Customer Ratings & Reviews

good: - very good build quality - keyboard is very nice - trackpad is good - fingerprint sensor is super fast and accurate - the i3 processor is powerful enough for various tasks, ie browsing/some light gaming bad: - screen color reproduction is ok, for red it was bad as it looked more orange than red - speakers are weak

Our computing needs were basic, emails and writing papers. This chromebook handles our daily need without a problem and has the capibility to do all the advanced stuff, podcasts and such, when we get there. 20 tabs open without any slow down. User friendly and ready to go right out of the box. Would recommend this computer to a friend.

Great dual use computer with wonderful features, camera quality is good, I was able to pair it to my phone and send and receive text (samsung), to my surprise it has a screen shot feature, I love the alternative for word! I can work online and send out files and they can be looked at and worked on live in real time!! All in all great laptop!

Great chromebook. Great battery life and very fast.

After much research, I Purchased this for my mom; so far it’s been easy to set up and use. Appreciate that it is light weight and smaller than other 14” screen units. Bonus the speakers are great and don’t need to be amplified. Additionally, Best Buy made the transaction quick and seamless. Thanks!

I feel like this chromebook is actually a pretty good one. The specs are good, the screen is good-enough, the weight isn't too bad. Overall it's a solid value. My issue is that screen has come off the back of the laptop lid, so I can actually see behind the screen. Mine is only a little over a month old and had basically light use on my desk. I haven't even left the home with it. It just started coming off one day. Unfortunately BB's return policy only extends to 15 days. I contacted HP, which is where most of the negativity comes from. I'm in my 40's, and dealt with several different companies as far as defects go, and HP is absolutely pathetic to deal with. Their support website is certainly not geared towards individual non-business consumers. After several attempts of getting it sent to HP for repair, since this is obviously a manufacture defect and within warranty, I'm giving up. HP is awful. So I just wouldn't buy this laptop unless you're going to pay for the BB warranty. Expensive lesson learned.

Very nice laptop, super fast and easy to use .,,,,,

Purchased a couple of these for the kids to start the school year off, given they are operating with a 100% digital option. It was very difficult getting it, but that was because of UPS and not Best Buy. I am very satisfied with the purchase, the kids love it, and my wife uses it to surf the web as well.

I got a great deal of this model after Thanksgiving weekend and everything works perfectly. The ChromeOS also got updated from time to time and I can see the functionality is getting richer and better. In nowaday's world everything is on cloud so there's no need to have a large local hard disk.

Much better than expected, I have experienced no limitations and it does everything I want to do. Long battery life. Appears to be a quality well-made product and I have been giving it a lot of use since I bought it. Really like the back-lit keyboard.

Got for granddaughter for school. The keyboard feels like glass. The 360 tablet is versatile. It is fast. It’s a lot of machine and end should be great school assist for a few years. She looks forward to Zoom classes on her Chromebook. I may purchase another for my house. I like the built in security.

Great purchase, love the color and sleekness of design. I use it for school and streaming, works well. Easy to type and do school work on, feels light compared to other laptops where you have to touch the keypad way harder. Love the “tablet-like” feature of it too.

I use this every single day. Does most of what a Windows PC will do, great build quality, no viruses or Windows Slowdowns. ChromeOS screams on this hardware. LOVE IT. Not a replacement for a Windows device, but makes a really great Kitchen PC

User friendly, light weight , love the touch screen option

I have several Acer Chromebooks and this has a more premium build quality. The screen is brighter than expected. It was snappy and quick and handled my daily work fine. I need something more robust and can handle a zoom virtual background (not supported on any chtomebooks) so I had to return it. Definitely worth the money when on sale!

This is an amazing computer. I love the light up keyboard which was an unexpected bonus to a great quality product! College work has been a breeze as well as virtual classes on this device. HP is the best product ever and so is Chromebook. The $100 student discount helped.

I ordered online for curbside pick up. When I arrived the team was fast and friendly. The Chromebook was a gift for my daughter and she absolutely loves it! She loves the touch screen and the fact that it can fold like a tablet. I would definitely rate the computer and transaction 5 stars!

Got this for my wife for her online classes. It quickly turned into a “work from home” computer for myself after she graduated. There are some options not allowed, so that kind of stinks, but it does everything you’d need it to.

I purchased this the on special and I'm very pleased with the I3 processor,backlit keyboard and sturdy construction. Starts up very fast and and is very responsive. Very easy to use no antivirus required as it is a Chromebook. I would definitely recommend this great portable solution for business or school!

bought this for my daughter, with the lock down and having classes online, this was much needed for her classes. she is very pleased with her new lap top. you will not regret the purchase and the touchscreen is great. all lap tops should have touchscreen capability. for general use it's a great buy