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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,295 reviews
  • Rated 5 out of 5 stars

    Aweaome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a great price easy to use right out the box.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Worse purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer did not last even a month before it was before the geek squad for repair; the same people who could not even load the replacement harddrive properly thus requiring me a 2nd visit for repair. This computer has been nothing but problems and was far over priced for what I actually got. Worse part, I saw a better computer just a few weeks later that had all the features I wanted for a better price than I paid for a problematic over-priced paperweight that has less features and isn't worth the circuit boards inhabiting its broken interior. I will definitely take a long time before I purchase a computer from Best Buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I've been looking for. Love it! Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very flexible and mobile for any type of project or work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality is wonderful. Shorter cord than he would like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Touch Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop, thank you HP for it, I sure use it daily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far im excited and pleased with my newaptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually talk to a geek to recommend items that meet my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great business laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been easy to use and the touch screen is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my work, exactly what I wanted. No regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for email and bill paying. I got Microsoft word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my daily use. love that is compact. great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Still learning some things. Will take time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the necessities I need for a small home business

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My daughter likes it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good reliable computer using it for school and college

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you like windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's tough coming from a Mac to windows. A lot to figure out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for a great price, picked it up on Black Friday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service and cuality thanks for your services

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Having Issues with Laptop Already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't turn on laptop less than two weeks after purchase. Called HP and they helped with issue. Having issues now with display going off every minute no matter how many times I change the setting. Had an Envy prior to this one and loved it. Not so thrilled about this newer one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my laptop purchase , very slim and modern .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had several HP laptops. Excellent laptop for the price.

    I would recommend this to a friend