perfect and is exactly what I was looking for. Love the color as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a good laptop for schoolwork. I do get frustrated because it is super slow. Not sure if it’s just my anxiety or what but it is very slow. The laptop updated right before my exam and took forever to restart and load back up. Once it fully loaded took another 15 minutes to get into the lockdown browser so I could take my exam. Other than that it’s fine. Make sure your updates are in before anything important

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rosey Cheeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color, nice sleek design, not real heavy like some others, easy keys( just tap lightly & it’s smooth sailing)! I just paid this off in full. Merry Christmas to me!! Oh & can’t forget to thank Best Buy for this awesome laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever. It doesn’t have much memory so get a jump drive. Runs fast. Excellent for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Rose Gold laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for work. Light weight for easy travel and gorgeous color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP stream

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for simple tasks. I can stream music, movies, videos etc seamlessly. I can also do my work without any challenges. Perfect for school students and working from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT! BUT HAS SOME A FEW HICCUPS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE< LOVE< LOVE! MY MICROSOFT SURFACE BROKE ON ME AND I PICKED UP THIS COMPUTER FROM ONE OF THE DAILY DEALS. I WAS SPECTICAL IN THE BEGINING BUT SO FAR IT HAS DONE ITS JOB. AND WELL, INDEED. THE PROCESSOR IS A BIT SLOW, SCREEN IS A LITTLE DIMMER THAN I WOULD PERFER (EVEN WHEN ITS ON FULL COMPASITY), IT KINDA FREEZES TIME TO TIME WHERE I CAN'T CLICK THE MOUSE PAD. OTHER THAN THOSE SMALL HICCUPS; I WOULD TOTALLY RECOMMEND IT FOR ANY BEGINNER ADULT OR YOUNG STUDENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend for college student. Affordable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good use for college student. Affordable price. Battery last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is Laptop is more than what I expected.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is more than what I expected. Tha battery is great. It’s very fast and the color is lovely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much perfect size really good product would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My lill HP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the size and it is light weight, this laptop is just what I wanted in a laptop, it’s what I asked for and I got it, This would be my second one, because my last one went out dateded, so I had to purchase another and I choose this one, for sho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for a budget. Works very well for school work and is easy to carry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for a great price. Perfect for the simple things I like to do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Listen ! DO NOT BUY THIS SERIOUSLY

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is slow on start up. It lags, nothing wants to show up, it freezes in applications and the only thing that works is the exit button. I purchased this for college because i wanted something cheaper than a macbook air that also didnt have a loud fan. I will never ever touch another cheap HP laptop again. I have no idea why these lemon laptops are still being sold. Just spend the money on the cheapest macbook air available, it is SILENT, fast, and more reliable for college (unless u have access other softwares than purchase a higher priced windows laptop and deal with the loud fan). This will be returned first thing in the morning. I am glad i kept my macbook to compare to this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop is okay.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very glitchy and slow , only had it a couple of months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable purchase

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's in great computer for the price that I paid. It's perfect for the kids to do their homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rose gold laptop

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in great condition and the color is beautiful, just what i wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most beutifful and ever computer, its awesome!! I loved

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some glitches with the mouse pad here and there that’s why I only have it three stars but for the most part it’s doing its job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST LAPTOP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best lap tops I ever owned! I’m doing my masters in nursing online and it is compatible with the programs that are required.

    I would recommend this to a friend
Sponsored