Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $370.99
Clearance
The comparable value price is $529.99

Customer reviews

Rating 4.5 out of 5 stars with 30 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the 15.6" Touch-Screen Laptop for its lightweight design, making it easy to carry around for everyday use. Many customers also appreciate the affordability of the laptop, considering it a good value for the money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 30 reviews
  • Pros mentioned:
    Light

    Rated 4 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good laptop. No issues so far. So far been around a week with this laptop. I wouldn’t give it a 5 yet until I know if it’s completely good but tbh it’s the same as the pic but little more thinner. Super light big. Trust me this a computer you’ll wtb. I’m currently using it for college. Love it. So get it. Don’t miss out on deal on this.

    I would recommend this to a friend
  • Cons mentioned:
    Smaller computer

    Rated 5 out of 5 stars

    Good starter laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked really well for me as a first year in college. Good but I personally think a smaller computer is better for me.

    I would recommend this to a friend
  • Pros mentioned:
    Good price, Numeric keypad

    Rated 4 out of 5 stars

    Good laptop for the money!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the money!! I bought it for replace an old laptop we use for literally everything at home... that means it's carried everywhere, with all that implies. This one has been working perfectly, and I live the numeric keyboard on the side, makes super easy to enter any numerical data!!

    I would recommend this to a friend
  • Cons mentioned:
    No hdmi port, Smaller computer

    Rated 5 out of 5 stars

    Great for its price, runs fast!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife for work. She loves it. Even bought a nice sticker skin for the outside of it. No real complaints aside from a lack of ports to plug things in. Also has no DVD/CD drive so you have to buy an external one if you need DVD/CDs. Smaller hard drive on it. But it is very fast since its SSD.

    I would recommend this to a friend
  • Cons mentioned:
    No hdmi port

    Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the computer is is working well. The mousepad clicks very loudly which is something I do not like. I have to get use to not having a hdmi port. I wish the keyboard had a backlight and that they were not flat and slick.

    I would recommend this to a friend
  • Pros mentioned:
    Numeric keypad
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice replacement for my Chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent laptop for the price. I do like having the touchscreen and numeric keypad… Makes a big difference. I was very surprised the battery life isn’t as long as I thought it should be

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Awesome laptop, high quality item.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable laptop / software. It is really light in weight, easy to carry around. Wife loves it, got it for her on her birthday.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    HP Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. I wish the product had been in stalk so I could see exactly what the features were. Little disappointed the computer only had a very few USB ports. ReNae Hedges

    No, I would not recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The only issue I have is that I can’t see the keys good in darker light but I bought a light that attaches to the top of computer and it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size/weight laptop with side number bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second computer of this model that I bought (the first one had to be returned to my previous employer - no issues with it). I like that the screen is big but not TOO big and still fits into backpacks, luggage pockets, etc and I love having the keyboard on the side since I do a lot of data entry and it makes such a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Good price

    Rated 3 out of 5 stars

    A simple laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine and looks good. I’ve just had some problems with the system. Good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 4 out of 5 stars

    good purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks good. works well. no dvd player, but that is no big deal to me. might be to some. light. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Good price

    Rated 4 out of 5 stars

    Knew laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good upgrade from what I had. I would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Color accuracy

    Rated 3 out of 5 stars

    okay!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer. It is fast. Color is a little off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    light weight !

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday use! Light and easy to tote around.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Purchase of HP laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always buy HP and from best buy, knowledgeable and friendly

    I would recommend this to a friend
  • Pros mentioned:
    High school

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for my daughter, she uses it for high school .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been working great for me for school! Totally recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comparable Quality for a lower price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop seems to have everything I was looking for at a reasonable price. For the performance specs that it has, and being touchscreen, it is hard to find a better deal. The build and weight are excellent for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on learning a new computer. We bought this laptop on line and picked up curbside. It was an excellent experience.

    I would recommend this to a friend
Sponsored