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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,909 reviews
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great Chromebook!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for the price. Easy to use, and love the touchscreen!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and a lot faster then windows and its agreat size

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GREAT CHROMEBOOK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent chromebook. The build quality is solid, keyboard has a nice tactile feel and has back lighting and the I-3 processor for a chromebook is overkill but gives the chromebook lots of speed when manuevering through different applications.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for College Students!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast speed, fits in backpack nicely, able to get classwork done much more efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Slick interference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Battery lasts well and the screen looks sharp.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for use by kids for daily homework!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to purchase it, however kids have been using it on a daily basis for their homework. Also, due to COVID-19, teachers now post online everything that they used to send in paper before. Kids find a cromebook much easier and faster to use, than a windows laptop. Big screen and good quality so far, highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fast and high quality Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent performance and full with ports and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased it it was fast (and still is), very responsive and everything I am looking for. I use it primarily for work... BUT it keeps semi crashing! I guess the nature of what I do with downloading so much to the computer itself can cause some lag. Geek Squad recommends me having them clear it once per month. Other than that I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great laptop for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: Laptop opens 360 degrees and can essentially become a tablet. Looks very sleek. The battery life is awesome. I mainly use the laptop to work online and have watched some netflix on it. It is great for those purposes. CONS: The mouse pad on this laptop is probably one of the worst that I have used on a lap top. For example, it is very difficult to highlight/cut and paste text. I use a separate mouse, so it solves that problem. The touch screen seems a little glitchy (sometimes I have to press on it multiple times to get it to do what I want) and it only has one USB port (which I use for my blue tooth mouse, so I have to remove it to save anything to a thumb drive). I bought the laptop for around $350 on black Friday and it is a huge improvement over the last HP laptop I purchased for $500 a few years back. Overall I am very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great laptop for my 7 year old

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, quick and efficient. i had originally bought the samsung chromebook and i had to return it bc right out the box it was having software issues. i exchanged it for this HP chromebook and i couldnt be happier. My daughter uses it for her online schooling and it hasnt given us any problems at all. i really do recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My Son loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 14 yr old wore out his old chromebook after 4 years of hard use, so we got him a new one for high school this year. I have an HP almost identical to this but not the Chromebook version. He liked mine so much that this is what he chose. He loves it. Good size to fit in his backpack for school yet it's not too small of a screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it, easy to use, touchscreen is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great Chomebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to use. Fast works good. Have to download stuff to print.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Fast sleek and stylish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing machine. It's very fast. Sleek and light

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    is great for around the house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses it for everyday things around the house. It's light and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Excellent 2nd Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighted keyboard for the win. Great battery life. Perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP touch-screen Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Chromebook for my grandson to use with home schooling during the pandemic. I checked with him today and he said it is working perfectly. I did find some youtube videos to show him how he can take full advantage of the features, I don't think he was aware that he could use it for more then zoom class room meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, lightweight, easy to use. Best gift

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Very satisfied thus far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little chromebook Great keyboard Very fast Quality touchscreen

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Touch screen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Wonderful Performer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new HP 2-in-1 14" Chromebook is an absolute pleasure to use. It features great build quality, outstanding speed thanks to a 8th-gen Core i3 processor, fantastic display, and great battery life. I believe Chromebooks are a product where you get what you pay for... to a point. The HP is nearly on par with Google's PixelBook at a significantly lower price making it a great value in the Chromebook space. Here are the positives: - Nice aluminum finish and white plastic lid that feels refined and not cheap at all. - Fast, fast, fast. This is a combination of ChromeOS, the Core i3 processor, and 8GB RAM. You really don't need more than this. - Runs Android apps and Chrome apps side-by-side. - Display has good color reproduction, above average brightness, and responsive touch layer. Also being 1080p is a big plus for a Chromebook. - Battery life has easily been 10+ hours before reaching 10%. I used it most of Sunday while watching football and found it with 40% charge left. - Solid Wi-Fi and comes with two USB-C ports and a headphone jack. My only real cons: - It's kinda heavy - Android app support is still a little flaky. Ran into a few Android apps that didn't want to play nice, but this is a ChromeOS issue not the notebook itself. Android support continues to be a work in progress. - Speakers are fairly thin sounding. They do the job, but headphones will be the better bet for music listening. Coming from WIndows and Mac machines primarily, the Chromebook is a breath of fresh air. Runs fast, no fuss, and allows me to do most of what I do already thanks to Chrome and Android. The inclusion of Android support last year in ChromeOS really changes the game for Chromebooks. Yes, you could spend less, but you will be compromising somewhere (less screen, less speed, or less battery life). You could also spend more, but why? This is a fantastic secondary computer and possibly even primary depending on your needs. It is a great deal at MSRP and a screamin' deal when found on sale. If you have never used a Chromebook before this is the entry point in my opinion. Do yourself a favor and give it a shot. I think you will be as impressed as I am.

    I would recommend this to a friend