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Customer Ratings & Reviews

Your price for this item is $534.99
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The comparable value price is $629.00

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 3,909 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just buy it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best chromebooks on the market for the price. I couldn't spend a ton of money but really wanted a chromebook. It's been one of the best laptops I've ever owned. It is very fast and perfect for what I need. The extra bells and whistles are excellent! If you're looking for a budget yet quality chromebook, get this. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for what we needed it for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this simply for Zoom meetings and anything else that would be distance learning related. So far, it has performed well above our expectations. If fully charged, the battery will last an entire day as of now. One note, the webcam has a switch for quick shutoff. It took us a minute to find that when we were setting up the camera within the software packages.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set it up but easy to use very fast computer. My wife loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Chrome Book for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a MacBook by any stretch but for $399 it is more than adequate - I’m still learning how to best use - only issue I have so far is if you pause over a link it automatically opens whereas w a Mac you need to click on it which I prefer - Apple has priced many of us out w the high cost of their products so I as well as others will look for a more cost effective options for computers, iPhones and iPads etc. in the future

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Premium Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome Chromebook. I purchased it for my 2nd grader for schoolwork, but I use it as much as he does (outside of school hours). Screen is great, the tiny bezels make it look amazing, tablet mode is very versatile. My only issue is the limited availability of the USI pens for it (not a shortcoming of the devices, but HP's inaptitude fro supplying enough units).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value! Wonderful Chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Will be using it for classes and general web browsing, emails and streaming. Worked out of the box, no issues whatsoever. In terms of specs, the value is great - cheaper than a Pixelbook with better processor. Unless you are in need of a higher performance model to do work like video editing or gaming, this does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually use a windows computer but I am so tired of updates and restarts. I am not a big computer user, So when my guy at Best Buy suggested a Chromebook I was ok with that. I love my Chromebook, it is fast and I love the light up keyboard and it almost feels like a big Android phone which I am ok with. I am a big fan of anything HP.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to set up and to use. Love the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Easy to use and fast. I like the touch screen as well .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially for the $350 Black Friday price. My wife loves it for the things she needs a laptop for, mainly streaming shows with a few tabs running in the background. It's snappy quick with the 8GB RAM and a really nice build quality, feels like a $1000 laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Very good item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop touch screen and all, very user friendly great price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect Laptop Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit nervous about switching to a Chromebook from Windows, but I'm glad I did. I caught this HP on sale and it's a great value for the money. The keyboard is nice, the screen is very bright and vibrant, and I really like the feel of the touchpad. I've been able to run spreadsheets and edit photos with no problem, so the processor is plenty strong. Just make sure to get a USB-C adapter and you're good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the battery doesn’t die as often as others. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Pleased with my Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer - love the touch screen feature and the overall look and feel of this computer - the fingerprint security is a plus and the tablet feature is awesome that it can go from laptop to a tablet in simple move of the keyboard. It works well for creating documents, streaming, browsing and online shopping. So pleased with my purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    10/10 would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast laptop at a very good price (sub $450). No regrets switching to Chrome OS.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Ideal for high school students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use great graphics good battery it so good the wife wants one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use chromebook. Very simple to navigate. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Awesome chromebook

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chromebook. Lightweight, fast, Backlit keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and weight are good. The screen is vivid. Keyboard back light is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Thanks for the stimulus check and the sale!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love it! Versatile, lightweight and easy to set up.

    I would recommend this to a friend