Customers praise the 962XL High-Yield Ink Cartridge for its excellent ink quality, overall performance, and ease of use. Users also appreciate its compatibility and simple installation process. The primary concern expressed by some customers is the product's price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 777 reviews
Pros mentioned:
Compatibility
Rated 5 out of 5 stars
Printer stayed in love
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had previously bought two cartridges from a different seller, but returned them because my printer flagged them as altered and not original. So, I took the printer to Best Buy, hoping they could fix the issue. When I got there, the tech guy simply told me to buy their cartridges, as those were the originals. I did—and boom! My printer fell in love, and it’s still smitten.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Flawless
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to change and works great in my HP printer. It loaded and worked flawlessly!
I would recommend this to a friend
Pros mentioned:
Ease of use, Ink quality
Rated 5 out of 5 stars
Smooth Ink
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to insert into my printer and lasts extra long
I would recommend this to a friend
Pros mentioned:
Ink quality
Rated 5 out of 5 stars
USE THIS INK!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the ONLY ink I will use for my printer. I believe it is also the only ink available to use in my printer. So I heartily recommend it. And it is very black.
I would recommend this to a friend
Pros mentioned:
Ink quality
Rated 5 out of 5 stars
HP962XL Ink Cartridge review.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great HP replacement. Gives great yield with bright black colors and crisp lettering. No smearing, etc.
I would recommend this to a friend
Rated 5 out of 5 stars
Associate
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional every time I go into the store. Theirs always an associate to help me with my needs. Assist where needed and distance where to go if needed.
I would recommend this to a friend
Rated 5 out of 5 stars
damaraswings
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product. The color value is wonderful for my photo prints.
I would recommend this to a friend
Pros mentioned:
Ink quality
Rated 5 out of 5 stars
hp ink
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always buy hp ink for hp printer. had previous trouble of remanufactured
I would recommend this to a friend
Pros mentioned:
Ink quality
Rated 4 out of 5 stars
Long lasting ink cartridges
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ink cartridge refill lasts about 1 year. Good value purchase.
I would recommend this to a friend
Pros mentioned:
Ease of use, Ink quality
Rated 5 out of 5 stars
HP Ink
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great ink. Always performs well. Dry's quickly. Easy To install.
I would recommend this to a friend
Pros mentioned:
Ease of use, Installation
Rated 5 out of 5 stars
Have no fear!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had some trepidation that replacing the ink cartrige would be a problem but it was smooooth!
I would recommend this to a friend
Pros mentioned:
Ink quality
Cons mentioned:
Price
Rated 4 out of 5 stars
Expensive, but Has Decent Lasting Power
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This XL cartridge is expensive for what it is, but it seems to last OK in our new HP-9025 printer. We previously subscribed to HP's "InstantInk" monthly program, which they give you free for a couple of months, but then they cleverly disguise the terms, and it ends up being kind of a rip-off. Plus it's invasive as HP is constantly monitoring the printer in our house, and will actually shut down the printing capability while using the InstantInk cartridges if our modem loses Internet connection, even though we have full WiFi capabilities within our house - This was disastrous once when I was printing reports one evening for an important out-of-town presentation the next day, and they just arbitrarily shut off my printing midstream because our local Spectrum cable Internet was doing maintenance. All other functions were fine, and the machine was full of paper and ink, but Big Brother HP decided to shut it down! HP is also impossible to communicate with unless you are satisfied speaking to a braindead chatbot!...Anyway, Best Buy prices for these cartridges basically seem in line with with everyone else, and shipping is free, so I prefer purchasing from Best Buy because they stand by their products.
I would recommend this to a friend
Pros mentioned:
Installation, Overall performance
Rated 5 out of 5 stars
HP - 962XL High-Yield Ink Cartridge - Black
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. Easy to install. Quality product. Would buy again.
I would recommend this to a friend
Pros mentioned:
Ink quality
Rated 5 out of 5 stars
Ink a dink a cartridge of ink
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
its ink. I installed it, It inked, it inked well.
BB had the best price vs another brick and mortar store nearby and even online at amzn, wally world and his friend Sam
I would recommend this to a friend
Pros mentioned:
Ease of use, Ink quality
Cons mentioned:
Price
Rated 5 out of 5 stars
Works Exactly as Expected!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good purchase and the black ink worked exactly as I needed it to!
PROS:
- Nice Packaging, Very Easy to Install
- Lasted me about a year before having to replace
CONS:
- I wish it was a lower price but when has anyone ever said "Wow Printer Ink is Cheap"
I would recommend this to a friend
Pros mentioned:
Installation, Overall performance
Rated 5 out of 5 stars
Ink purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install and have printer back and operating correctly. Sales guy was helpful.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
i don't have a title
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great price great price great price great price!!!
I would recommend this to a friend
Pros mentioned:
Ink quality, Overall performance
Rated 4 out of 5 stars
Print cartridges
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The hp print cartridges are quality and work well.
I would recommend this to a friend
Pros mentioned:
Ink quality, Overall performance
Rated 5 out of 5 stars
Product is as expected and delivery was quick.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The quality is as expected. It lasts for a long time, but depending on how much you print, it's always been a good six months for me to reorder. Delivery was great arrived in good condition.
I would recommend this to a friend
Pros mentioned:
Compatibility, Ink quality
Rated 5 out of 5 stars
Good service reps Best Buy & good print cartridge
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I went to Best Buy to search for the print cartridge. It was evening and business was slow. I was directed to an aisle in the rear and searched the shelves. A nice young woman assisted me . Then she called a man to come take my order; it wasn't in stock. He too was helpful and friendly. Beyond good customer service, the cartridge fits perfectly into my printer and I now have a good supply of black ink. Very satisifed.