Customer Ratings & Reviews

So far it's been pretty good. I really do like the responsiveness and the large screen. Thus far I have nothing bad to say about it and I also have nothing 5* to complain about either. This is why I am rating 4 star. I had a smaller computer last year and this is excellent upgrade. I do really like the large GB and the large RAM.

The laptop is nice and like others the keyboard does feel a little on the cheap side. I do not find it too hard to read the letters or numbers on the keyboard like others do. I do get a few hiccups every once in a while, when I have a few windows open etc as I hear the fan kicking in etc. The laptop is fast and loads quickly when I switch it on. It holds a good battery charge and but nothing fantastic. I am having trouble with an older HP LaserJet printer I have as it will not print on both sides of the page. I think this is an issue with windows 11 S mode. The HP printer works great on windows 10 but not on 11. Screen is a little on the soft side, but it is ok, it's in the specs so cannot complain too much. I am thinking of going off S mode as it will not let me get updates directly from HP but only through Microsoft store etc. I have had several HP's over the years and this is a nice one. I got a good deal, best buy rep was wonderful and helped me with the price match online before I purchased it through the BB website. Thank yout BB rep.

Touchscreen is good, durability is good. I’ve use this laptop for two years now and I’m very satisfied with its performance throughout my work history.

It works for what we need it to work for! We are having a few issues with start up already, and it's been less than a year of usage. But it is my husbands computer, and I don't think he's ever turned it off. Love the touch screen, and it's not too heavy.

So far so good had computer for over a year. Good speed and loved that is touch screen

amazing laptop ! great battery life ! perfect for everyday use! checking emails, online shopping , love the touchscreen option . but dont use it much . most of the time i forget its touchscreen. overall i would 100x say get it ! worth the money ! had no issue with it

Best and simple labtop to ever be used! Use for my work as a nurse and has lasted a long time.

Not the best SSD but very highly quality for price and if you need a big screen with a good price this can be the one

Works well. Love the touch screen. Easy to use and maintain.

so far so good. The battery life is great, and i have really enjoyed the touchscreen. The screen resolution is great for watching movies. My biggest concern is the keyboard and keys themselves feel rather flimsy. But I haven't had any issues yet after a month or more

This computer is used for school from since 2023 and still going strong. It gets the job done. Very efficient, no lagging

Purchased this laptop for email, social media, and limited shopping on internet. Speed of SSD hard drive is amazing and processor meets all of my needs. Display is sharp and bright, and I love the touch-screen option. Good purchase.

Very pleased with this model. Because the price was so reasonable we were concerned it would not meet our needs but find it to be better than expected. The speed is an improvement over our laptop that we replaced as well as the screen size and its clarity together with the battery life. Overall we would recommend this product to anyone surfing the net, creating word docs and ledgers, and storing photos.

So far so good with this laptop. The touch screen works well. It is reasonable fast for what I need it to do. The only reason I gave it 4 stars instead of 5 is the battery needs recharging after 4 hours of steady work.

This computer has been fast and reliable for years. Bought it back in 2022 before everything and after this many years it finally stopped working. 100% would but it again if Best Buy still had it in stock.

Absolutely love my laptop!!! The touchscreen is the best, compact and lightweight.

I got this for my mother, and she loves it. It does everything she needs it to do very quickly. The touch screen is more of a novelty for her, but it works great. She really likes that it has a full numpad on the side, too.

I love my HP Touch Screen Laptop! The first-time setup was fast and easy due to great step by step instructions. Love the touch screen and the ability to find what I need with the touch of a finger. I would definitely recommend this laptop to anyone!

Very good computer. Nice speed and processor also. I loved the sleek design. Great buy.

Great laptop! Starts with ease and loads fast. I work remotely and on a network server. I haven’t had any issues. I have to have multiple programs open at once and it performs very well! Great value too!