Customer Ratings & Reviews

My daughter loves this computer. Touch screen, light, and easy to use.

Excellent quality for a very affordable price, easy to use touch screen and long battery life.

First time chrome book purchase. Touch screen, light weight and fast. Works great

New to chromebook family. I’m impressed, long battery & ease of use. Touchscreen is a plus.

Light weight, good speed, adequate memory, touch screen

I am an HP person. Long story short my HP Laptop’s screen cracked and I needed a replacement quick. I was a nursing student, single mom it’s Christmas time. The Best Buy rep presented this and it was just what I needed. It’s compact, long battery life, I have access to all Microsoft applications. It doesn’t lag it’s a definite great purchase I stand behind all HP products and a great price for a powerful device.

Great tool for my son school. Recommend for kids 5-10

Easy to set up all info saved to google imported. Fast yet works better than I expected.price was unbeatable. Did not want to splurge during Pandemic. Thanks for the Recommendation Best Buy!

I had to buy a laptop for graduate study after not owning one in over 13 years. I wanted something that was reasonably priced but yet provides the functionality I needed. I primarily needed the laptop to check school emails, view the weekly class syllabus, and completing assignments via Google Docs/Spreadsheet. This product did just that. The monitor is also a touchscreen, so that's another perk of it although I barely use it. The only issue I would have with this product is the speaker. I'll be on a video-conferencing call with colleagues, and it will cut off the sound, or it'll have this awful "static' sound. Usually, I'll just need to restart the app, and then it'll work fine. I haven't contacted HP yet, but I hope they'll be able to troubleshoot that problem. Otherwise, for the price that I purchased this product which was about $205 (after best buy rewards), I'd say it's a reasonably well-functioning laptop.

This is my first experience with a chromebook & so far its met my needs from web surfing, streaming movies, office applications, zoom meetings, games, social media, etc. The battery life last long, its light weight, and overall I'm glad I decided to give this chromebook a chance.

Great for browsing. Great pricing for its capability.

Needed a chrome book for 8 year old grandchild to communicate with teacher and classroom during school closing due to pandemic. This was perfect. It has everything needed for homework and zooming with school. Very good price. The sales woman who helped us make our decision was incredible. We appreciated her honesty about what we really needed!

Excellent touch screen chromebook ,easy to use and lightweight.

Easy to use and light, I like the touch screen. Very compact.

Took a little while to get going on this chromebook because I'm so used to computers(windows). I thought I made a mistake. Once I figured things out this is really nice to have. Good battery life(so far) , nice clear video and pretty fast. Only thing is the touchscreen is a little rough sometimes. I am happy I bought this.

This laptop is amazing, beautiful touchscreen display and very easy to use, lightweight.

Decent laptop that my daughter uses for school. She likes it

My grandson loves his new chrome book. It much faster and easier for him to maneuver through. I bought the same one for myself in August. That’s why I bought my grandson the same chrome book because it is perfect for his school. Not to mention I’ve always had great experiences with Best Buy. Your employee’s are great.

It has a touchscreen which I have ended up using much more than I anticipated. The only issue is the camera quality, it is not bad though but just fine for your regular video meeting, You cannot expect it to be as good as those higher price animals. Generally it is very effective to do school work, send emails, watch videos. Not bad for the price.

This Chromebook was purchased for our daughter who is in 7th grade. She has used it non stop and loves the touchscreen feature. It boots up very quickly and the battery lasts all day with constant use. The only con she has mentioned is that many of the games she plays appear as games for a mobile device and not for a full screen computer. Overall it was a great small computer at a great price.