Outlet EventEnds Oct. 26. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $199.99
Clearance
The comparable value price is $249.99

Customer reviews

Rating 4.2 out of 5 stars with 163 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the 14" Laptop's ease of use, affordability, and compact size, frequently praising its lightweight design and ease of setup. Positive feedback also highlights decent performance for basic tasks and satisfactory battery life. However, some users mention limitations with the amount of RAM and screen quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 163 reviews
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    The best laptop for the perfect price

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for the perfect laptop and came across this HP. And I'm glad I purchased it, It works great! This 14' laptop does everything I need it to do. Can't go wrong with that!

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    HP - 14" Laptop - Intel Pentium Silver - 4GB Memor

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop serves a temporary purpose. If you need certain features such as speed, backlight, and certain app compatibility, this little cutie is not for you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Good laptop for beginners. Can work on it for basic day to day tasks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 3 out of 5 stars

    Basic functions

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: HP Laptop Review: Basic Functionality for Everyday Use The HP Laptop with basic functionality is a reliable choice for everyday tasks. Its simple design and affordable price make it accessible to a wide range of users. The laptop's performance is sufficient for basic multitasking, such as web browsing, word processing, and light media consumption. Pros: 1. Affordability: The HP Laptop offers good value for its price, making it suitable for budget-conscious consumers. 2. Decent Performance: The laptop handles everyday tasks smoothly, thanks to its adequate processing power and RAM. 3. Portability: With its lightweight design, the HP Laptop is easy to carry around, making it ideal for students and professionals on the go. 4. Battery Life: The battery life is decent, providing enough juice to last through a typical workday without needing frequent recharges. Cons: 1. Limited Multitasking: While the laptop can handle basic multitasking, it may struggle with more demanding tasks or running multiple applications simultaneously. Consider upgrading the RAM if you frequently need to multitask with resource-intensive programs. 2. Display Quality: The display is functional but lacks the vibrant colors and sharpness found in higher-end laptops. If you prioritize display quality for multimedia or design work, you may want to explore other options. Recommendations: 1. Upgrade RAM: Consider upgrading the RAM if you often find yourself multitasking with several applications open simultaneously. This will improve overall performance and responsiveness. 2. External Storage: To free up space on the laptop's internal storage and optimize performance, consider using external storage devices for storing large files or backups. 3. Software Optimization: Regularly update the operating system and drivers to ensure optimal performance and security. Additionally, consider uninstalling unnecessary pre-installed software to streamline the system resources. Overall, the HP Laptop with basic functionality is a solid choice for users who need a reliable and affordable option for everyday computing tasks. With some minor upgrades and optimizations, it can provide a satisfactory multitasking experience.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Good for seniors

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For our needs, this laptop is fine. It isn't the fastest. It could use more RAM -- but we don't use it for anything requiring a lot of power. The display is good. It's lightweight and thin. Overall we are happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great First Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was exactly what I needed for school. Its fast enough and has enough memory to store my documents. I especially like the split screen feature that allows me to take notes on an online textbook and watch my favorite shows on Hulu with no loading issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Good laptop for K12 student

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This entry level laptop is powerful enough to carry out most of the school tasks. And, it is not good for gaming, not at all. It is so affordable, can be a good choice for K12 students.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Buy! at Best Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value great computer! Very fast very light clear screen and very user friendly even thou I'm a Mac person

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and speed is great. Its good to carry not heavy at all

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    pretty decent

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for work & school not for gaming. Netflix!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great First Laptop!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a first laptop for our 8 year old and it has been fantastic! It is durable, has great battery life, and is a nice little machine! Very capable, too!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 4 out of 5 stars

    Necessary buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact but very useful for the needed purpose. After initial slow setup, speed was relatively normal and picked up after every use. Great buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough memory and crippling S mode

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is at an attractive price. It's fine if all you do it read email and occasionally view social media, but the 4 gig of memory is really too small to do anything else without slowing the computer down, and it comes stuck in S mode, which almost no one should want. If you have the skills, you can upgrade the memory to 8 Gig for about $15 and you can take it out of S mode. I did not notice any slowdown after taking it out of S mode. I believe the slowdown only occurs if you load it up with programs that are running in the background. To upgrade the memory, you had to remove the two rubber strips on the bottom of the computer. Be very careful when removing the. It's each to stretch them out and if that happens, they will no long fit in their slots and there will be ugly bumps and they will be very difficult to get straight when you put them back.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome cheap laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with HP. I ordered this cheap HP laptop for my brother and he loves it. It’s easy to carry with great battery life and easy to use for his business on the go

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and move throughout this laptop. I needed 1 for upcoming school and this 1 had enough memory to get me through it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Shoot me...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shoot me --- This is a very good computer for the price - BUT. I needed a computer to run two programs for programming some devices I make (I'm an Electronic Engineer). Unbeknownst to me, this computer comes with a "safety" feature that prevents you from loading "non Microsoft approved" applications - so I couldn't load the two programs I needed. At first I had no idea why the programs wouldn't install then did some research. This safety mode is supposed to be easy to turn off - but the procedure failed - multiple times. I called Microsoft support (first gun shot to my head) and they said there is a bug and to reload the operating system and that will fix it.... Over 2 hours later - same thing - didn't work. Called back again (second bullet to the head) and this time they had me reload operating system again - and of course - that didn't work again. I called back once more (I shot myself in the groin this time) and they said to bring the computer back to the store, return the computer, buy another one and have the techs at the store turn off the safety mode... Great - I bought the computer on-line so I didn't have to go to the store. So after that call, I looked some more on-line and found Microsoft had a "Repair" version of Windows, so I download that and after another 2+ hours - I was able to turn off the safety function is 3 minutes - like's its supposed to take when the software works. I started in the morning to setup the computer, I was able to load the two programs at 11PM.... The Microsoft support team in India didn't mention the repair version - so maybe this version was released coincidentally later in the evening and I just happened to find the version before giving up. Once installed, the programs ran fine, and like I said the computer is well worth the cost. Hopefully Microsoft has corrected the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Unveiling

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The review. The look is great, sleek design, fat keys too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s lightweight, has a large screen, and runs well. It’s perfect for what I need for school and work. It’s also really affordable so you can’t beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great to do our books

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great, low-cost laptop. We bought it to do the books for our business. It's small, fast enough, and a great inexpensive solution!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered my HP Laptop from the Bestbuy App and received free shipping. It arrived in just 2 days. Easy to set up and works great! I absolutely love it! The price was great as well. I decided to order additional items a few days later and will be ordering more in the future.

    I would recommend this to a friend
Sponsored