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Customer Ratings & Reviews

Your price for this item is $534.99
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The comparable value price is $629.00

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,909 reviews
  • Rated 4 out of 5 stars

    almost a regular laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty powerful chrome book. seamless UI. the mouse pad gets a little sensitive if you rest your hands near the mouse pad, but other than that im supet pleased with my purchase. super fast and powerful relative to other chromebooks ive tested out.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop and configuration. It looks visually pleasing with an elegant design. I love the touchscreen and user interface which is very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great fro school

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for school literally non stop for about 6 months now and its been great, honestly if you have a samsung then its just like using your phone but in laptop form. Its not slow and quite comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good but pricey

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a replacement to his previous chrome book. So far he loves it. The quick response and and screen size is perfect for his Google Classroom. It's a great unit, I just think it's a bit expensive for a chromebook for a 9 year old.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is extremely fast . Much improved Chrome OS since last time I tried it and since you can use Microsoft Office, it becomes a nice alternative to a Windows based computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even better than I'd hoped!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPad is getting soooo slow and I was waffling between a basic one that will be outdated soon, or the snazzy new ones that are too expensive. But I've also been considering switching to a Chromebook for a while so when Best Buy ran a sale I decided to go for it. With this I get a bigger screen and a keyboard I can use when I need a laptop. The 2-in-1 thing means I can easily flip it around and stand it up like a tent on my chest when I'm laying in bed and use it like a tablet. The backlit keys are super helpful at night. I've had an Android in the past and I use Chrome on my computer so the switch hasn't been that hard. Now I'm thinking about switching my phone over when I'm up for a upgrade lol. The only "bad" thing I've noticed is that when I play a big hidden object game the fan runs almost constantly, but it's only that app and it stops almost immediately after I close the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially this Chromebook was a little expensive but when it went on sale I had to jump on the deal. Excellent is what I have to say. Super fast and the size is perfect. Don't need much more than this with a Chromebook. The backlit keyboard is also a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I picked this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was more than hesitant to purchase a chromebook because of the limitations I'd heard about MS office not being compatible. I was buying this so that my middle school daughters would stol using our other PC. Its turned out to be perfect. The girls have chromebooks at school where they use google docs for everything so they have mastered our chromebook. The dont need MS office bc they use Google doc and the one time we did need to print, we emailed the doc to me and I printed to out wireless printer from my phone. I haven't tried to install the printer drivers, but am told you can. Other pluses are how fast it turns on and off...no warm up. Overall good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Laptop look good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop screen IPS color look good , speaker good , only one thing i don't like the hot air blew out too hot at the bottom and on the surface of keyboard when i just use laptop about 30 minute .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best Chromebooks I've ever owned! It is very fast, and you can run multiple applications at once and it won't bog it down! I wish that someone would make a great 12" tablet alone. Until then this is the bomb!!! Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    highly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the better laptops i have purchased. it is extremely fast, which was surprising due to how inexpensive it is. I have used multiple tabs and have no issues yet. All in all i recommend this Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn't sure if the Chromebook was the right choice. I made the right choice. We needed something for my son's homework. It is perfect. Connects to everything he needs. Long lasting battery, backlit keyboard. Just perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very Sharp Looking

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, beautiful device. Battery goes forever. Screen is little dark, even on brightest setting. I like how there is a type C connection on both the left and the right sides. Chromebooks are great for school and can do everything a student needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Light, Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new laptop, Chromebooks are easily the way to go. Just depends on what you do with them. Email, FB, Web, light word, excel, etc.. then get a CB. Inexpensive, and more or less secure and update them selves. Whats not to like.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for distance learning.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our 3rd grader currently doing distance learning due to covid. I couldn’t think of a better fit for this time. The fact that it can be used as a touch screen, laptop, or a table is huge. We highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit heavier than the Samsung Chromebook 4+ (and a smaller screen), but it works so much better! I carry it everywhere and I love the touchscreen and ability to flip it around and turn it into a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have quite a few computers. My main machines run Linux but I also have some Windows machines. This Chromebook is the first Chromebook I have owned. I have spent a lot of time with it and I am very impressed. The keyboard and the touchpad are excellent for a laptop. The monitor is also very nice. The Chrome OS has a small learning curve for people who have only used Windows machines but once learned it is easy. Chromebooks are a delight compared to Windows machines. Updates are easy. No antivirus worries. This machine can run Linux apps and I installed LibreOffice. But Chromebooks are really machines made to work in the cloud with Google Docs or even Microsoft One Drive and Office in the cloud. It is a slightly different way of working but is very good for most users. I bought this laptop when it was on sale and I feel it is well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked wonderfully for my schoolwork! I use it constantly and its so easy to move around when I move throughout the house or to school! Its not complicated to use and I cannot stress how affordable it was.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for traveling and this was perfect for web browsing, email, and entertainment. Well made and good choice for those who prefer the Chromebook operating system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Black Friday Ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son because he needed it for school. Another amazing Black Friday deal from Best Buy. My son only uses his new chrome book for school. He’s no longer stuck at his desk all day! Thanks Best Buy!

    I would recommend this to a friend