Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $123.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2322 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,322 reviews
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does everything i love it its great .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow . Extremely slow. Can’t do anything without pop ups or errors. Newly purchased and only use was taking it out the box

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with this computer! The color is beautiful & it works amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, lightweight, and easy to set up. It's just what my husband wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am delighted and everything was very fast for the delivery and safe

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs. Elaine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It easy and sensitive works will and start up essentials is good for Senior like me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow, horrible

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible , I got this computer for SCHOOL work. And I can’t even take my OA through zoom. It won’t load, the speed is awful. I have great internet , so it’s not my internet speed. I’m so frustrated with this computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible this laptop is not only super slow it’s got to be one of the worst definitely upset

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing And Beautiful Laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect and amazing for the price of $180. I got the rose gold color and it is even more beautiful in person. The display is amazing, the keyboard is very light and smooth to type on, it is an extremely fast laptop. I have no complaints. I added photos of the rose gold laptop in a lit room and outside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My thoughts

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it works great and it’s up to date. I work on it for hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It does everything i bought it for and at a great price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very helpful able to get things done and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROSE QUARTZ COLOR!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally Advanced! Admire the Concept Design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its Good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its fine i love mine, dont download too many things though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my niece on her birthday!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice basic laptop

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the HP 14" Laptop with Intel Celeron 4GB Memory and 64GB eMMC. The laptop is thin, lightweight and modern looking, It can fit easily into a backpack or tote, which makes it easy to take anywhere for reliable computing on the go. The keyboard is a standard keyboard, but does not have backlighting which is especially useful in low-light or evening work, It would have been a nice feature to have. The layout also does not include numerals on the right side which also would of been useful. The Led screen is basic, no touch screen. There are plenty of built-in ports, including USB Type A , USB Type C, HDMI, headphone/mic, and the charger. The laptop comes with the typical HP power cord and port. Battery life seems to be averaging about 5-7 hours before needing to charge it. It has basic hardware, a Celeron N4500 processor, 4Gb ram, and 64Gb storage, which is not really that much and may hinder performance. Overall, this would be great laptop without all the bells and whistles for beginners, seniors, or younger students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty !!! love it so much it’s the best djjdjdjdjd

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I got it for school, everything works fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very unsatisfied with the fact that I purchased this device, only had 14 days to return if their were any issues and of course 14 days passed and the device just completely stopped powering on for me. I am under the impression that this device was damaged prior to my purchase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed
    Tech Insider Network Member

    Rated 3 out of 5 stars

    I wish it had more storage…

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 14—dq3000dx laptop is an excellent choice for those who need to complete basic tasks. This valuable option is not made for everyone. If you need to do more than surf the web or use basic apps like email or word/notepad, I would look elsewhere. Even if you need to do basic task but are planning to do multiple things at once… I wouldn’t choose this option. You basically need to use one program for this laptop to be efficient. A good example to showcase how this system operates: I downloaded one program that I use for basic needs and connected it to my network drives. It took what felt like half a day to complete this task. Most laptops low to mid-tier could do this in the matter of minutes or seconds. Not this laptop. It does have a nice 14-inch screen that is sufficient for daily tasks along with 4gb of ram, a basic Intel Celeron processor, and 64GM eMMC. I do not recommend eMMC hard drives but in this case it works. Everything here is to meet basic standards of Windows 11. The body is well built and so is the keyboard and trackpad. The laptop also has a built in SD card reader which you will most likely use owning this laptop. There is not much storage on the eMMC drive and it wouldn’t allow me to download a 11gb file. So having the ability to add in a SD card and it is not in the way/visible is helpful. It really should come equipped with a 128 GB hard drive. I cannot rate this laptop more than 3 stars due to the hard drive situation. While a value laptop, you should be able to download a file that’s only a few GB and not need an external solution. This is a great option; however, if you need something on the go and don’t want to worry about your primary laptop getting damaged, or again if you just have the bare minimum basic needs.

    No, I would not recommend this to a friend
Sponsored