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Customer Ratings & Reviews

Your price for this item is $347.99
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The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 699 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the touch screen, price, ease of use, weight, solid state drive, and performance of the laptop. They appreciate the convenience of the touch screen, affordability, user-friendly interface, lightweight design, fast solid state drive, and satisfactory performance. However, customers are negative about the storage space and battery life. Some users have concerns about the limited storage capacity, while others find the battery life to be too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 699 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazes me how improvements are constantly being made, keyboard buttons press nice and have a great feel when typing, the thing boots fast and works amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to operate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new computer...its easy to operate Its lightweight, so I can take it on a trip....I would recommend this computer...and I like the silver cover...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second time coming to this store, I had bought a laptop that was a bit overqualified for my school career at first. This laptop is sleek and relatively light, for the size, with a touch screen and plenty of storage space. It’s battery life is apparently good for at least 6 hours of continuous use, but I haven’t tested it out yet. It does stay charged at rest for days at a time though. I’m satisfied with the purchase I made, but just know that the screen does NOT go all the way back. I didn’t check before I bought it, but I can still work with it as is.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that it is hp, I have always gone with ho and they always perform amazing, I also love that it is touch screen!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for my middle schooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, and was ready for use right away. My middle schooler wanted a laptop and this wasn’t too expensive so it fit in my budget. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect for travel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This light weight compact laptop is perfect for travel. I just put it in its case and take it every where I go. Works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love the touch screen on this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. The touch screen capability is amazing. Makes flipping through pages so much faster and easier. Great value as well overall.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm liking the laptop . It's difficult to review after only a couple weeks . It has very good picture and very good sound . I love the touch screen , I would recommend this product .

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a year ago, and it has been a great purchase. I love the touch screen and the price was great!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP with a AMD Ryzen 5 is my first with an AMD chip, and I am impressed. Smooth, fast and reliable. The touch screen is a major plus as well.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, far this has been a great laptop. Easy to setup. It's used mostly for home purposes, but it's fast and battery life seems to be very good.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has not failed me yet. I don't really fo much besides college work on it, but tge only downfall in my opinion wpuld be the small amount of storage on thia particular model.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great for first time users

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lap Top is the perfect size. Easy to handle and carry to and from meetings. It is my first Lap Top and it is so very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Nice touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of use, but I only wish it had Word on it. I can't open some of my work without Word. I really don't think $99.00 is a good price for just using it once in a while.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good computer but does not have much space that our prefer.Touch screen is too sensitive and the Internet connection is slow but overall I give four stars for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget Layup Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the largest hard drive but it is solid state so this system runs very well. The AMD processor is faster than I thought it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    GIFT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a gift for my 72 year old brother. took him a bit being a dinosaur but he finally got the hang of it & is really enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it very much enjoyed the lap top it is alots of really fun I really like how it I can touch it

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, touch screen and all of the latest technology. There is a lot of competition out there but this is a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was actually looking at a different laptop, Best Buy associate recommended this one, and I am glad, fast as lightning...love it!!

    I would recommend this to a friend
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