Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $479.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 105 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

92%
would recommend
to a friend

Customers are saying

Customers find value in the large screen, affordable price, and fast performance of the 17.3" Laptop. Many customers mentioned that it is a great laptop for school work, playing games, and browsing the internet. While some customers find the keyboard to be overly sensitive, the majority of customers are pleased with the laptop's features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 105 reviews
  • Rated 5 out of 5 stars

    Quality product, outstanding features, fast laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third HP laptop I've owned. Well designed, efficient features with great speed at a affordable price. Recommendation this laptop as great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what I need it for. Haven’t used any games or anything on it. Just school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop fits all my needs for college and home. It's fast and reliable for all my tasks. Plus, the storage space is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my daughter to use for school projects. This laptop works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my wife. Was hesitant because it is windows 10. But wow!! Glad i made this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great performance for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the faulty fan (which I assume is a fluke) it is a great purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop and I find that it is very easy to setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginner laptop for handling documents, light streaming and school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE MY HP LAPTOP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the only laptop I would purchase for its reliability & performance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice 4 sight impaired

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 aperson w/cataracts &better processor, works well 4 me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop For The Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop does everything I need it to do. Price was right. Very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Vista system. Not yet up to speed with Windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast harddrive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast harddrive with plenty of data capacity, low latency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for my wife in school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer no problems at all would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the computer for my inlaws great for an older person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop computer does everything HP says it does!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow! Plastic body looks cheap. Poor performance.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    it only has one hour battery life .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my #1 lap top and I had no idea it would only have a one hour battery life !!!! . when I looked up the review it said it had 4 to 6 hour battery life !!! now I have used it a few times and it goes dead in one hour MAY BE a hour and a half . not what I was told !!! .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bad performance

    Rated 1 out of 5 stars

    It’s bad

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible performance! Hard drive has died after 1,5 years. Also bad customer service at Best Buy, it’s almost the same to fix it or to buy a new one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Gaming

    Rated 5 out of 5 stars

    Amazing Quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is completely worth every penny. It is very fast, has acceptable storage, and even loads games pretty well. Definitely worth the cost.

    I would recommend this to a friend
Sponsored